---
description: Review of The Real PBX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: The Real PBX | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [The Real PBX](/software/97364/the-real-pbx)

# The Real PBX

Canonical: https://www.softwareadvice.co.uk/software/97364/the-real-pbx

> The Real PBX provides cloud communication and telephony solutions to businesses of any size and industry across the globe. The platform helps organizations streamline internal and external business communication systems using hosted solutions.


The Real PBX enables professionals to improve team collaboration with cloud-based conferencing and unified messaging. Enterprises can deliver enhanced customer experience via various business phone features such as multi-level IVR, call barging, call transfer and more.


The Real PBX is available on monthly/annual subscriptions and support is extended via phone, email, FAQs and other online measures.
> 
> Verdict: Rated **2.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.5/5** | 2 Reviews |
| Ease of Use | 2.5/5 | Based on overall reviews |
| Customer Support | 2.5/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Real PBX
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: For complete pricing details visit - https://www.therealpbx.com/pricing.htm
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Call Recording
- Call Routing
- Call Transfer
- Conferencing
- For Cloud Phone Systems
- IVR
- Ring Groups
- SIP Trunking
- Video Conferencing
- Virtual Extensions

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [SIP Trunking Providers Software](https://www.softwareadvice.co.uk/directory/425/sip-trunking/software)

## Related Categories

- [SIP Trunking Providers Software](https://www.softwareadvice.co.uk/directory/425/sip-trunking/software)
- [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software)
- [Auto Attendant Software](https://www.softwareadvice.co.uk/directory/1328/auto-attendant/software)
- [Cloud PBX Software](https://www.softwareadvice.co.uk/directory/4757/cloud-pbx-software/software)

## Alternatives

1. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
2. [8x8 Work](https://www.softwareadvice.co.uk/software/390205/8x8-x-series) — 4.1/5 (309 reviews)
3. [RingEX](https://www.softwareadvice.co.uk/software/173497/officeuk) — 4.2/5 (1200 reviews)
4. [RingByName](https://www.softwareadvice.co.uk/software/44284/ringbyname) — 4.6/5 (69 reviews)
5. [GoTo Connect](https://www.softwareadvice.co.uk/software/2766/goto-connect) — 4.5/5 (668 reviews)

## Reviews

### "Best service providers in industry as using it from last 4 years , keep up the good work team real pbx" — 4.0/5

> **Gary** | *14 December 2023* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Dialer interface are very simple and easy to use
> 
> **Cons**: I have no words regarding of this because that everything is ok
> 
> The pbx is helpful and I'm using it form last 2 years till now everything is working fine same time faced minor technical issue . The bpx team is very helpful \& supportive Team .

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### "The Real PBX Review" — 1.0/5

> **Hirdey** | *23 March 2020* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Software is customer-friendly and easy to use
> 
> **Cons**: Customer service is pathetic chat is never available their wait time on-call is 50-60 min
> 
> Awful experience\! Worst customer service\! never ever use their services
chat never available and don't think to call them on their phone number their waiting time is 50-60 min I have screenshots of their waiting time on calls every day there is some or other problem. You need to hire an executive just to talk to THE REAL PBX. one executive name \[SENSITIVE CONTENT HIDDEN\] is always rude. Never recommend The REAL PBX to anyone.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/97364/the-real-pbx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/the-real-pbx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/97364/the-real-pbx> |
| en-GB | <https://www.softwareadvice.co.uk/software/97364/the-real-pbx> |
| en-IE | <https://www.softwareadvice.ie/software/97364/the-real-pbx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/97364/the-real-pbx> |

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