Readyly

Readyly is an AI platform designed for local governments to streamline citizen services and reduce staff workload. It supports municipalities of various sizes, assisting public service teams in managing resident demands with limited resources. Its multilingual capabilities enable inclusive services for diverse communities by addressing language barriers. The platform includes AI receptionists that operate across communication channels such as text, chat, phone, email, and social media, providing automated support at all hours. It is designed to resolve a significant portion of resident inquiries instantly. Readyly features specialized AI agents that automate tasks such as permit requests, utility service management, inspection scheduling, and code enforcement. During emergencies, it delivers real-time updates to residents to maintain communication. Readyly adheres to strict privacy and security standards, meeting compliance requirements such as SOC 2 Type 2, HIPAA, GDPR, ISO 27001, and NIST AI RMF protocols. Deployments are tailored to match community-specific content, workflows, and communication styles. The platform is equipped to handle routine inquiries and emergency responses, allowing government staff to focus on complex responsibilities.