About Vagaro

A robust, intuitive salon, spa & fitness software to build your business. Get booked & paid 24/7. Manage appointments & packages while on any device. Get a logo, website, online store & branded app to look like the pro you are. Attract new customers on the Vagaro Marketplace & social media booking tools. Retain customers & boost sales via text & email marketing. Reduce no-shows with automated reminders. Easy to use POS hardware & payment processing. Prices start @ £30/month. Free 1 month trial.
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Vagaro pricing

Vagaro does not have a free version but does offer a free trial. Vagaro paid version starts at £30.00/month.

Starting Price:
£30.00/month See pricing details
Free Version:
No
Free trial:

Alternatives to Vagaro

Vagaro Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.6
5 reviews of 3,400 View all reviews
Federico
Federico
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 01/03/2023

Great tool to Manage your Appointments and Scheduling

The Vagaro solution has really exceed our expectations, we needed a solution to schedule, update and follow up our consultants appointments and this tools has become a part of our day to day operations.

Pros

Excellent tool to book appointments online, very easy to use and implement. Saved us a lot of money increasing the efficiency from our consultants performance. Our [sensitive content hidden]receive confirmations and reminders, really supporting our business.

Cons

The main issue is the price, I believe it could be a little lower, they charge per user. A free version would be awesome!

Alternatives Considered

Booker

Reasons for Choosing Vagaro

We changed from having our schedules in Microsoft Outlook because we needed a specialized tool that help us become more time efficient.

Switched From

Microsoft Excel

Reasons for Switching to Vagaro

While doing the cost-benefit analysis Vagaro otained the highest value.
Julie
Julie
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 27/07/2023

Excellent time management tool for startups and SMEs

Through the years, I've tried a number of other online scheduling tools, but Vagaro is far and away the finest option for companies of any size. Vagaro has considered every detail, including cost, usability, online tutorial videos, quality customer service, and a plethora of customizable features like gift card and credit card integration, as well as email and marketing tools.

Pros

Excellent service is a major selling point for me. Their instant messaging service is quick and simple to use. The program is constantly updated, making it seem better and better while improving its functionality.

Cons

I'm not sure I have many complaints because they seem to listen to their consumers and address any issues that arise. The biggest challenge has been teaching customers how to properly pronounce the name.

nicole
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
2

2
Reviewed on 26/06/2024

Very basic software

It's below average in features but decent to use. it's just meh.

Pros

easy to use, affordable, visually appealing

Cons

very very very basic software. not many robust features that most booking software companies already have. automated text messaging to fill last minute appointments is a must yet not available. reporting features very basic and unusable.

Alternatives Considered

Booker , GlossGenius and Rosy

Reasons for Choosing Vagaro

vagaro was cheaper and with anything you get what you pay for. cheaper price means not many features.

Switched From

Booker

Reasons for Switching to Vagaro

more affordable than existing software

Response from Vagaro

Thank you so much for sharing your feedback with us. Vagaro offers a wide range of marketing tools, a free marketplace, and 24/7 live support via chat, phone, and email. If you ever want to enhance our software, you can always submit a feature request on feedback.vagaro.com. We continuously seek ways to improve our services without breaking the bank. Additionally, we offer a waitlist feature for last-minute cancellations and the ability to send mass notifications. We appreciate you taking the time to share your thoughts with us.

Replied 02/07/2024
Verified Reviewer
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/04/2024

Vagaro gets the job done.. ALWAYS SEEM TO IMPROVE

Overall it has been satisfactory, which is why I am still here. The inconvenience of setting up another platform has not been worth the move to another platform

Pros

Ease of use, consistency of good customer service and added features

Cons

High email/text marketing costs, high rates to process payments, inability to credit/rollover unused portion of marketing plan ( ie. if I pay for 5k emails and only use 2k, it would be nice to allow rollover of unused portion) Especially due to the fact that there have been many glitches or unexplained sends that were not actually sent!! We have so much wasted money due to this

Shalonda
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2024

Ease with Client Needs

Pros

I love how easy and seamless it is to use the application. Especially for my clients.

Cons

I do not have any dislike so far about Vagaro.

Alternatives Considered

Booksy

Reasons for Switching to Vagaro

I'm currently familiar with the use from when I was a client to another beauty business.

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