About Synder

Synder is a finance management solution with a focus on bookkeeping automation for small to midsize businesses and accounting professionals that work with SMBs. Synder integrates payment systems (Stripe/Paypal/Square) with accounting solutions such as QuickBooks and Xero and automatically brings detailed transaction data from the payment systems into accounting. It also can categorize sales and expenses in the books with the help of smart rules. The invoicing feature helps to create send one-click invoices and automatically close them upon payment in the accounting. And a generated payment link allows for receiving online payments with credit cards through a simple checkout page. Synder saves time eliminating manual data entry, protects books from duplicates, and in case any erroneous syncs occur, it allows undoing them in bulk with no harm to the books
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Synder pricing

Synder does not have a free version but does offer a free trial. Synder paid version starts at US$39.99/month.

Starting Price:
US$39.99/month See pricing details
Free Version:
No
Free trial:
Yes

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Synder Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.8
Ease of Use
4.6
Customer Support
4.9
5 reviews of 235 View all reviews
Sha Lynn
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/06/2020

Great Platform Excellent Customer Service

Great!! I will continue to work with it to perfect my process and make the automation smoother

Pros

I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.

Cons

Needs a few features added. Like classes for PayPal

Deb
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/09/2021

Useful product, great customer service

It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

Pros

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Cons

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Robert
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
5

2
Reviewed on 01/04/2022

Syncing with QuickBooks not ready for Prime-Time

It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.

Pros

I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.

Cons

Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.

Jamie
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2020

Synder Invoicing

We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

Pros

The real time sync and integration with quickbooks

Cons

We hope to be able to customize our invoice email with our logo

Alternatives Considered

Xero

Reasons for Choosing Synder

Synder has features that we needed to give our customers a better experience to pay their invoices

Switched From

Bitrix24

Reasons for Switching to Synder

The integration with quickbooks and the easy to use interface
Erika
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2020

Excellent software

I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me and the reconciliation is very easy.

Pros

Easy to set up and connect to QBO and support is fantastic. [SENSITIVE CONTENT HIDDEN] is wonderful and have a lot knowledge about the software and how works. He take care my issue immediately and show me how make the corrections etc.

Cons

I like everything. I don't have any that i don't like

Alternatives Considered

Microsoft Excel

Reasons for Switching to Synder

I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me.

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