About LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the platform to synchronize information with QuickBooks Online in real-time. LawnPro helps businesses schedule property visits, print work schedules and sort expenses based on category or date range. Managers can create multiple user accounts, create customizable invoices and send them to customers via email/text messages and track equipment maintenance by setting up service reminders. Additionally, the client portal lets customers request services, pay for invoices and approve estimates. LawnPro provides mobile applications for Android and iOS devices, which helps professionals manage job routes, view team progress and monitor staff members' locations using GPS tracking capabilities, even from remote locations. The product is available for free and on monthly or annual subscriptions and support is extended via live chat, phone and documentation.
LawnPro Software - LawnPro invoice details
LawnPro Software - LawnPro send text images
LawnPro Software - LawnPro credit cards
LawnPro Software - LawnPro send emails
LawnPro Software - LawnPro map job routes
LawnPro Software - LawnPro equipment details
LawnPro Software - LawnPro invoice details - thumbnail
LawnPro Software - LawnPro send text images - thumbnail
LawnPro Software - LawnPro credit cards - thumbnail
LawnPro Software - LawnPro send emails - thumbnail
LawnPro Software - LawnPro map job routes - thumbnail
LawnPro Software - LawnPro equipment details - thumbnail

LawnPro pricing

LawnPro has a free version and offers a free trial. LawnPro paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to LawnPro

LawnPro Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 186 View all reviews
Lindsey
Lindsey
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 05/11/2019

Comprehensive Lawn Care Software - Constantly Evolving

As a startup we purchased a lifetime membership/subscription for an incredibly reasonable price. We started one property at a time and have well over 350 clients. Some clients, of course, are one timers, but we have the ability to access all of their information.

Pros

Our biggest use of this software has been for the preparation and follow through of estimates. The system allows the users to be at a property, complete quotes, send them to homeowners or clients, and recieve a response. You can save commonly used items or services to make it easy to estimate accurately. For example if you install black mulch constantly, you can save the material price for 1 cu yd mulch, the install price, or delivery price. There is a lot of flexibility. It also makes it easy to track through the system and to create quotes for homeowners that are consistent over time. We also use it for accounting and we can see payments, overdue notices, and all kinds of financial transactions. We connect our quickbooks and we run payroll from the software as well.

Cons

We signed up many years ago and the features were kind of rough. There are a lot of features that I don't think have much use. There are things like chemical sprays, a map feature which we've never utilized and some other kinds of reporting that we NEVER use. That may just be specific to our company and other companies may find it helpful, but for us, I'd rather improve the accounting and estimate part of the program.

I also think it's hard to search within the system. Let's say you know you installed mulch and planted pansies and those notes are in your system. There is no way to find that homeowner unless you sort by date, know their name or address, or know the estimate number and find your way to them. I have blanked on a client and it's taken me quite a while do dig them up. I often have to go back between emails and our software. Other than estimates, I don't email directly from the software.

John
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2020

Excellent Software

This has been a good Program to use for my business. I have grown with them as they have grown. Streamlining the office side of my business has been very very good. Over the Years they have made the software program very good.

Pros

I have used lawnPro almost as long as I have been in business or almost as long as they have been around I think. There are 4 key things that I like most about the software. Customer Portal- I have had several customer's that have commented about how nice the customer portal is. Being able to pay there bill, view invoices etc. That is my main goal- Customer easiness of doing business with me. 2nd- Credit Card processing. Being able to get paid weekly now is a huge deal. 3rd- I am hoping the pausing visits during the off season will be the next thing I like. 4th- I really like the Updated time tracker. I used to use a app on my phone to keep track of employee times. But this is very slick now to do it right from the program. I basically only use LawnPro and a budget program YNAB to run my business now.

Cons

I can't think of anything that I like least at the moment. Maybe a wish- Being able to delete Emails or Text messages that have been sent from long ago. Or when you delete a customer from the program not have there name pull up in customer's to text or Email.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to LawnPro

I felt it was going to go places and do more things for my business than what QuickBooks would have done. I am glad I had decided to use LawnPro.
frank
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
2
Customer Support
1

3
Reviewed on 26/01/2024

Not for everyone

if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.

Pros

ability to set up contract payments with customers over the year

Cons

zero customer service, awful. phone number , dont bother trying to call. [sensitive content hidden] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question

Response from LawnPro Software

HI Frank, you can alway reach us by text and live chat, 365 days a year. No one here dodges questions. We care about the business. We work really hard to make this the best software it can be. We have been in business since 2004. I'm glad to look into your tax rate issue. My guess is, it is set one rate on the customer level but a different rate for that property or the service done on that property.

Replied 29/01/2024
Richard
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 25/01/2022

Lawn Pro has great value

It has been a great service for the cost.

Pros

This product is easy to use and offers lots of management options such as scheduling, field tech management, and reports.

Cons

There are minimal cons such as it doesn't sync to quickbooks 100% of the time and discounts cause problems when merging. It may be user error but just takes extra time to resolve. I like the photo attachments but only seems to work when using wifi. Wish it had a signature approval for in person approvals.

Alternatives Considered

RealGreen, Service Autopilot and Service Fusion

Reasons for Choosing LawnPro

seemed like a better service and I like it more.

Switched From

Jobber

Reasons for Switching to LawnPro

cost and [SENSITIVE CONTENT] would help with customer support
Douglas
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/05/2020

Must have for anyone in lawncare/landscaping!!!!!

Lawnpro solves all my CRM needs, scheduling, hour tracking, before and after photos, invoicing, estimates, I use lawnpro daily!

Pros

There is too many amazing qualities to name just one, but to name my top 2 is the customer service is extremely fast, efficient, and effective! (To go into detail, one experience, i accidentaly charged something to my account, i text the help number and within 15 minutes my issue was resolved and I had a refund on the way.) My second favorite aspect is the app being on ios, the integration between using the website on my PC and the app on the go at the job sites, the job timer is amazing for tracking work hours and keeping track of average time on recurring job sites. The list goes on!

Cons

Having to go back to enter customers and properties, not being able to add them from the invoice or schedule page like you can on quickbooks.

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