--- description: Review of eVoice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eVoice | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/4531/video-conferencing/software) > [eVoice](/software/363695/evoice) # eVoice Canonical: https://www.softwareadvice.co.uk/software/363695/evoice Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/363695/evoice?page=2) > eVoice is a web-based virtual phone system designed to help small businesses streamline communication with customers. Features include web conferencing, recording, sequential ringing, online faxing, call queuing and recording. The solution enables organizations to select phone numbers, create a custom greeting message for customers and perform suitable call routing. Using its voicemail feature, users can access messages remotely, receive text transcriptions and notifications about calls via emails or text. It helps agents verify and identify callers using caller ID, letting employees block, transfer or answer calls accordingly. eVoice also offers an auto-attendant feature, which enables owners to automate call forwarding to required agents using extensions pre-added to the system. It comes with mobile applications for iOS and Android. The solution is available in both monthly and annual subscriptions and support is provided via phone and documentation. > > Verdict: Rated **3.3/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 16 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Ziff Davis ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Spanish - **Available Countries**: Ireland ## Features - Automated Attendant - Automated Routing - Call Centre Management - Call Routing - Call Transfer - Caller ID - Conferencing - Multi-Channel Communication - PBX - Presentation Streaming - Recording - Remote Access/Control - Screen Sharing - Two Way Audio & Video - VoIP Connection - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.softwareadvice.co.uk/directory/4531/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.softwareadvice.co.uk/directory/4531/video-conferencing/software) - [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software) - [Softphone Software](https://www.softwareadvice.co.uk/directory/1706/best-softphones/software) - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) - [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software) ## Alternatives 1. [RingEX](https://www.softwareadvice.co.uk/software/173497/officeuk) — 4.2/5 (1203 reviews) 2. [GoTo Connect](https://www.softwareadvice.co.uk/software/2766/GoTo-Connect) — 4.5/5 (668 reviews) 3. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 4. [Ultatel Cloud Business Phone System](https://www.softwareadvice.co.uk/software/227125/clarity-business-phone-system) — 4.7/5 (41 reviews) 5. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (868 reviews) ## Reviews ### "Everyone who calls my business raves about eVoice" — 5.0/5 > **Stephanie** | *16 January 2017* | Recommendation rating: 10.0/10 > > **Pros**: Having my calls follow me everywhere is a big plus. When someone calls in, the phone rings on up to three numbers, sequentially or simultaneously, so I never miss a call. I love the ability to return a call through the eVoice app on my cell phone and have my business phone number appear as the caller id. I like that you are able to choose a toll-free or a local number. Voicemail messages are transcribed and sent via email, and you can return a call with one click\! > > **Cons**: Sometimes, the voicemail transcription doesn't match the caller's message, which can result in confusion, but if it doesn't make sense, you just listen to it. If you choose not to record your own messages or not to use their professionally recorded message (free for the first one), the computer generated voice sounds robotic. > > You know it's great when your callers hear the jazz classic "Take Five" when their call is being routed to you. I hear positive comments about my phone system all the time. With eVoice, it's possible to take a one-person company and make it sound like a big corporation. ----- ### "Great Software" — 5.0/5 > **Josh** | *18 September 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Professional voicemail and greeting when callers called. > > **Cons**: I was disappointed that text messaging was an extra charge. > > Overall I’m happy with my time using evoice. It’s easy to use. Good quality playback on the recordings and easy to update from any device. ----- ### "eVoice is not reliable, they can cut off the service with no explaination and leave your business scrambling" — 1.0/5 > **Cynthia** | *30 November 2023* | Law Practice | Recommendation rating: 0.0/10 > > **Cons**: I have been using eVoice for about 7 years. Suddenly in November 2023, they suspended my account immediately and left my business with no phone service. When I followed up they claimed there was suspicious activity on the outgoing calls so they decided to cut off all incoming and outgoing calls. I complained this was disruptive for business and asked how long it would take to restore. They said they didn't know how long and then within an hour the phones magically got turned back on. My team started searching for a replacement phone service but before we could start with a new phone service/new phone number, eVoice cut our phones off again with no explanation. We sent a bunch of emails and called, but were on hold for a long time. When we explained that we were panicked because when we called our business number a message said "this number is no longer in service", they took no immediate action to restore the phones. We can no longer rely on eVoice. > > Inadequate customer service. Funny billing. I upgraded my account, and they overcharged me and when I pointed it out they kept talking in circles before offering a refund. When my phones went out the first time November 2023, at the end of the call, the tried to upsell me products. I reminded them that I couldn't even access the products I paid for. Why would I upgrade?\!?\!? ----- ### "Great Value And Simple To Use\! A Small Business Owners Best Friend" — 5.0/5 > **Anthony** | *12 March 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The software is simple, very affordable and robust. The VOIP features are perfect for a small business owner. > > **Cons**: The UI is a little outdated. But still get's the job done > > Great service that I'm very pleased with. The value and convenience of this tool are unmatched ----- ### "eVoice is a great business phone service for small to medium sized businesses" — 4.0/5 > **Jared** | *17 October 2021* | Renewables & Environment | Recommendation rating: 5.0/10 > > **Pros**: Works seemlessly with our mobile phones, so easy to plug in new hires > > **Cons**: Text messaging feature can sometimes lag, but may be due to phone operating system compatibility > > eVoice has worked great for us since day 1. Easy to add new team members with their own lines. No real complaints ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/363695/evoice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/363695/evoice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data