About eTurns
eTurns pricing
eTurns does not have a free version but does offer a free trial. eTurns paid version starts at US$40.00/month.
Alternatives to eTurns
eTurns Reviews for UK Users
Feature rating
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Fast, and easy
Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.
Pros
Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting
Cons
Some modules are only available on the website, or PDA.
Response from eTurns
Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you.
eTurns management
- Industry: Logistics & Supply Chain
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Need to be more user friendly
The program is nice when everyone knows how to utilize the system.
Pros
The customer can control the inventory.
Cons
Instructions are hard to read and many times hard to find.
Response from eTurns
Bettye, thank you for your review. About instructions, in the top right corner of the TrackStock web software under the “?” icon you can find short “How To Videos” for every feature of the software, both the mobile app and the web app. You can also find a “Quickstart Guide” there as well as PDFs of how to use each feature in the software if you are someone who likes to read information instead of watch videos. Please let me know if I can answer any other questions about eTurns for you and thank you for being a customer.
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Graybar Consignment Trailer
Overall good experience, makes user and customer access very easy.
Pros
Ease of use. Everything is located just a click away. Pulling live up to date information simplified.
Cons
While processing large line item quantities the system has run time issues.
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall decent software
Using this software for basic inventory management and it performs as expected. As with any software there are some quirks but have been able to find work-arounds to accomplish what is needed for our business.
Pros
Support has been timely and setup was fairly easy, performs as it should.
Cons
Drop down menus can be hard to navigate and custom sorting of a given screen gets lost over time and requires resorting
Response from eTurns
Hi Gerry -
We appreciate that you like eTurns support and think that TrackStock performs as it should.
As for drop down menus, we are not sure if you mean drop down menus on the Web or Mobile app.
The Web App drop downs should be large enough to navigate, so you maybe referring to the mobile.
The mobile has a ton of information to display so real estate is scarce. Tapping in a smaller dropdown window space can be tough, especially if the user has gloves on.
If you could provide us with your specific example, we would be glad to see what we can do. Please reach out to [email protected]
Kind regards,
Julie
- Industry: Internet
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
ETURNS Review
The system and support team was easy to talk to they will always answer question fast and will also get on the phone with you and talk you through it.
Pros
It will let you track materials by project and let you put in a budget and will subtract from it. The system is easy to use and you can scan photos and items in .
Cons
I will have to say serialized material hard to add multiple