Nextiva
4.6
(914 Reviews)
Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered...
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Callifi
About Callifi
Callifi is a cloud-based VoIP phone system designed to help small to midsize businesses automate processes for call routing, sequencing, voice messaging and faxing. Key features include call parking, voice quality enhancement, SIP trunking, IVR/voice recognition and call recording.
Teams using Callifi can manage toll-free and local telephone numbers by porting existing numbers to communicate with international clients. It comes with a module, which enables all connected phones to ring at once or at a sequence. Additionally, its call forwarding functionality allows enterprises to set up conditional forwarding and accept calls from multiple locations.
Callifi helps businesses streamline destination restriction, encryption and traffic monitoring in real-time to ensure protection from fraudulent activities. Pricing is available on request and support is extended via documentation, phone, email and other online measures.
Callifi pricing
Callifi does not have a free version. Callifi paid version starts at US$15.00/month.
Starting Price:
US$15.00/month
Free Version:
No
Free trial:
No
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- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
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5.0
Reviewed on 29/08/2019
Excellent product
Highly positive.
Pros
Streamlined various a number of processes for us.
Cons
Nothing negative to say. We have been very pleased.
Alan
- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
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5.0
Reviewed on 20/10/2019
"Not a vendor - a team member!"
Pros
The version I used at my last job, worked very well. However, our challenge was always anticipating what would be needed next to best serve my clients. The initial role-out was virtually flawless, and we got instant support - and no snippiness! - when it was clear I had made a mistake. But more important, we were prepared for anticipated necessary upgrades to our software. Nor was the preparation general or vague. We had very specific questions and we got very actionable responses, removing the last trace of anxiety about the product. At no time did I feel that this was a vendor customer relationship. They were part of us!
Cons
A change in jobs and a different set of needs lead to what I am sure will be only a temporary problem: finding the right hook to use these guys on upcoming projects
Mark
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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5.0
Reviewed on 02/09/2019
Highly Recommend
The call quality is crystal clear. When I request updates, they complete them almost immediately. If needed, a technician is on site - no questions asked. There’s a phone at home for emergencies over the weekends. Callifi makes it easy to run my business. PLUS they even were able to get me my favorite ringtone from when I started my business. Not sure what they can't do.
I can not express in words how satisfied I am with Callifi. It has been such a pleasure to work with them. They do a fantastic job and they treat you like family. I highly recommend
Pros
Their product is of the highest quality and their customer service is even better.
Cons
Nothing so far and I’ve been with them for years.
Veronica
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
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5.0
Reviewed on 18/09/2019
Excellent experience!
Very competent personnel, fast response to problems including those that are outside the equipment and services provided by them, great follow-up.
Pros
Products and services provided by Callifi are easy to use and reliable.
Cons
Nothing to report under this heading, our experience with the products and services didn't leave anything to be desired.
Genghis
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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5.0
Reviewed on 14/07/2020
Awesome stuff
I should’ve used it sooner
Pros
Everything is good. The employees are friendly.
Cons
No cons at all, they are quick to answer any questions.
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