About Homebase
What is Homebase?
Homebase is an HR solution that ecompasses payroll, scheduling, time sheets, hiring, compliance, and more.
How do I use Homebase?
Homebase is used to manage employee scheduling and payroll. Employee timesheets can be immediately submitted to payroll with one click, allowing for Homebase to calculate paychecks and send direct deposits to employees.
Who uses Homebase?
Homebase is used by businesses of all sizes who need to manage their HR processes.
How much does Homebase cost?
Homebase's basic version is free to use. It includes timesheets, scheduling, messaging and hiring. The next level up, the Essentials version, costs 14$ per month and location and adds features for team communication, performance tracking, and remote field tools. The Plus version costs 35$ per month and location and adds on features for labor costs and budgeting, time off and PTO tracking, and HR and compliance.
Does Homebase have an app?
Homebase has an app for employee scheduling and time tracking.
Homebase pricing
Homebase has a free version and offers a free trial. Homebase paid version starts at US$14.00/month.
Alternatives to Homebase
Homebase Reviews for UK Users
Feature rating
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Scheduling & Labor Costing
Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access).
Pros
Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.
Cons
The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.
Reasons for Choosing Homebase
The integration with Square POS and ease of use made it a reasonable switch. After years of use, I don't know if I would go back.Switched From
HotSchedulesReasons for Switching to Homebase
Homebase seemed to offer a solid free version, that makes it easier to implement with a client before showing them the added advantages of a premium plan.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Game Changer
Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase!
Pros
Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.
Cons
Sometimes staff tell me they don't get notifications of schedule change when I post it.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
I've never seen so many bugs....
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Pros
Very easy to use. The user interface is very simple and easy to navigate.
Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Response from Homebase
Hi David -
We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected]. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.
- Ryan
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Easy to use
Everything is organized and easy to navagate through!
Pros
As a manager that uses this app to help schedule our employees, I have to say I love all the functions! All my staff can use it on their mobiles and see upcoming shifts (at multiple locations, request time off, and see how much they are earning.
Cons
In 3 years I have to say I have not run into any issues, I absolutely love this tool.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Good online time tracking with a free option
Overall, timekeeping and producing the reports is very easy and intuitive. However dealing with adjustments can be very time consuming and frustrating.
Pros
I really liked the fact that employees can clock in on their own phone or on a shared kiosk.
Cons
The most challenging part about using Homebase was when making time entry corrections. It forces you to click into an entry, wait for a popup, make the change, hit save. You need to start the whole process for a different entry. This is very time consuming when you're on a deadline. A spreadsheet like functionality to make these changes would be very helpful, as I've seen them on other solutions. This is the one reason I switched to another product.
