About VoIP.ms










VoIP.ms pricing
VoIP.ms does not have a free version. VoIP.ms paid version starts at US$0.85/month.
Alternatives to VoIP.ms
VoIP.ms Reviews for UK Users
Feature rating

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Great VoIP supplier
Pros
The online portal offers many features and the billing is clear.
Cons
Can be overwhelming to setup for someone with little VoIP experience
Alternatives Considered
TwilioReasons for Choosing VoIP.ms
Flexible pricing option was key, as well as the number of outbound trunks.Reasons for Switching to VoIP.ms
Flexible pricing option was key, as well as the number of outbound trunks.Response from VoIP.ms
Hello, Jean Rene, Thanks for choosing us! We appreciate your positive review.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
So Glad We Found This Telephony Solution!
While telephony is imperative to our operation, we don't have the volume that makes our VoIP.MS cost even a significant fraction of what other providers were charging for similar services. LOVE IT.
Pros
VoIp.MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before. It has been very gratifying to see that even when the system was maliciously attacked, VoIP.MS responded quickly, professionally and effectively. I can't praise this service highly enough.
Cons
As a non-techie responsible for purchasing and setting up the system, it was intimidating to start. I needed an experienced tech to hold my hand, but I would urge anyone concerned about cost-effective business communications to read the wiki and tutorial helps and give it a try.
Alternatives Considered
Vonage Business CommunicationsReasons for Choosing VoIP.ms
Cost!Reasons for Switching to VoIP.ms
Hardware limitations, features, ease of setup (even though even VoIP.MS was intimidating.Response from VoIP.ms
Hello, Alexander, We're grateful for the trust you've placed in us. Thanks for the positive review!
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Fantastic Support
Its the best support experience I have ever had with a carrier
Pros
Support is really really responsive and top notch. Even when I had a complicated issue with a specific international number they were able to re-route traffic to make it work within minutes. Other carriers this would have taken days and days.
Cons
Some of the calling rates to europe are not great.
Response from VoIP.ms
Thank you so much for your kind words and for taking the time to share your experience with VoIP.ms! We’re thrilled to hear that our customer support team was able to assist you effectively.
If you ever need further assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Stuck in Limbo: A Frustrating Encounter with VoIP.ms
My recent attempt to switch to VoIP.ms has left me feeling utterly exasperated and trapped in a cycle of frustration. Here's a rundown of the my obstacle I encountered:
Porting Woes: After eagerly signing up for VoIP.ms, I found myself stuck in an activation limbo for 4mos. Despite following all the prescribed steps, providing the information asked , if they only looked at ALL my attached documentation. they would find their answer. Nope they just cancelled the request and mark ticket resolved. This went from Dec 2023 when I started this initiative and ended mid Mar 2024 when I decided enough. I cancelled the account and will stick with my current VOIP provider Ubiquiti
Pros
Cost was the driver in the decision making process
Cons
the annoyance of them closing support tickets after they respond and mark them as "Resolved". They instruct you to open another one, then another one and so on...
Response from VoIP.ms
Hello, John, thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered during the porting process and for any frustration this has caused you.
Your feedback is incredibly valuable to us, and we take it very seriously. We understand how crucial a smooth transition is and regret that we did not meet your expectations. To address your concerns thoroughly and prevent similar issues in the future, we would appreciate the opportunity to speak with you directly.
Please feel free to share your contact information or reach out to [email protected] so we can address your frustrations.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Excellent VOIP Provider
Very Positive experience - appreciate the extensive help system.
Pros
Low cost and high reliability of the system.
Cons
Unresolved issues with SMS capabilities on main DID numbers
Response from VoIP.ms
Thank you so much for your kind words! We're thrilled you're happy with our service.