4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About MaximEyes

MaximEyes, developed by First Insight Corporation, is a comprehensive unified electronic health record (EHR) and practice management solution designed exclusively for eye care practices. The latest version, MaximEyes.com, is written in HTML5 with a clean, modern, and intuitive user interface. It runs in your web browser on any computer OS. It is configured for the cloud but it can also be deployed via a local server for offices with poor Internet. Exam templates can be customized to fit various workflows and types of visits. MaximEyes EHR includes a modifiable rules engine that will suggest or automatically post-diagnostic codes, procedure codes, and outbound documents. Exam findings automatically trigger the codes to speed up the final part of the exam documentation. First Insight also offers complete optometry and ophthalmology medical billing services and an ophthalmic image management solution that works with any EHR.
MaximEyes Software - MaximEyes.com CL Overview
MaximEyes Software - MaximEyes.com Exam
MaximEyes Software - MaximEyes.com Optical History
MaximEyes Software - MaximEyes.com Patient Panel
MaximEyes Software - MaximEyes.com Scheduler
MaximEyes Software - MaximEyes.com CL Overview - thumbnail
MaximEyes Software - MaximEyes.com Exam - thumbnail
MaximEyes Software - MaximEyes.com Optical History - thumbnail
MaximEyes Software - MaximEyes.com Patient Panel - thumbnail
MaximEyes Software - MaximEyes.com Scheduler - thumbnail

MaximEyes pricing

MaximEyes does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to MaximEyes

Compulink Healthcare Solutions

Compulink Advantage is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology,...

Eyefinity Practice Management

Eyefinity Practice Management is a cloud-based practice management solution that enables your staff to connect,...

MaximEyes Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.2
Customer Support
4.6
5 reviews of 41 View all reviews
Rebecca
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2023

Switching to MaximEyes was a great decision for our office

Every EHR transition has bumps when implementing because its new and people don't like change. However, MaximEyes only took my staff about 30 days to realize it was better and easier to use than our old software and now we can't image going back. It is easy to use and a good value for the fee.

Pros

I love being able to customize my exam screens for different types of examinations. This has saved so much time charting and gives me more face time with the patient. I can easily send prescriptions for glasses and contacts to the patient portal to comply with the FTC rules as well as send letter to other physicians easily. Ordering contacts through CLX is extremely easy and reduces double entry and transcription errors that can happen. The customer service with MaximEyes is the best I've every experienced. The team gets on with me quickly to resolve issues and will follow up with a phone call if the issue couldn't be resolved immediately. The customer service team is always pleasant and helpful and all of the staff appreciate that. We have also made many suggestions on how to improve the software and have gotten many of them integrated into future updates that continue to make the software more user friendly.

Cons

Our only complaint is that sometimes with updates, there are unforeseen glitches that cause some functions to not work when they previously did. We realize this happens with all systems and while frustrating on the short term, the team always works to fix them in a reasonable time frame.

Peter
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2022

ReVision Eye Care MaximEyes Review

It has been very positive. The support team is always available via chat feature and can remote in to the system right away. The cloud based feature is also great because as a provider I can access the system from outside the office very easily.

Pros

We can customize many facets very easily within the software. We can have set schedules, but then easily make modifications if a provider is going to be gone or adding an additional day. Exam templates are also very customizable to individual provider preferences.

Cons

Changing prices for optical lenses is cumbersome. It requires changing the price in too many locations. The initial set up was done by the implementation team at MaximEyes. Now, we wanted to change pricing with a new year and it is not as simple as it should be.

Alternatives Considered

RevolutionEHR

Reasons for Choosing MaximEyes

The Compulink version we had was server based. Compulink was also cumbersome and expensive.

Reasons for Switching to MaximEyes

Clean look to MaximEyes. It had the features that I wanted. I use a third party billing service, so it was easy for them to access the system. The billing service also recommended it based on their other clinics.
Erik
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
5

2
Reviewed on 12/04/2017

Doesn't Scale Well

It's hard to recommend MaximEyes to any larger practice, though smaller ones with less data volume might not have the problems we're facing. We've been using it for years and have likely outgrown it. A new version is supposed to be in the works for 2017, but we haven't seen it yet.

Pros

It covers all the bases we need in our practice
Doctors, technicians, and staff don't have any issues getting around in it
Regular updates to stay in compliance
Support staff are very helpful and professional

Cons

Our multi-location, 55 person operation seems to overtax this system.
We have to use two separate pieces of software to work, not one contiguous application
Data transfers between the two sides can be problematic
Our large data set running on a file-based database cripples it when running reports
Some issues with support staff causing disruptions in production by connecting to the servers to make changes during business hours (corrected with IT controls on our side)

Response from First Insight

Erik, thank you for sharing your comments and suggestions about MaximEyes. We want to keep improving our products and support, and the best way to do that is with your feedback. We have been working closely with Smart Eyecare to resolve any outstanding issues. We are pleased to hear that MaximEyes EHR is running smoothly without any complaints in your practice. We will continue to work with you on any other issues reported towards a resolution.
Our senior product manager has contacted you about scheduling a time to see a demo of the new version of MaximEyes practice management software (PMS) that is currently in development. The new PMS will be on the same SQL platform as MaximEyes EHR and will enhance syncing and functionality between MaximEyes EHR and PMS.
Please email [email protected] if you have any other issues. MaximEyes by First Insight.

Replied 01/06/2017
Courtney
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/03/2024

Well Established EHR

Loved using MaximEyes! As someone who had never interacted with an EHR previously, it was very easy to learn and adapt to.

Pros

Charting exams are intuitive, E Prescribe system works seamlessly, and patient record management is easy to learn.

Cons

Some content was not accessible if internet went down

Hannah
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 11/08/2022

I recommend Maximeyes

It has been a good choice to go with maximize. They have the best customer service or any EHR I have worked with and that is key for success with any EHR.

Pros

We love the customization. While it can be time consuming at the beginning to set things up properly, it works in your favor in the end. It’s worth it.

Cons

Sometimes it can feel like too much to have to customize every little thing. It’s good to have a person from maximize who really knows what they are doing to help you at times.

Response from First Insight

Hannah: Thank you so much for your review of MaximEyes.com. We truly appreciate your feedback. As always, if there is anything you need, please reach out to customer support and we will provide you with top-notch support!

Replied 16/08/2022

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