--- description: Review of BananaDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BananaDesk | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [BananaDesk](/software/89386/bananadesk) # BananaDesk Canonical: https://www.softwareadvice.co.uk/software/89386/bananadesk Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/89386/bananadesk?page=2) > BananaDesk is a cloud-based property management platform designed for small to medium sized hostels, hotels and B\&Bs. It has a built in channel manager that connects to Booking.com and Hostelworld, and also has an integration with an independent channel manager (Myallocator) to connect with 100's of other OTAs. The solution also includes a drag-and-drop reservations calendar for front desk staff, and an online booking engine for a property's website \& Facebook page. All BananaDesk plans come included with live chat support. BananaDesk is best suited for small to medium sized independent properties that have recently opened or are looking to switch from Excel to a proper property management tool. > > Verdict: Rated **4.7/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 61 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SafeHostel - **Location**: Doral, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Front Desk Platform: starting from $29/month (billed monthly) or $24/month (billed annually); pricing dependent on maximum capacity. Booking Engine: 4% per booking. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United States ## Features - Alerts/Notifications - Availability Management - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Channel Management - Data Import/Export - Data Synchronisation - Dorms - Drag & Drop - Email Management - Employee Management - Front Desk Management - GDS/OTA Integration - Guest Experience Management - Multi-Channel Management - Multi-Property ## Integrations (1 total) - Meta for Business ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.co.uk/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.co.uk/directory/671/front-desk/software) - [Hotel Management Software](https://www.softwareadvice.co.uk/directory/4504/hotel-management/software) - [Hostel Management Software](https://www.softwareadvice.co.uk/directory/4399/hostel-management/software) - [Motel Software](https://www.softwareadvice.co.uk/directory/3968/motel/software) - [Bed and Breakfast Software](https://www.softwareadvice.co.uk/directory/3741/bed-breakfast/software) ## Alternatives 1. [Cloudbeds](https://www.softwareadvice.co.uk/software/167761/cloudbeds) — 4.3/5 (337 reviews) 2. [Little Hotelier](https://www.softwareadvice.co.uk/software/140581/littlehotelier) — 4.0/5 (220 reviews) 3. [Sirvoy](https://www.softwareadvice.co.uk/software/156859/sirvoy) — 4.7/5 (301 reviews) 4. [WebRezPro](https://www.softwareadvice.co.uk/software/2818/webrezpro) — 4.6/5 (211 reviews) 5. [Newbook](https://www.softwareadvice.co.uk/software/53453/newbook) — 4.6/5 (45 reviews) ## Reviews ### "Review" — 4.0/5 > **Verified Reviewer** | *24 May 2019* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: Is very friendly user. Very visual, colors help. > > **Cons**: Its very basic. Some functions missing.. > > Good ----- ### "Good software for hostels" — 5.0/5 > **Iryna** | *1 May 2019* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: - banandesk was designed specifically for hostels, so there are no problem with adding beds an not just rooms - seasons with different price ranges can be made - easy to modify bookings - many integrations - informational email - simple and clear guest registration form - intuition nature of the system - income reports - statistics > > **Cons**: - no message templates - sometimes more than 30 sec-1 min is needed for the reservation to be added on banandesk and you may receive two reservations for one rooms, but it happens very rare > > \- the overall experience is positive, we like the system and it simplifies the process of the guests check in and hostel management in general - decreases the possibility of overbooking - presents info visually - we are satisfied with the system ----- ### "WE LOVE BANANA\!\!" — 5.0/5 > **SILVIA** | *2 May 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: IT´s easy to use and understands perfectly how a hostel works. We love the color coding and the service provided by the team is always fast and great. > > **Cons**: we can´t think about anything right now, it´s very good. > > We concentrate the channels in the system so it´s easier for the team to use and learn. The color coding help us with the status of the guests and help us organice the everyday working scheme. Before banana we had to be extra careful with possible overbooking between reservation channels, but now, that´s not a problem anymore. :) ----- ### "Useful and essential tool" — 5.0/5 > **Veronica** | *4 April 2019* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: If you think about managing a hostel or hotel, it is essential to think about this TOOL. . Banana desk gives you all the solutions to manage and sell your rooms from one place and through all the pages you want without the possibility of overselling. The human team is always attentive to your questions. It is a useful and essential tool > > **Cons**: It would be important to have an option to see the reservations entered on each page, and also to be able to manage better from the phone > > Fast and effective ----- ### "HOSTEL NEWERS HELPED A LOT WITH BANANA" — 5.0/5 > **MARIO** | *22 March 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The program is super easy to handle, we did not have any clues on how to run a PMS but BANANA gave us an easy and clear way to use it which took us about 15 minutes to knowledge its use. > > **Cons**: We would like to be able to conect to more channels through banana. > > BANANA was the best way to organize our hostel, taking into account...channels, direct sells, aditional sells in the hostel, a super cheap booking engine and a super easy and cleaver way of introducing prices\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/89386/bananadesk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/89386/bananadesk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data