---
description: Review of ACCEO Smart Vendor Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ACCEO Smart Vendor | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# ACCEO Smart Vendor

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> ACCEO Smart Vendor POS and Retail Management system is a robust and feature-rich solution for Canadian retailers. Our solutions are vertically tailored and designed to accelerate growth for a variety of retailers, including gift stores, pet stores, homeware and décor stores, fashion stores, garden centers, health food stores, and more. Key features include inventory management, reporting, omnichannel, mobile POS, integrated payment, loyalty programs, customer tracking, and many more
> 
> Verdict: Rated **4.3/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 32 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ACCEO
- **Location**: Montreal, Canada
- **Founded**: 1983

## Commercial Context

- **Starting Price**: CA$1,095.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Cloud solution: starting at $79/month. Includes POS, inventory tracking, customer tracking, reporting, and barcode label printing.&#10;&#10;Multi-store solutions are also available. Contact ACCEO Smart Vendor for more information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French
- **Available Countries**: Canada

## Features

- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Commission Management
- Consignment Management
- Consignments
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customisable Reports
- Data Import/Export
- Data Synchronisation

## Integrations (5 total)

- Omnichannel Personalization
- QuickBooks Online Advanced
- Sage Accounting
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software)

## Related Categories

- [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software)
- [POS Systems](https://www.softwareadvice.co.uk/directory/210/web-based-point-of-sale-software/software)
- [Retail POS Systems](https://www.softwareadvice.co.uk/directory/4562/retail/software)
- [Grocery Store POS Software](https://www.softwareadvice.co.uk/directory/38/grocery-store-software/software)
- [POS Software for Small Business](https://www.softwareadvice.co.uk/directory/456/small-business-pos/software)

## Alternatives

1. [Square for Retail](https://www.softwareadvice.co.uk/software/374071/square-for-retail) — 4.7/5 (492 reviews)
2. [Paladin Point of Sale and Inventory Management](https://www.softwareadvice.co.uk/software/50093/paladin-pos) — 4.6/5 (20 reviews)
3. [Gofrugal](https://www.softwareadvice.co.uk/software/19891/gofrugal-pos) — 4.4/5 (198 reviews)
4. [Square Point of Sale](https://www.softwareadvice.co.uk/software/374161/square-register-pos) — 4.6/5 (3031 reviews)
5. [RetailEdge](https://www.softwareadvice.co.uk/software/1162/retailedge) — 4.8/5 (186 reviews)

## Reviews

### "Support Makes the Product" — 5.0/5

> **Nicolai** | *6 May 2024* | Farming | Recommendation rating: 10.0/10
> 
> **Pros**: The support team is fantastic, you can have the best product ever but if your support team isn't on top of things then everything falls apart. Smart Vendor's support team is the best I have ever worked with and makes Smart Vendor an incredibly great tool to have.
> 
> **Cons**: Smart Vendor can be slow to implement new features that are desirable.
> 
> Extremely good, since day 1 working with them has been amazing. Melissa who runs the support team has been a key player in keeping us incredibly happy with the product and service.

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### "Slow development and improvement, lack of various features, not recommended for major use" — 4.0/5

> **Derek** | *4 April 2018* | Consumer Goods | Recommendation rating: 4.0/10
> 
> **Pros**: Smart Vendor is a fairly simple, contained system. All modules are under one window--Sales Register, Stock File, and System Setup, along with many more options. Basic sales entry is clear and simple for the most part, and training employees has gone fairly smoothly, within minimal time.
> 
> **Cons**: Lacks features such as reading certain styles of barcodes from variable weight scale stickers. Only reads the standard format, which makes problems with plu numbers longer than 4 digits.&#13;&#10;&#13;&#10;Has many options and modules that are not self-explanatory, and appear to be not generally useful. Does not natively support gift cards. It does have a gift certificate management, but that is fairly useless because you cannot redeem less than the total amount of the certificate. Thus we go back to pen and calculate the difference, and write it on the certificate. Smart Vendor also does not support import and export of data. The stock-file interface that you must use to enter and edit stock items is not efficiently designed. &#13;&#10;&#13;&#10;We chose this software over another similar system because Smart Vendor promised to implement penny rounding functionality sooner than the competitor. (In Canada, pennies have become obsolete). But it turned out that the competition had developed that feature quite a bit sooner than Smart Vendor--who had passed their promised date.
> 
> The only benefit we have received from this software is an introduction into the realm of POS software, and a medium to cause us to decide to invest in a better quality system.

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### "Acceo review" — 3.0/5

> **Lynnette** | *19 September 2023* | Retail | Recommendation rating: 3.0/10
> 
> **Pros**: It helps to speed up the customer flow and it gives a visual of the purchase to the customer.
> 
> **Cons**: Customer support has been a challenge. We’ve been waiting 2 months for an update and still have not received one after many calls.

-----

### "SmartVendor Review" — 5.0/5

> **Dean** | *15 July 2023* | Farming | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and set up products and when you get stuck the product support team is the best I have ever experienced.
> 
> **Cons**: If I had more understanding of the system when we started out I would have set products up differently. i.e. making changes to products for grouping and matrix means you first have to delete the current listing and then rebuild, in doing this you loose all previous sales data.  Not sure if this could have been mitigated in training or if it was just us as we were new to opening a store and cataloguing products.
> 
> Product Support is a must even if you only use it once in a while.  They are all very knowledgeable and helpful and response time is very fast.

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### "Make it easy on yourself and your staff" — 5.0/5

> **Tim** | *5 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The products and services are easy to use and the support is reliable
> 
> **Cons**: Some features are not used by my business
> 
> Overall it has been positive\! We are going on our 10th year with ACCEO

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/92095/acceo-smart-vendor-new)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/acceo-smart-vendor-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/92095/acceo-smart-vendor-new> |
| en-GB | <https://www.softwareadvice.co.uk/software/92095/acceo-smart-vendor-new> |
| en-IE | <https://www.softwareadvice.ie/software/92095/acceo-smart-vendor-new> |
| en-NZ | <https://www.softwareadvice.co.nz/software/92095/acceo-smart-vendor-new> |

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