About GloriaFood

GloriaFood is an online ordering and food delivery platform that helps restaurant owners manage orders and streamline point-of-sale operations. It comes with an administration panel, which enables professionals to select multiple locations for deliveries, define minimum order amount and set zone-based delivery fees. GloriaFood allows enterprises to create and customize digital menus by adding food categories, images and pricing information. Managers can embed widgets into business websites and official Facebook page, improving brand visibility across multiple channels. Additionally, it lets users receive automated notifications about new orders and accept/reject order requests as per food availability. GloriaFood facilitates integrations with various third-party applications such as QuestTag, Tookan, GetSwift, ItsaCheckmate, Ordermark and more. The product is available for free and support is extended via
GloriaFood Software - GloriaFood accept orders
GloriaFood Software - GloriaFood menu creation
GloriaFood Software - GloriaFood online order setup
GloriaFood Software - GloriaFood reporting and analytics
GloriaFood video
GloriaFood Software - GloriaFood accept orders - thumbnail
GloriaFood Software - GloriaFood menu creation - thumbnail
GloriaFood Software - GloriaFood online order setup - thumbnail
GloriaFood Software - GloriaFood reporting and analytics - thumbnail

GloriaFood pricing

GloriaFood has a free version and offers a free trial. GloriaFood paid version starts at £7.50/month.

Starting Price:
£7.50/month See pricing details
Free Version:
Yes
Free trial:
Yes

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GloriaFood Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.5
Ease of Use
4.7
Customer Support
4.7
5 reviews of 57 View all reviews
Diego
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 14/10/2021

What a GREAT delivery system

Pros

It capabilities to multi location and draw delivery areas are great. They offer lots a possibilities when setting up promotions and discounts. It is a no brainer if you are looking to set up a delivery system for your business

Cons

Would be great if they could offer more 3rd party integrations such as online payment systems.

Kevin
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2021

Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Pros

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze.

What is good about this software was the ability to add photos to each food item if needed. Our customers needed it.

The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Cons

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app.

One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

Alternatives Considered

WordPress

Reasons for Switching to GloriaFood

The software boutique took forever to get a basic menu to delivery system ready. In the end, I chose GloriaFood because it was the easiest, and fastest, to set up.
Juan
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/07/2022

Probably the best system to manage restaurants

Pros

Being able to set a webpage in just a few steps, including domain, hosting etc.
Ease of use in terms of adding/editing items in a menu.
The great support team behind it.

Cons

Being able to edit just a few things in terms of the web design.

Shayne
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
3

2
Reviewed on 06/08/2021

It's a good app but just one vital problem is plagueing it

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

Pros

The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice.

Cons

As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order.

This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer.

Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app.

Alicia
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2021

Life Saver

Great customer service, easy set up and maintenance, great functionality!

Pros

In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!

Cons

I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).

Alternatives Considered

Upserve and Toast POS

Reasons for Switching to GloriaFood

Gloria Food had what I needed and not a bunch of stuff I did not. Menu set up was easy and is easy to modify daily. Can't beat their pricing too!

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