--- description: Review of Igloo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Igloo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [Igloo](/software/92197/igloo) # Igloo Canonical: https://www.softwareadvice.co.uk/software/92197/igloo Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/92197/igloo?page=2) > If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-focused digital workplace solutions are cloud-based, mobile-optimized, and designed to help your entire workforce (from 500 to 5,000+) get more from the tools you rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. And analysts and community managers highlight Igloo’s customer support – from the minute you get started onward. Create content in any tool. It's about transparent communication. Community managers, department heads, even the C-suite – anyone can use Igloo to create content, leveraging integrations with key enterprise tools like Microsoft 365, Teams, or Slack. Reach people wherever they’re working. Personalized options mean that when content is ready for sharing, Igloo makes it happen on any channel (email, text, chat, collaboration apps, and more). Make it easy to discover what matters. Igloo communications lead recipients to a single source of truth, and search capabilities allow people to discover the content they need whenever they need it. Destroy silos and build a culture of collaboration. Recipients reply and engage through their preferred channels, which makes it easy to work together and gather input from anywhere. > > Verdict: Rated **4.5/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 40 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Igloo Software - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$599.00 - **Pricing Details**: Please see Igloo's pricing page https://www.igloosoftware.com/pricing/ - **Target Audience**: 2–10, 11–50, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Blogs - Brainstorming - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Customisable Templates - Decision Support Systems - Discussions/Forums - Document Management ## Integrations (16 total) - Box - Dropbox Business - Gmail - Google Drive - Google Workspace - Microsoft 365 - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams - Okta - OneDrive - Salesforce Sales Cloud - ServiceNow - Slack - Workday HCM ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Help Desk Software](https://www.softwareadvice.co.uk/directory/3529/online/software) ## Related Categories - [Online Help Desk Software](https://www.softwareadvice.co.uk/directory/3529/online/software) - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Digital Workplace Software](https://www.softwareadvice.co.uk/directory/4667/digital-workplace/software) - [Knowledge Base Software](https://www.softwareadvice.co.uk/directory/3898/knowledge-base/software) - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) ## Alternatives 1. [Confluence](https://www.softwareadvice.co.uk/software/430492/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.softwareadvice.co.uk/software/397825/microsoft-sharepoint) — 4.4/5 (5412 reviews) 3. [Notion](https://www.softwareadvice.co.uk/software/123247/notion-remote-work) — 4.7/5 (2709 reviews) 4. [Guru](https://www.softwareadvice.co.uk/software/103160/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) ## Reviews ### "Igloo surprises with organized integration features" — 4.0/5 > **Gabriela** | *23 November 2023* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Its most important feature is its ability to combine with other daily office apps, its ability to combine with Office 365 tools is exceptionally developed and can be accessed from Igloo seamlessly and in a way that makes the user able to manage all their work from a central platform that has the features and needs of the user and no more, you have quick access to important information, key people and work procedures. > > **Cons**: Like many Internet services and extensive add-ons, it has a large number of tools and resources that leave the user with no knowledge of the administration interface, which results in some problems at startup. The first use of this service was at the time of the presentation. > > At the beginning I had some doubts regarding the functionality and integration of the service within the organization, with its application I gained experience using the Intranet for professional purposes that I believe are intelligent and complete, these aspects of the service were slow but positive for the company and the professional community. ----- ### "Igloo is an intranet you'll actually like." — 5.0/5 > **Jacquie** | *2 March 2015* > > **Pros**: Igloo is “up and open” always, no matter the time or the time zone. Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they’re located on the other side of the world from one another and in different time zones. Streamline and organize - better work flow and less time spent of juggling multiple applications in different places. Multiple ways to communicate – Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized. Real Time communication anytime to team members in Dubai or in Toronto Great Customer Service, very responsive company, easy to use product > > **Cons**: Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future. > > Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box" to primary teachers and their students who live in remote communities around the world. Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed. ----- ### "Igloo - An antiquated platform that no longer delivers" — 1.0/5 > **Verified Reviewer** | *13 August 2025* | Investment Management | Recommendation rating: 0.0/10 > > **Pros**: When we began using Igloo approximately 7 years ago, it provided us with an enhanced intranet over what was available to SharePoint > > **Cons**: The platform did not progress at the same rate as other solutions. It is overpriced and under delivered. Team members did not want to use the platform because it is difficult to use, painful to navigate, has poor search capabilities and does not integrate with other solutions. > > This simply isn't a modern solution and we should have realized this years earlier. There are much better solutions available and while the window dressing may look good, this is a dying platform that most will want to avoid. ----- ### "Modern, Evolving Solution" — 5.0/5 > **Jacob** | *9 September 2021* | Religious Institutions | Recommendation rating: 7.0/10 > > **Pros**: Igloo offers a robust feature set. Their customer service team is responsive, knowledegable, and helpful. > > **Cons**: The knowledge base does a good job of explaining the basics, but could be more thorough. I often have to search through customer forums to find the solution to a question or issue that I assumed would be covered by standard knowledge base information. ----- ### "Best platform for building a team portal\!" — 5.0/5 > **Verified Reviewer** | *10 March 2019* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: The personal consulting from Igloo and customization were key to helping our organization scale our intranet/portal. The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment\! > > **Cons**: The people directory feature is not quite as nimble as I imagined it'd be for an organization of 700+ employees. We have a somewhat unique structure and it's been challenging to figure out how to look up teams, leaders and locations effectively. It would also be great to be able to add contact cards directly to my mobile device from the directory feature. > > We are so thankful for Igloo helping us to create our staff portal\! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/92197/igloo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/92197/igloo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data