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About ConexED
ConexED is a cloud-based solution designed to assist students and faculties at higher education institutions and small to midsize businesses with appointment scheduling, video meeting and team communication. Features include remote access, engagement metrics, screen sharing, whiteboarding, instant messaging and registration management.
The platform allows users to schedule video conferences, record sessions, share documents and generate custom reports to track task progress. Trainees can utilize its interactive kiosk to check-in/cancel appointments, view wait time and receive text alerts. With its virtual classroom feature, students can attend lectures remotely, collaborate with peers and interact with mentors in real-time.
ConexED offers both API-based and in-built integrations with third-party applications such as Peoplesoft, Google Docs, Microsoft Office 365, Box.com, YouTube and more. It comes with a mobile application for iOS. Pricing for the solution is available on request and support is provided via phone, email and documentation.
ConexED pricing
ConexED does not have a free version. ConexED paid version starts at US$0.01/year.
Starting Price:
US$0.01/year
Free Version:
No
Free trial:
No
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ConexED Reviews for UK Users
Feature rating
5 reviews of 95
View all reviews
Melody
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 29/04/2019
Off to an amazing start!
Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!
Pros
Very easy to use with a modern interface that end users desire. Customer service team is incredible, with fast response times. The pricing for the product was transparent and showed how it paid for itself on the quote. Great team.
Cons
Only wish it could do more! It is a GREAT product, but not there yet to completely replace our other product that also does case management as well as early alert flags and kudos. Would love to be able to walk away from the other product completely... right now it feels redundant to have both - but I get a lot of complaints about the other product. End users wish we could completely switch to ConexEd for case management and early alert functions (with LMS integration).
Alan
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 06/05/2022
Customizable but sometimes bulky virtual classroom software
When Covid first hit and everyone was forced to switch to virtual platforms, the software was very unstable which was understandable due to the drastic increase in users. This led us to go with another temporary option to ensure we could provide a service to our clients. We knew that we would eventually go back to ConexED as it had more functionality for what we needed. We are glad to have came back and our sessions are better than ever.
Pros
A lot of communication and interaction features that fit a wide variety of needs.
Cons
Bulky interface compared to other common virtual classroom software.
Kaycee
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
3
Reviewed on 09/04/2019
Campus Calibrate Review
I appreciate rep's and also the team's attentiveness in addressing issues and concerns, in a prompt and pleasant manner.
Pros
I really like the feature that texts students a reminder prior to their appointment. I also like the fact that students receive a confirmation e-mail, confirming their appointment, right when they make it.
Cons
It was a steep learning curve when they first launched in January this year. There were many features that it lacked and there were serious glitches. I still do not like the fact that counselors must refresh their page multiple times a day, in order to see any same-day updates. The page should reload automatically. Also, sometimes the system times out or you need to refresh the page manually to see updates.
Jeremiah
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
-
Review Source
5
Reviewed on 10/09/2021
ConexEd Performance Evaluation
My overall experience with ConexEd is excellent. I was able to find the admin, faculty, staff, professor(s), or counselor(s) I needed. I was able to tell if they were online or not. I had the option of having a live meeting with them if they were online. Along with leaving them a message in the future if they weren't online.
Pros
I can see all the options of admin, faculty, staff, professors, and counselors from the college I go to. I can schedule appointments and email them if I ever need to. It also shows if they are "online", "offline", etc.
Cons
I don't have anything that I liked least about this software. Everything in the software performs just fine.
Verified Reviewer
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 09/04/2019
Campus Calibrate for a large counseling office
Using Campus Calibrate is taking some getting used to. The staff at ConexEd have been incredibly helpful and accommodating to our staff and faculty to help us get Campus Calibrate up and running. We are a large department with 50-60 counselors/advisors, and I sometimes think that this software isn't built to show more than 5-8 schedule in a comfortable view. They have made many updates and fixes to help our appointment processes run smoothly. We appreciate all their efforts and assistance!
Pros
What I like most about this software is that it's web based, so it can be easily logged into from home and in the workplace. I feel this makes staff more accountable when they are out of the office, so they can check their schedule and make changes if last-minute meetings come up, conferences, etc.
Cons
If a counselor has appointments in more than one subgroup, it would be nice to see their entire schedule across the subgroups that they're associated with. It's a feature that does not work all the time.
A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. Right now we have to click on each individual appointment to see the student's contact information.
When students select appointment times after selecting a reason code and date of appointment, they are still confused as to whom the appointment is with. The time of the appointment is more visible than the counselor's name.
The time to load/refresh each subgroup is between 15-20 seconds, which can be inconvenient when trying to help a student over the phone.
