---
description: Discover the best Chatbot Software for your organisation. Compare top Chatbot Software tools with customer reviews, pricing and free demos.
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title: Best Chatbot Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)

# Chatbot Software

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## Products

1. [Pipedrive](https://www.softwareadvice.co.uk/software/321306/pipedrive) — 4.5/5 (3042 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
2. [SAS Viya](https://www.softwareadvice.co.uk/software/396214/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports or...
3. [Fin](https://www.softwareadvice.co.uk/software/530033/Fin) — 4.6/5 (14 reviews) — Fin is an AI system designed to assist with customer service by resolving support inquiries across various communicat...
4. [Text](https://www.softwareadvice.co.uk/software/530456/Text-App) — 4.8/5 (5 reviews) — Text App is an AI-driven customer support solution that helps service teams work faster, smarter, and more efficientl...
5. [Assembled AI](https://www.softwareadvice.co.uk/software/525418/Assembled-Assist) (0 reviews) — Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using...
6. [ChatBot](https://www.softwareadvice.co.uk/software/172837/chatbot) — 4.6/5 (66 reviews) — ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants ...
7. [Social Intents](https://www.softwareadvice.co.uk/software/190003/social-intents) — 4.7/5 (10 reviews) — Social Intents is a live chat solution for Microsoft Teams, Slack, Google Chat, Zoom, and Webex which helps businesse...
8. [CoSupport AI](https://www.softwareadvice.co.uk/software/435833/cosupport-ai) — 5.0/5 (10 reviews) — CoSupport AI is a fully customizable platform built to automate and transform customer support at scale. Designed for...
9. [QED Labs](https://www.softwareadvice.co.uk/software/539294/QED-Labs) — 5.0/5 (3 reviews) — QED Labs is an AI-powered platform designed to automate property maintenance workflows, from tenant issue reporting t...
10. [Writesonic](https://www.softwareadvice.co.uk/software/436542/writesonic) — 4.8/5 (2102 reviews) — Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and p...
11. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1754 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
12. [Appy Pie](https://www.softwareadvice.co.uk/software/433955/appy-pie) — 4.6/5 (1389 reviews) — Appy Pie is a no-code development platform that allows users to create apps, websites, and chatbots without any codin...
13. [Intercom](https://www.softwareadvice.co.uk/software/378292/intercom) — 4.5/5 (1131 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
14. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews) — Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedule...
15. [Weave](https://www.softwareadvice.co.uk/software/158992/weave) — 4.3/5 (668 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
16. [Lime Connect](https://www.softwareadvice.co.uk/software/158509/userlike) — 4.6/5 (647 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
17. [Tidio](https://www.softwareadvice.co.uk/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
18. [ExecVision](https://www.softwareadvice.co.uk/software/77370/execvision) — 4.3/5 (348 reviews) — ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor...
19. [Smartsupp](https://www.softwareadvice.co.uk/software/87008/smartsupp) — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
20. [ChatGPT](https://www.softwareadvice.co.uk/software/412748/chatgpt) — 4.4/5 (336 reviews) — ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-ho...
21. [Celoxis](https://www.softwareadvice.co.uk/software/6434/celoxis) — 4.4/5 (327 reviews) — Celoxis is a powerful project management software specifically designed for medium to large organizations, combining ...
22. [Wati](https://www.softwareadvice.co.uk/software/430256/wati) — 4.6/5 (202 reviews) — Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing...
23. [Drift](https://www.softwareadvice.co.uk/software/44897/drift) — 4.5/5 (199 reviews) — Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to w...
24. [Rocket.Chat](https://www.softwareadvice.co.uk/software/88031/rocket-chat) — 4.3/5 (156 reviews) — Rocket.Chat is a collaboration solution that helps businesses work remotely through audio/video conferencing, screen ...
25. [contents.ai](https://www.softwareadvice.co.uk/software/378222/contentsai) — 4.6/5 (154 reviews) — Zulla is an AI-powered copywriting platform that generates content in multiple languages optimized for SEO. With just...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/3923/chatbot/software> |
| en | <https://www.softwareadvice.com/live-chat/chatbot-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/3923/chatbot/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/3923/chatbot/software> |
| en-IE | <https://www.softwareadvice.ie/directory/3923/chatbot/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/3923/chatbot/software> |
| fr | <https://www.softwareadvice.fr/directory/3923/chatbot/software> |

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It includes tools for performance monitoring, such as analytics reports and topic-specific analysis, to help organizations evaluate and improve customer service operations. The platform allows customization of the AI's tone, knowledge base, and handling of complex tasks. It adapts and improves over time by learning from interactions and updates provided by its development team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c50e0ce-2212-43b8-b5b2-4566c4688c89.png","url":"https://www.softwareadvice.co.uk/software/530033/Fin","@type":"ListItem"},{"name":"Text","position":4,"description":"Text App is an AI-driven customer support solution that helps service teams work faster, smarter, and more efficiently. \n\n Designed by the creators of LiveChat, HelpDesk, and ChatBot, it combines years of customer service experience with the latest in conversational AI. The result is a single, intelligent workspace where people, automation, and analytics work together seamlessly.\n\n\nInstead of juggling multiple tools, Text App unifies communication channels — live chat, email, Messenger, WhatsApp, and soon Shopify — into one platform. Agents see every customer’s history in context, enabling them to deliver consistent, personalized support regardless of where the conversation begins. Customer List takes this even further by merging chats, tickets, purchases, and campaign activity into one unified profile, giving teams instant visibility into the full customer journey and enabling smarter, more timely follow-ups.\n\n\nAt the heart of the system is Text Intelligence, a self-learning AI engine that understands your business data, help content, and conversation history. It can automate up to 80% of repetitive tasks such as answering FAQs, triaging tickets, or summarizing threads. When human insight is required, AI provides real-time reply suggestions and context hints, enabling agents to resolve issues more quickly and accurately.\n\n\nBeyond reactive service, Text App empowers businesses to be proactive. Built-in campaigns and automation tools allow you to trigger contextual messages, onboarding flows, or targeted offers based on user behavior. Together with Customer List and the AI Agent, campaigns form an automatic lead-generation loop — reaching visitors, engaging them instantly, and converting interactions into actionable opportunities. Every interaction becomes an opportunity to build loyalty and drive growth from pre-sale engagement to post-purchase care.\n\n\nPerformance data is always within reach. Text App’s reporting dashboards provide visibility into key metrics — including response times, resolution rates, CSAT, and agent productivity. These insights help managers identify improvement areas, allocate resources effectively, and measure ROI on support automation.\n\n\nText App is also built for scale and security. Enterprise-grade features, including single sign-on (SSO), encryption, GDPR and PCI compliance, and detailed audit logs, ensure reliability for teams of any size. Whether you’re a small business improving first-response times or an enterprise managing thousands of tickets daily, Text App adapts to your needs without adding operational overhead.\n\nWith Text App, support teams can deliver faster service, reduce costs, and maintain a consistent brand voice across every channel — all within one intuitive, AI-powered workspace. It’s the modern way to provide customer care that feels personal, even at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e26edb8c-7026-4898-94a3-abb30ef66b00.jpeg","url":"https://www.softwareadvice.co.uk/software/530456/Text-App","@type":"ListItem"},{"name":"Assembled AI","position":5,"description":"Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using generative AI. It serves businesses across industries such as eCommerce, financial services, and healthcare, helping teams scale customer support operations while maintaining interaction quality.\n\nThe platform includes AI agents that operate across channels such as email, voice, chat, SMS, and Slack within a unified system. These agents provide automated support around the clock, resolving tickets instantly, preventing SLA breaches, and reducing backlogs. The AI copilot feature enhances agent performance by offering integrated knowledge access, reply refinement tools, and ticket summarization for seamless handoffs.\n\nThe system enables workflow automation with customizable options, allowing businesses to create workflows using plain language descriptions. Brand consistency is supported through style guides and quality control measures that align AI interactions with company tone and values. Enterprise reporting monitors AI performance, agent productivity, and customer satisfaction. Assembled AI's knowledge management system adapts to product updates and policy changes, ensuring AI agents remain up-to-date without frequent retraining.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/990b721a-439e-4c45-9139-aed66b657acd.png","url":"https://www.softwareadvice.co.uk/software/525418/Assembled-Assist","@type":"ListItem"},{"name":"ChatBot","position":6,"description":"ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builder with drag-and-drop capabilities, which allow users to design chatbots using various customizable templates such as e-commerce, sales, bookings and recruitment.\n\n\nChatBot includes interactive messages, which assists organizations with improving customer engagement using images, clickable buttons, carousels and quick replies. Features include machine learning, data security, user segmentation, widgets, multimedia support, reporting and more. The platform includes white-label functionality, which allows users to personalize the interface using a custom logo, colors and theme. Additionally, the built-in natural language processing (NLP) technology analyses human speech to provide custom responses.\n\n\nChatBot supports integration with various third-party systems such as LiveChat, Facebook Messenger, Slack, WordPress and Zapier. It offers monthly subscription plans and support is provided via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19ec8545-36db-4cfe-9ec7-ce030e9ab87b.png","url":"https://www.softwareadvice.co.uk/software/172837/chatbot","@type":"ListItem"},{"name":"Social Intents","position":7,"description":"Social Intents is a live chat solution for Microsoft Teams, Slack, Google Chat, Zoom, and Webex which helps businesses interact and engage with website visitors using live chat, chatbots, chat widgets, canned responses and more. Professionals can display customizable calls to action (CTAs) on websites for visitors to sign-up or share content across social media platforms before exiting.\n\nCreate ChatGPT powered chatbots trained on your own website data.  Then escalate chats from AI to humans as needed.\n\nImprove customer service and reduce support costs with hybrid AI + Human chat support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/866fe016-2f1b-4abe-8fb0-7c981828d157.png","url":"https://www.softwareadvice.co.uk/software/190003/social-intents","@type":"ListItem"},{"name":"CoSupport AI","position":8,"description":"CoSupport AI is a fully customizable platform built to automate and transform customer support at scale.\n\nDesigned for modern support teams, CoSupport AI combines speed, precision, and flexibility in one powerful solution. It unites three advanced tools under one platform:\n\n– AI Agent: Resolves up to 90% of repetitive customer inquiries autonomously with 99% response accuracy, enabling 24/7 service without increasing headcount.\n\n– AI Assistant: Empowers human agents with real-time, context-aware reply suggestions, reducing ticket resolution time by up to 80% while boosting productivity.\n\n– AI Business Intelligence: Converts customer conversations into actionable insights, helping teams make data-driven decisions, track trends, and optimize operations.\n\nCoSupport AI is built on a patented message-generation architecture that eliminates hallucinations and guarantees reliable, brand-consistent communication. Every model can be customized to reflect your company’s tone, and response style.\n\nWith omnichannel support across chat, email, and social media in over 40 languages, the platform is ideal for global customer service teams. It integrates effortlessly with industry-leading platforms like Zendesk, Freshdesk, Intercom, Salesforce, Zoho, and more — including custom tools via API.\n\nSetup takes less than 10 minutes, and the self-service interface lets your team configure, test, and deploy models independently — giving you full control without ongoing support costs. CoSupport AI also includes unlimited user access and transparent pricing with no hidden fees.\n\nSecurity and compliance are core to the platform: ISO 27001 certified, GDPR and CCPA compliant, with data anonymization, encryption, and dedicated servers ensuring enterprise-level protection.\n\nCoSupport AI helps cut costs, increase resolution speed, and deliver consistently exceptional customer experiences.\n\nFree trial available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c459785b-73c0-455e-8974-3c753e24dc76.jpeg","url":"https://www.softwareadvice.co.uk/software/435833/cosupport-ai","@type":"ListItem"},{"name":"QED Labs","position":9,"description":"QED Labs is an AI-powered platform designed to automate property maintenance workflows, from tenant issue reporting to job completion. It is used by residential property portfolios across sectors such as affordable housing providers, block management companies, build-to-rent operators, letting agencies, private landlords, and private rented sector organizations.\n\nThe platform allows residents to report maintenance issues through channels such as WhatsApp, email, phone, and webchat. AI agents perform real-time image analysis and automated triage to classify and prioritize reported issues. It includes contractor dispatch functionality that assigns tasks based on factors such as trade coverage, location, responsiveness, quality metrics, and pricing. Additional features include automated quote validation, contractor scheduling with attendance slot management, and proof of work verification through completion photos and resident feedback. Compliance reporting tools track regulatory requirements and service level agreement adherence.\n\nThe system automates tenant communication, repair diagnostics, contractor coordination, and system updates. It supports accurate diagnostics to improve first-time fix outcomes and maintains detailed audit trails of maintenance activities. Job outcomes, notes, and attachments are recorded in connected property management systems to ensure centralized record-keeping. The platform is designed to help property management teams handle larger portfolios while reducing the administrative workload associated with maintenance coordination.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2486bb80-2c3a-4f7a-a394-d62eaaf6ca35.png","url":"https://www.softwareadvice.co.uk/software/539294/QED-Labs","@type":"ListItem"},{"name":"Writesonic","position":10,"description":"Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere. \n\nIt's like Canva for writing, with tools to simplify the process of creating, editing, and publishing articles, blog posts, ads, landing pages, eCommerce product descriptions, social media posts, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6037ba4-52a5-4dd6-9098-b4d358362423.jpeg","url":"https://www.softwareadvice.co.uk/software/436542/writesonic","@type":"ListItem"},{"name":"LiveAgent","position":11,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"ListItem"},{"name":"Appy Pie","position":12,"description":"Appy Pie is a no-code development platform that allows users to create apps, websites, and chatbots without any coding experience. The platform is designed for startups, enterprises, app developers, web developers, and customer support teams. Appy Pie's interface and AI-driven tools empower businesses of all sizes to bring digital ideas to life.\n\nAppy Pie offers a comprehensive suite of features that includes an app builder for designing professional Android and iOS apps with templates. It provides access to a website to app converter for mobile app creation, and an AI app generator that handles design intricacies. The platform provides a website builder with professional templates, an AI website builder that enables users to automate design tasks and offers customization, and a chatbot maker for lead qualification, appointment booking, and customer support. Additionally, Appy Pie offers workflow automation capabilities with AI agents and integration with apps such as Google Forms, Google Sheets, MailChimp, WordPress, and Shopify.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e2ff2ceb-2a6f-49f6-8486-5728a830bf3d.png","url":"https://www.softwareadvice.co.uk/software/433955/appy-pie","@type":"ListItem"},{"name":"Intercom","position":13,"description":"Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up your team to work on higher value customer conversations.\n\nIntercom's key features include the Fin AI Agent. This agent uses the company's knowledge base to generate accurate answers, communicate in the brand's tone, and take actions on behalf of customers. The platform also offers an AI-enhanced Inbox to maximize agent productivity, a Copilot AI assistant to provide instant support for agents, and optimized Tickets to help them resolve complex issues efficiently. Additionally, for support leaders, Intercom provides AI Insights and Reporting tools, as well as no-code workflow automation to empower their teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.softwareadvice.co.uk/software/378292/intercom","@type":"ListItem"},{"name":"Birdeye","position":14,"description":"Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointments, and captures leads automatically, even outside business hours. This solution is suitable for multi-location businesses in industries such as automotive, healthcare, financial services, real estate, and retail, enabling continuous engagement with website visitors.\n\nThe system includes a customizable chat widget that aligns with brand identity through personalized messaging and styling options. It features smart handoff capabilities to transfer conversations to live agents when necessary while collecting visitor contact information without requiring pre-chat forms. A knowledge base setup allows the platform to generate accurate responses by using content from frequently visited website pages and AI-refined FAQs.\n\nConversations are organized in a centralized inbox that filters interactions by location, time, or type for streamlined management. AI writing assistance supports agents by summarizing lengthy conversations and generating tailored responses. If visitors leave the website, conversations can continue via text messaging. Performance tracking tools provide insights into chat effectiveness, with filtering options based on location or user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.softwareadvice.co.uk/software/86768/birdeye","@type":"ListItem"},{"name":"Weave","position":15,"description":"Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth.\n\nBusinesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.co.uk/software/158992/weave","@type":"ListItem"},{"name":"Lime Connect","position":16,"description":"Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. \n \nLime Connect has a powerful website messenger that companies can integrate into their website in just a few steps. \nThe live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. \nFor complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.\n \nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n \nFor Lime Connect, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Lime Connect a GDPR-compliant customer communication solution.  \n \nSince Lime Connect can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.softwareadvice.co.uk/software/158509/userlike","@type":"ListItem"},{"name":"Tidio","position":17,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.co.uk/software/157633/tidio-chat","@type":"ListItem"},{"name":"ExecVision","position":18,"description":"ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.\n\n\nFirms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.\n\n\nExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.softwareadvice.co.uk/software/77370/execvision","@type":"ListItem"},{"name":"Smartsupp","position":19,"description":"Drive your online sales through conversations.\n\nSmartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\nWHY CHOOSE SMARTSUPP?\n\n• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.\n\n• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.\n\n• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.\n\n• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.\n\nWHAT CAN SMARTSUPP DO?\n\nWhat can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.\n\n• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.\n\n• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing\n\nWHAT OUR USERS SAY ABOUT US?\n\n“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\n\n—Oke Harms, Kickerkult.de\n\n“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”\n\n—Katarzyna, Wujo.pl","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.softwareadvice.co.uk/software/87008/smartsupp","@type":"ListItem"},{"name":"ChatGPT","position":20,"description":"ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-hosted software and can be deployed on Google Cloud, Microsoft Azure, or Amazon AWS.\n\nWith ChatGPT, users can create and manage different chatbots, which can be available on the web, mobile, or desktop devices. Companies can also analyze data collected from chatbot interactions and use it to understand customer behavior better and provide them with an excellent experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5747618c-7ace-46db-bd4b-7a35a5aaeb51.png","url":"https://www.softwareadvice.co.uk/software/412748/chatgpt","@type":"ListItem"},{"name":"Celoxis","position":21,"description":"Celoxis is a powerful project management software specifically designed for medium to large organizations, combining advanced features with AI-driven data insights to ensure smarter, faster decision-making. With single source of truth and centralized visibility, it offers a unified view of your projects, enabling better collaboration and more informed decision-making. The platform’s unique KPIs, coupled with its ease of use, empower teams to manage projects with greater precision and efficiency. Whether you need robust scheduling, resource allocation, or financial tracking, Celoxis delivers comprehensive solutions that scale with your business.\n\nOffering a comprehensive suite of tools like interactive Gantt charts, real-time dashboards, and sophisticated resource management, Celoxis ensures complete visibility and control over your projects. Its AI-driven insights go beyond basic tracking, helping teams predict risks, optimize resource allocation, and make proactive, data-driven decisions that guarantee projects are completed on time and within budget.\n\nWhether managing multiple project dependencies, balancing resource workloads, or tracking financials, Celoxis seamlessly integrates these tasks. Its intelligent automation reduces manual effort by handling repetitive tasks like reminders and status updates. \n\nProactive risk management flags potential issues, while predictive analytics help with smarter planning and better outcomes. Celoxis integrates effortlessly with tools like Salesforce, QuickBooks, and Microsoft Project, centralizing workflows and boosting team collaboration. \n\nCustomizable dashboards and reports let you tailor views to your specific needs, providing actionable insights that enhance decision-making. Whether you choose cloud-based or on-premise deployment, Celoxis scales with your organization, making it suitable for industries like IT, consulting, construction, and finance.\n\nThe platform blends simplicity and sophistication. It’s user-friendly and requires minimal onboarding, while offering advanced tools like earned value analysis (EVA), milestone tracking, and real-time variance reporting for project managers. Celoxis empowers teams to not just track projects, but optimize processes, improve collaboration, and achieve strategic objectives.\n\nBy leveraging AI insights, streamlining workflows, and enabling data-driven decisions, it turns project management into a strategic advantage, delivering consistent results and maximizing ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e99765c-75ea-4a05-98ff-4d9a7288e686.png","url":"https://www.softwareadvice.co.uk/software/6434/celoxis","@type":"ListItem"},{"name":"Wati","position":22,"description":"Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing, sales, and support with our AI-powered chat bot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.softwareadvice.co.uk/software/430256/wati","@type":"ListItem"},{"name":"Drift","position":23,"description":"Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline access, proactive chating and transfers/routing.\n\n\nDrift facilitates communication with website visitors in real-time to help generate leads and improve sales opportunities. The AI-enabled solution comes with a chatbot to automate marketing pipelines and increase customer engagement. Additionally, it allows marketers to generate reports to facilitate decision making and improve business performance.\n\n\nDrift allows integration with various third-party platforms including Salesforce, Marketo, HubSpot, Pardot, Outreach, Google Analytics and more. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.\n\n\nDrift is available on monthly subscriptions, starting from free pricing with basic chat capabilities. Support is extended via documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d72c04f-b917-469c-ae1e-20c53999527a.png","url":"https://www.softwareadvice.co.uk/software/44897/drift","@type":"ListItem"},{"name":"Rocket.Chat","position":24,"description":"Rocket.Chat is a collaboration solution that helps businesses work remotely through audio/video conferencing, screen sharing, live chat and more. It comes with a real-time message translation tool, which allows users to communicate in multiple languages.\n\n\nRocket.Chat enables businesses to utilize customizable themes and personalize the user interface of the platform. It provides encryption and two-factor authentication features to ensure user and account security. Professionals can view message history across individual, public and private chat channels. Additionally, the drag-and-drop interface allows users to share ideas, projects and files in real-time, facilitating collaboration across the organization.\n\n\nRocket.Chat comes with an API and supports WebHook integration with several third-party solutions including Gmail, Facebook Messenger, WhatsApp, and Instagram. It also provides iOS and Android mobile applications. It is available for free and at monthly or annual subscriptions. Support is extended via email, phone, live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69b2aa2f-9a1e-42f8-a445-90369f2dc4bc.png","url":"https://www.softwareadvice.co.uk/software/88031/rocket-chat","@type":"ListItem"},{"name":"contents.ai","position":25,"description":"Zulla is an AI-powered copywriting platform that generates content in multiple languages optimized for SEO. With just a title and a short description, Zulla can create blog posts, product descriptions, social media posts, ad copy, and more to help marketers, writers, and brands produce high-quality content quickly.\n\nThe platform offers multiple content creation tools to write blog posts, ecommerce product descriptions, sales copy, social media posts, and various other types of content. Zulla is designed to be extremely easy to use - simply enter a title and a short description and the AI will generate optimized, human-like content in seconds. The generated content is multilingual, with a focus on producing Italian language content that follows basic SEO best practices. \n\nUsers can sign up for a free 14-day trial to test out Zulla's AI-powered content generation capabilities. The key features include on-demand idea generation, the ability to generate content faster than manual writing, and integrated translation and keyword extraction tools. For brands and agencies looking to scale content production, Zulla provides the technology to create high-performing content in a fraction of the time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c94ae503-16dd-45cd-a9ef-9f5f94eef9c2.jpeg","url":"https://www.softwareadvice.co.uk/software/378222/contentsai","@type":"ListItem"}],"numberOfItems":25}
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