About Vagaro

A robust, intuitive salon, spa & fitness software to build your business. Get booked & paid 24/7. Manage appointments & packages while on any device. Get a logo, website, online store & branded app to look like the pro you are. Attract new customers on the Vagaro Marketplace & social media booking tools. Retain customers & boost sales via text & email marketing. Reduce no-shows with automated reminders. Easy to use POS hardware & payment processing. Prices start @ £30/month. Free 1 month trial.
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Vagaro Software - Vagaro checkout - thumbnail
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Vagaro Software - Vagaro find business on maps - thumbnail
Vagaro Software - Vagaro reports - thumbnail

Vagaro pricing

Vagaro does not have a free version but does offer a free trial. Vagaro paid version starts at £30.00/month.

Starting Price:
£30.00/month See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Vagaro

Vagaro Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.6
5 reviews of 3,459 View all reviews
Paul
Paul
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/01/2025

Help when you need it most

Pros

User interface is great. Easy to navigate

Cons

There wasn't much of anything I disliked about Vagaro.

Response from Vagaro

Thank you so much for your review! 🌟 We're thrilled to hear that you find Vagaro’s user interface easy to navigate—our goal is to make running your business as smooth as possible.

If there's ever anything you need or ideas to make your experience even better, we’re all ears! Thanks for choosing Vagaro to support your success. 💕

Replied 13/01/2025
Charles
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/12/2024

My Experience With Vagaro and [sensitive content hidden]

Excellent, great support, would and do recommend to friends and family - as well as others looking for a merchant service provider.

Pros

I like that Vagaro is a great fit for small businesses. The scheduling center is easy to use, the website is pretty straight forward if you are used to navigating websites and customer service is top notch. Not one time have I called in and asked for support did I have to wait on the line for longer than 1 minute. Each person I spoke with was very professional, helpful and helped me get to where I needed to be.

My favorite part about Vagaro is the personal touch they offer. I spoke with a gentleman by the name of [sensitive content hidden], and he went well above and beyond for support. He walked me through everything I needed and then stayed on the phone with me to listen to me rant about The Office. [sensitive content hidden] is excellent at his job and all I have to say is " Happy birthday to [sensitive content hidden] and shutup about the sun...shut up about the sun! Seriously though, He was fantastic and I could not be happier with him and his support!

Cons

I wish there was more flexibility on the website ( MySite ) so I could customize it better. I also wish there was a way for clients to request to double book and the client have the option to approve of it. The free card reader was not working when it was sent to me and a new one had to be issued as well.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Vagaro

Price and ease of use - I was very happy with customer support the very first time as well.

Response from Vagaro

Thank you for sharing your detailed review! We’re thrilled that Vagaro has been a great fit for your business and that our scheduling center, website, and customer service have exceeded your expectations. It’s heartwarming to know that our team has made a positive impact. Personal touches and going the extra mile are what we strive for, and it’s great to see they’ve made a difference for you.

We appreciate your constructive feedback regarding the flexibility of MySite, double booking options, and the initial experience with the card reader. Enhancing customization and functionality is always on our radar, and your input helps us prioritize improvements.

Thank you for recommending Vagaro to others—your support means the world to us. If there’s ever anything else we can do to assist, we’re here for you. 😊

Replied 27/12/2024
Kevin
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

1
Reviewed on 17/12/2024

Beware the inflated reviews and heavy SEO. Vagaro isn't what it seems

Vagaro is absolutely awful. Non-existent tech support couldn't get my booking button up on instagram and google for 4 weeks and counting. Their system is super convoluted and requires a ton of unnecessary steps. You can't just punch in a dollar amount and charge people when you need to do a quick sale. You have to make a customer and add their info. I've had many customers come to me and complain about their online booking system also. I will be taking all my consulting clients off Vagaro

Pros

Vagaro looks great on the surface because they dedicate a tremendous amount of resources to SEO and inflating reviews.

Cons

Unnecessary steps for us and for clinets. Awful support. Non-refundable equipment. Booking integrations doesn't work. List goes on

Alternatives Considered

Mangomint

Reasons for Choosing Vagaro

Because I wanted more data and integrations to properly manage memberships and google analytics metrics

Switched From

Phorest

Reasons for Switching to Vagaro

because it had better reviews. But apparently these reviews are all inflated

Response from Vagaro

Thank you for your feedback. Vagaro is a scheduling software designed to help businesses streamline operations, manage memberships/packages, integrate with various tools, and more. Our policy for hardware is nonrefundable, but we are committed to working with you to address the issues you've encountered. Please feel free to contact our 24/7 support team at vagaro.com/pro/contact

Replied 31/12/2024
Jennifer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2025

Great for a small business

Vagaro has been a game-changer for managing my business. It is great for scheduling, payment processing, and client communication so much easier. I love how customizable it is.

Pros

It is great for scheduling, payment processing, and client communication so much easier.

Cons

The con for vagaro is the additional cost for add on services

Alternatives Considered

MassageBook

Reasons for Switching to Vagaro

I chose vagaro for Ease of use and visibility

Response from Vagaro

Thank you for sharing your experience! We're glad that Vagaro has been a game-changer for your business. Our software is designed to be à la carte, allowing you to toggle on or off the features that best fit your business needs. This flexibility ensures you only use and pay for what works for you. Let us know if you have any questions about customizing your setup!

Replied 27/01/2025
Kori
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

Great Software for Salons Small and Large

I have used Vagaro for years and it’s an amazing software for running my small business as a hairstylist. I’ve used it in several salons over my 17 years in this industry and it’s always served the purposes I needed it to.

Pros

All of the features that are specific to the beauty industry. Makes running my small business easy when it comes to tracking sales, scheduling, client communications, point of sale, as well as taxes.

Cons

Client communications was a little too much to customize. In some ways I appreciate the customization and in other ways I wish it was a little more simplified.

Response from Vagaro

Thank you for sharing your experience with us! We're happy to hear that Vagaro has been an integral part of your business journey, helping you manage sales, scheduling, client communications, and more. It's gratifying to know that our features are tailored to the beauty industry and make running your small business easier.

We appreciate your feedback on the utilization of client communication. Striking the right balance between flexibility and simplicity is something we're always working on, and your insights are invaluable as we continue to improve. You can always submit your amazing ideas to feedback.vagaro.com.

Thank you for your loyalty and for trusting Vagaro throughout your impressive 17-year career. We're honored to support you and look forward to helping your business thrive for many more years to come!

Replied 30/12/2024

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