About Dropbox Sign
Dropbox Sign pricing
Dropbox Sign has a free version and offers a free trial. Dropbox Sign paid version starts at US$20.00/month.
Alternatives to Dropbox Sign
Dropbox Sign Reviews for UK Users
Feature rating
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Solid E-Sig Platform!
Overall, Hellosign has really made an impact on our offer letter process. We are now able to send and receive letters in a fast and efficient manner. As mentioned, any document you send over for signature, you can view when a person sees it so there is no need for additional follow up with the potential receiver on whether they received the document or not. It has truly helped me save time and candidates who receive our offer letter through hellosign, are able to sign easily without any complications.
Pros
I love how easy hellosign makes it to obtain electronic signatures on any document. You can easily drag and drop any document or can manually upload the docs. As a user, I'm able to upload a document and assign signature fields easily. An added benefit is that you get a notification when someone views your document as well as a notification when it has been signed. Depending on your settings, you can receive the signed documents in a pdf that is sent to your email. If you have a various forms that you don't want to bundle into a signed packet, you can change your settings so you receive each signed form individually. We use to have a manual signing process for our offer letters which took alot of time and created many hiccups. With hellosign, we are able to upload our offer letter package and get a quick turnaround time on signatures.
Cons
The maincon that I see with this platform is the lack of signature options. I wish there were more styles available. Also, when you upload multiple documents, it can take awhile to load. I am not sure if it was just my computer being slow but this has happened on a few occasions.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Very happy with product. Will continue use.
Overall, I love it. It has made it so much easier to comply with the state laws regarding our required notices It is easy and convenient to send to our clients and they can get back to us anytime that works for them. No longer are we driving around trying to meet up with clients to get their signature for legal purposes. Saves, time, money, and my sanity.
Pros
I like that it is very cost effective and just as easy to use as the bigger names. I recommend this product for all companies that need contracts signed. Especially contractors that have to give out legal disclosures. Simple, fast, affordable. Well worth the membership.
Cons
The only bummer is that it can be a bit annoying if you go to start inserting signatures, initials, dates, etc. and then see something in the document that needs to be edited. In order to fix the document you have to re-upload it and then redo any signature boxes or dates boxes again. However, I this is the same with any electronic signature software. They can't help it if I make a mistake on my main document, so really not that big of a deal. Also, one time I had a bit of a weird issue during the renewal of our billing but it was quickly resolved and handled by customer care.
Alternatives Considered
DocusignReasons for Switching to Dropbox Sign
Better price point with still all the features I needed.Response from Dropbox
Thanks so much for taking the time to share your experience, Randy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing capabilities to our product team. Thank you again!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Customer Care Team need some work.
The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.
Pros
I like the ease of the software but some basic features need to be really considered.
Cons
Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.
Response from Dropbox
Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
HelloSign allows my business to thrive and my clients to access contracts easily
Pros
This software has wonderful security features and is extremely easy to use. It allows me to quickly get potential clients contracts, while creating both spaces for my signature and theirs. I like that it allows me to choose how many signers there are and that I can quickly choose the necessary fields (date, signature, initials, etc.). I really like how it sends me reminders of my amount of outstanding contracts. This makes it easier to follow up and ensure that all parties have received the document. All of our clients, regardless of tech skills, have been able to use HelloSign.
Cons
I do not like that after a two week period or so, potential clients cannot access the document. It should allow you to choose how long the document is valid for, so that you do not need to resend the document after a certain amount of time.
Alternatives Considered
DocusignReasons for Switching to Dropbox Sign
HelloSign seamlessly integrates with other products that we use, such as HelloFax. The easy user interface is what sold our firm.Response from Dropbox
Thanks so much for taking the time to share your experience, Molly. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about valid send dates to our product team. Thank you again!
- Industry: Maritime
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great for small businesses
I use Hellosign everyday to ensure my customers have the information needed from us and we have the information needed from them so we can get their boats up and running. Hellosign is easy to use and seamlessly integrates with my dropbox account so everyone that needs the information in my company has it.
Pros
Hellosign makes getting legally binding documents signed for my small business affordable and easy to manage.
Cons
Nothing, I have had zero cons with Hellosign.
Reasons for Choosing Dropbox Sign
Cost and customer service from Docusign, I looked at expanding with them for a larger amount of documents i could sign but the cost was astranomical and they always threatened to shut my service off.Switched From
DocusignReasons for Switching to Dropbox Sign
Price and customer service, ease of integrating into my companies dropbox account.Response from Dropbox
Thanks so much for taking the time to share your experience, Hope. It makes a difference to folks who are new to eSignature! Thank you again!