--- description: Review of 12d Synergy Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 12d Synergy | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Data Management Software](/directory/4230/data-management/software) > [12d Synergy](/software/92128/12d-synergy) # 12d Synergy Canonical: https://www.softwareadvice.co.uk/software/92128/12d-synergy Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/92128/12d-synergy?page=2) > 12d Synergy is a cloud-based solution designed to help engineers, architects and construction professionals automate processes related to project collaboration and document management. Key features include contact management, version control, access controls/permissions, document storage and task management. Teams using 12d Synergy can extract project information from users' mailboxes and store them in a unified database. With email tracking capabilities, the platform allows businesses to locate project data, contact details and media attachments embedded in emails. Additionally, staff members can arrange documents based on custom naming rules, batch routines and simplified searching functionality. 12d Synergy comes with customizable job templates, which enables enterprises to modify workflows, tasks and more, helping automate job creation processes. Using the Layout Editor, teams can import, edit and detect layout attributes for managing CAD drawings and DWG files. The product extends support via documentation, phone and email. > > Verdict: Rated **4.3/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 29 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 12d Synergy - **Location**: Sydney, Australia - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$5,500.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact 12d Synergy for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Hong Kong SAR China, New Zealand, Singapore ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assignment Management - Audit Management - Audit Trail - Backup and Recovery - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Tracking - Contact Management - Customisable Reports - Customisable Templates ## Integrations (22 total) - Abtrac - Asite - AutoCAD - Autodesk Forma - Civil 3D - Deltek Vantagepoint - MAGNET Office - MYOB Business - MicroStation - Microsoft 365 - Microsoft Excel - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - ProjectWise ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Data Management Software](https://www.softwareadvice.co.uk/directory/4230/data-management/software) ## Related Categories - [Data Management Software](https://www.softwareadvice.co.uk/directory/4230/data-management/software) - [Online Project Management Software](https://www.softwareadvice.co.uk/directory/436/web-based/software) - [Task Management Software](https://www.softwareadvice.co.uk/directory/1412/task-management/software) - [Marketing Project Management Software](https://www.softwareadvice.co.uk/directory/1815/marketing/software) - [Small Business Project Management Software](https://www.softwareadvice.co.uk/directory/3618/small-business/software) ## Alternatives 1. 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Integrates well with the office back up and because files sit on the server as well as on the client computer there are duplicates that can serve as back up in many cases if needed (that's saved our bacon once\!). > > **Cons**: Cant create a new word/excel document and have it save direct into Synergy. You need to save it on your computer first and transfer it into Synergy. There have been a few set up issued, but they have all been resolved well. > > It has exceeded my expectations - cant see us working without it now. The support is good and fast and the support crew are friendly and knowledgeable. ----- ### "Made us mobile\!" — 5.0/5 > **Ed** | *3 February 2020* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Enables users work from anywhere, well, anywhere with a web connection. Works with folders of files. User friendly and uncluttered interface manages bandwidth very well. Puts files in the SAME folder each time > > **Cons**: does not yet have zipped downloads. We move files of several GB (aerial imagery \& BIM models) around at times and if users are sloppy with their housekeeping it can hurt colleagues who may be on a very slow web connection - but really this is a user issue and the development team are looking into adding this as a feature > > our workforce is now w truly global. I can work from home or I can work from Fiji ----- ### "12d Synergy review from Dunedin" — 3.0/5 > **Verified Reviewer** | *19 December 2018* | Civil Engineering | Recommendation rating: 6.0/10 > > **Pros**: I find that being able to customise the software to your own specific needs is great. We are fairly new users of 12d Synergy however we have found a lot of improvement in file management, particularly with being able to roll back to a previous version. I also like the mapping feature in V4, and hope that this evolves with the software. > > **Cons**: I personally find some of the menus very tedious and clunky. I have found the amount of bugs in certain versions frustrating, we are always having to update the software. Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on. Having to download another program just to force it to open where I want it to is frustrating. Other simple things like having to click on column headers to order the files all the time, there should be a default for this for each user. > > Version control of files and 12d projects over three separate offices has been improved dramatically. We will utilise further features as we get use to the software over time. ----- ### "12d Synergy \#1 CDE" — 5.0/5 > **Patrick Cavanagh** | *3 February 2020* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: Better management of our data Team is more productive and efficient Simple interface/easy to use helped with flexible working arrangements > > **Cons**: Limited Integration with other software. eg. open roads / Revit > > We (our team) love what 12d synergy has done for our data management issues. Could never go back to using 12d off our server, 12d synergy all the way.. ----- ### "Support is excellent" — 4.0/5 > **Sheri** | *20 May 2024* | Architecture & Planning | Recommendation rating: 8.0/10 > > **Pros**: I especially appreciate all the extended features, particularly the ability to control user access to specific jobs, folders, files, and more. > > **Cons**: It stores large amounts of data in hidden files, which consumes excessive space on the hard drive. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/92128/12d-synergy?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/92128/12d-synergy) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data