About Homebase











Homebase pricing
Homebase has a free version and offers a free trial. Homebase paid version starts at US$24.95/month.
Alternatives to Homebase
Homebase Reviews for UK Users
Feature rating

- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
HR worthy app
We use Homebase for our employees. It has an onboarding feature that handles ssn and direct deposit info, which is helpful at the end of the year as well. You can schedule your employees so that they can see their schedules right away. There is a quick pay feature. The chat rooms came in handy for daily medical notes for our staff and we could reference things that happened for each client as far back as we needed to go. Homebase really help streamline alot of HR tasks. I would recommend it.
Pros
I really liked the scheduling feature and the onboardinh payroll features. Also the chat was great.
Cons
Having to sign into a desk top for some management features.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
A+ choice, glad I switched
Excellent. Would 100% choose again. Have been using Homebase for over a year after switching from a large competitor. So happy I switched.
Pros
Ease of use; support staff is easy to contact, knowledgable, and extremely nice. Love all the features- payroll, tax collection and payment, ability for staff to exchange shifts, messaging feature, data gathering, scheduling, organization of onboarding. Homebase also works with MD/Dc tax reciprocity.
Cons
Geo-fencing doesn't always work with off-off brand old phones
Alternatives Considered
GustoReasons for Choosing Homebase
Initially because 7Shifts could not file with holding in two jurisdictions. We have employees in Maryland and DCSwitched From
7shiftsReasons for Switching to Homebase
Tax reciprocity filing between Md and DC
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
I regret purchasing Homebase
We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)
When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.
What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.
for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.
i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.
Pros
The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?
Cons
Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
This is a great place for scheduling and team communication.
This is a fantastic website/app. I use this mainly for scheduling and staff communications. It is easily navigational for my staff and very user friendly for my use too. This has been as asset to my work place. Staff can request days or time off with ease. This is also fantastic to help with payroll budget tracking. You can also keep track of staff information like emergency contact etc. which is a necessity to have on hand. There is a timeclock built into this app which I don't use, however, from what I explored of that portion of the app it is very helpful too. One of my favourite features is the hiring aspect of this app. You click on the hiring tab and you can post one job listing that will translate to all hiring sites I know of (Indeed, google etc). This is perfect to get all the resumes in one place and it tracks things like if they have their foodsafe certificate, or any other requirements. Long story short - 100% would recommend. Try the FREE version and see what it can do for your business.
Pros
I love the scheduling part as it is super easy to navigate. This is super beneficial for adding time off, appointments or remembering holidays.
Cons
I don't like how you have to pay for premium features, but I understand that is how Homebase makes money just like any other site. AKA thus far I have no complaints. This is a great app and its easy for my staff to use.
Alternatives Considered
TimeStationReasons for Switching to Homebase
I use this app for my clock in - clock out's for my staff due to the easiness and because my ipad I use for this is too old for the homebase app to work on it.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great customer service & easy platform
Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable.
My employees can get help too!
Pros
Easy to figure out. Great customer service.
Cons
Nothing yet. I don't think that I have used all of the features, but everything that I have tried is great.