
TeamViewer Remote
About TeamViewer Remote









TeamViewer Remote pricing
TeamViewer Remote has a free version and offers a free trial. TeamViewer Remote paid version starts at US$298.80/year.
Alternatives to TeamViewer Remote
TeamViewer Remote Reviews for UK Users
Feature rating

- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Teamviewer
I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices and price is worth it.
Pros
Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection
Cons
None. The application works well and fulfills my every need handle a support call
Alternatives Considered
AnyDeskReasons for Switching to TeamViewer Remote
Cheaper, more reliable a brand a started using since it was launchedResponse from TeamViewer
Hello Kuben,
We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey!
There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english)
We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community!
Have a great day!
Best,
Ying/TeamViewer
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
How TeamViewer transformed the way we support our users.
TeamViewer has been a useful tool to our team, as even with a small team, we are able to assist multiple users at any given time, unlike before, where technicians had to visit users to resolve issues.
Pros
The ability to remote more than one person at the time, which allows us to, for example, assist another user whilst, say, installing a software package on the other.
Cons
The fact that I lose control of the remote computer once elevated to admin mode and have to rely on the user to take actions.
Reasons for Switching to TeamViewer Remote
Ease of use, security and rich stronghold in the industry.Response from TeamViewer
Hello Corus,
Thank you for sharing your thoughts, it means a lot to us.
We are thrilled to see that TeamViewer changed the way you support your users.
Regarding the fact that lose control of the remote computer once elevated to admin mode Please check the following link to see if it can help you with the issue:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/control-uac-during-a-teamviewer-session/
Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com in case of having any trouble shooting questions.
All the best!
Valeria/TeamViewer

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Prices should be lowered a little more
When I was at home or out of the office, I could connect to all the computers in the company from my phone and do my job. We also used it for customer support.
Pros
TeamViewer was a program we had been using for a long time. We could see all our computers in the company with the names we customized and quickly establish a remote connection.
Cons
There was a connection time limit in the free version. This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high. We would like it to be around 3-5 dollars per month. That way we would continue to use it.
Reasons for Choosing TeamViewer Remote
I switched because I could see the devices added to my account in a simpler way in a list instead of in squares next to each other. In Anydesk, there is an irrelevant display like desktop pictures of the devices.Switched From
AnyDeskReasons for Switching to TeamViewer Remote
Because it has a more stylish interface. Because the welcome screen is more minimal rather than huge.Response from TeamViewer
Hello Emin,
Thank you for sharing your thoughts with us.
We are sorry to hear that you're experiencing timing limitations with your connection. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry.
If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset of your ID´s on our homepage: https://www.teamviewer.com/reset
Note: Do not forget to add all the IDs to the form (local and remote side IDs).
Best regards,
Valeria/TeamViewer
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
reliable for remote access
Pros
Always easy to use, GUI and everything is where it should be. Connections are stable.
Cons
It's a bit on the pricy side especially for smaller businesses or personal users who need it only occasionally.
It likes to do software updates quite frequently which isn’t a huge deal, but sometimes it feels like I’m constantly being prompted to install something instead of using the tool
Response from TeamViewer
Hello Guy,
Thank you for your rating and your feedback, is greatly appreciated!
Happy to hear that you find TeamViewer easy to use.
We take the opportunity to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best,
Valeria/TeamViewer
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Simple to setup and use for Remote Support and Access but with an occasional Bug
Pros
An easy to set up and use for remote support of computers. For both a quick support session or accessing an unattended computer.
Cons
Monitoring of the usage is so strict that on occasion it triggers a false negative report of overuse. I'm getting quite often notifications that I need to register the product or to buy a license even though I'm already logged in under my account or the fact that I have a Premium license
Alternatives Considered
AnyDeskReasons for Switching to TeamViewer Remote
An existing setup of the application and an ease of useResponse from TeamViewer
Hello Andrey,
Thank you for your valuable insights.
We appreciate that you find TeamViewer easy to use, especially the quick support sessions and the unattended access.
We are sorry to hear about your experience with TeamViewer Monitoring, please click on the link below for clarifications https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-management/teamviewer-monitoring/get-started-with-teamviewer-monitoring/
Finally, if you have a license don´t hesitate to contact our support team, they will be happy to assist you. For details: https://www.teamviewer.com/en/global/support/customer-support/
Have a nice day,
Valeria/TeamViewer