About ROUTEE

Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing, from creating campaigns to generating leads. Key features include bulk messaging, two-factor authentication, push notifications, real-time reporting and analytics. Routee allows businesses to send personalized messages in bulk to customers by including information such as customers’ names, purchase number, ticket number and more. Its marketing automation tool enables users to create campaigns, track interactions, generate subscription forms, target and segment leads across multiple channels. Additionally, it lets retailers track customers’ preferences to send custom emails with promotions, offers and discounts. Routee comes with an API, which allows businesses to modify the system and integrate it with various third-party applications such as Salesforce, Zoho CRM, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via live chat, documentation and other online measures.
ROUTEE Software - Routee dashboard
ROUTEE Software - Routee contacts import
ROUTEE Software - Routee contacts directory
ROUTEE Software - Routee analytics
ROUTEE Software - Routee dashboard - thumbnail
ROUTEE Software - Routee contacts import - thumbnail
ROUTEE Software - Routee contacts directory - thumbnail
ROUTEE Software - Routee analytics - thumbnail

ROUTEE pricing

ROUTEE does not have a free version but does offer a free trial. ROUTEE paid version starts at US$10.60/month.

Starting Price:
US$10.60/month
Free Version:
No
Free trial:

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ROUTEE Reviews for UK Users

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 20 View all reviews
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/06/2019

Simple but not simpler

Pros

The ease of use, the quality of services, the customer support and of course the low pricing.

Cons

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Tony S.
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/01/2021

One of the best SMS providers

I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Pros

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Cons

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.
Support was fast but not enough for me to salvage the situation with my client.

Toni O.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 20/04/2020

Can't recommend

I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Pros

Easy to use. Software backend looks good.

Cons

The attitude of customer service is really bad. They don't want to help at all.

Response from AMD Telecom

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded.

At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities.

We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

Replied 04/05/2020
Verified Reviewer
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/02/2019

Eshop Owner Routee Review

4 years of Routee usage. Few or none problems at all. Easy to use.

Pros

The loaded templates
The option to send message to multiple people at once
The custom sender ID (i put my business name)
The good Routee customer service at Greece.

Cons

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

Jean christophe M.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 24/06/2019

FINANCE DIRECTOR

reliable for sure.

Pros

Reliable in sending sms. it is very important in medical use.

Cons

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

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