Lodgify

Pros

Very easy to setup and get started. Compared to hosting your own website and administering the software. Lodgify is a great time and effort saver. I really don't know how I managed before!

Cons

Reports are very limited.
The price for the premium version is too high

Alternatives Considered

Reasons for Choosing Lodgify

Switched From

Reasons for Switching to Lodgify

Pros

I have been a Lodgify customer for years, onboarding was great, connectivity to OTA's takes some waiting (some are immediate), but once everything is connected, its smooth sailing, easy to navigate and use, and packed with features.

Stripe payment account creation was perfect for us. Helped us get organized and financials can be easily exported for YTD and Year End reporting, etc.

The few times I have needed support, the team has been responsive in an appropriate amount of time based on the issue at hand.

Overall, I am very satisfied with Lodgify.

Cons

The only constant in hospitality is change. I wish Lodgify would have a pivot or sleep function. We sold and closed our hospitality business in one city, and began construction of a new business and properties elsewhere. We still needed a website (pre-opening marketing, email marketing capture, announcements, blog posts etc). But we wouldn't be generating revenue for a decent amount of time.

The only other issue (this was a few years ago) was that Booking.com was sooo confusing to use and didn't sync properly or well at the time, which created several issues with financials and double bookings. We are looking forward to getting back to revenue to see if this has changed.

Alternatives Considered

Reasons for Switching to Lodgify

Pros

Provides both a website/content management for direct bookings as well as integrations with other platforms such as booking.com and airbnb all linked back to a central reservation system. Good value for what it does if you need all these features.

Cons

would like to be able to integrate with built-for-purpose website platforms such as weebly

Pros

The best part of Lodgify is the customer support. I've messaged support multiple times and had responses within 24 hours. I've had no reason yet to call support, so I can't speak on that. I'm a new user so the basics of what Lodgify can do is all I have needed so far.

Cons

I am unimpressed with the selections on the marketplace, specifically with integrations for connecting a system for security deposits. I just like multiple choices, and so far I'm seeing Charge Automation and maybe one other. Also there are limitations for SEO on my Lodgify website that I've become aware of.

Alternatives Considered

Reasons for Switching to Lodgify

Pros

Makes it super easy to keep track of the calendar. Everyone is very helpful and easy to get in touch with for help. Also helpful was scheduled call for website marketing set up.

Cons

Some things don’t transfer to all platforms..ie: cleaning fee into Booking.
Some glitches with Airbnb adding additional guests after initial booking and not adding charges.

Alternatives Considered

Reasons for Switching to Lodgify