--- description: Review of SOCi Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SOCi | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Location Intelligence Software](/directory/4255/location-intelligence/software) > [SOCi](/software/87719/soci) # SOCi Canonical: https://www.softwareadvice.co.uk/software/87719/soci Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.uk/software/87719/soci?page=2) > SOCi is a cloud-based marketing solution that enables businesses to streamline processes related to campaign advertisements, online reputation, content management, customer engagement, and more. Professionals can utilize the platform to store social media content including videos, images, or messages in a centralized repository, create posts and configure workflows to improve team collaboration. SOCi allows organizations to maintain brand listings, create a single source of truth (SSOT) through various application programming interface (API) integrations and manage localized advertising campaigns across multiple locations. Marketers can utilize the machine learning and natural language processing (NLP) - enabled chatbot to interact with website visitors. Additionally, it lets administrators gain visibility into performance metrics through analytical reports. SOCi provides mobile applications for Android and iOS devices, which helps marketing professionals manage online reviews, track social media trends across corporate pages and receive push notifications about new reviews or assigned tasks, even from remote locations. Pricing is available on request and support is extended via live chat and other online measures. > > Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 251 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SOCi, Inc. - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$30,000.00 - **Pricing model**: Other - **Pricing Details**: SOCi offers flexible, annual pricing based on the size and needs of each brand. Most partnerships start around $15,000 per year, with packages tailored to the number of locations, products, and services required. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audience Targeting - Automated Publishing - Automated Scheduling - Benchmarking - Brand Guidelines - Brand Tracking - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging ## Integrations (18 total) - Apple Business Essentials - Bazaarvoice - Bing Webmaster - Canva AI Photo Editor - Entrata - Foursquare Places - Google My Business Post Scheduler - Google My Business Review Manager - Instagram - LinkedIn for Business - Meta for Business - Neustar UltraDNS - Nextdoor - Olo - Salesforce Service Cloud ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Location Intelligence Software](https://www.softwareadvice.co.uk/directory/4255/location-intelligence/software) ## Related Categories - [Location Intelligence Software](https://www.softwareadvice.co.uk/directory/4255/location-intelligence/software) - [Local SEO Tools](https://www.softwareadvice.co.uk/directory/4487/local-seo-tools/software) - [AI Marketing Tools](https://www.softwareadvice.co.uk/directory/4615/ai-marketing-tools/software) - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) - [Social Media Monitoring Software](https://www.softwareadvice.co.uk/directory/4221/social-media-monitoring/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [rater8](https://www.softwareadvice.co.uk/software/313432/rater8) — 5.0/5 (181 reviews) 3. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews) 4. [Brand24](https://www.softwareadvice.co.uk/software/24347/brand24) — 4.7/5 (254 reviews) 5. [TrueReview](https://www.softwareadvice.co.uk/software/193489/truereview) — 5.0/5 (150 reviews) ## Reviews ### "Awesome" — 4.0/5 > **Chad** | *25 November 2023* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: We use this platform through our corporation and is amazing. > > **Cons**: When the system is down it down. No use at all. ----- ### "Soci for multiple locations" — 4.0/5 > **Courtney Belew** | *20 June 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I like that the platform allows you to create multiple groups for posting. Once scheduled, the post is available on the independent store pages, which makes it easy to create a custom blanket message that can be adapted for each specific location. I also love the ability to create an image and content database. > > **Cons**: There is not an app platform available to our group of retailers, restricting my use to the desktop platform only. ----- ### "Awkward at best" — 1.0/5 > **Dee** | *30 December 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I manage Social Media for 4 stores, in 2 states. SOCi makes it easy to create 1 post and have it deploy on a certain date/time to either one store, or the stores in a state, or the entire group. Customer Service inquiries are always timely and polite. > > **Cons**: SOCi is NOT a one-stop shop for social media management. You can post to Yelp, but not respond to reviews. You can respond to reviews on GMB, but not post. Emojies do not exist in posting anywhere. Conversations are clunky. Reporting is unreliable. Any posts made natively aren't captured in any way, but you HAVE to post natively sometimes because there is so much SOCi can't do. It would be great to even have 1 point of contact, like a dedicated customer service rep, but instead you email the onboarding team, and get a different person each time. > > SOCi is almost awesome. For some businesses, perhaps smaller ones, SOCi would make posting across apps simplified. For my multi-location purposes, however, SOCi doesn't quite do all of anything, resulting often in frustration. ----- ### "It's Improving" — 4.0/5 > **Briana** | *31 October 2019* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: I like the organization of all the clients and all the platforms. > > **Cons**: There are still a lot of kinks and there are not enough features. I still need to use the platforms themselves for too many things. > > I love my rep. She's very responsive and helpful, but we have had trouble with the techs in the past. Features improve every month or so, so I'm still hopeful. I don't know how much SOCi costs, so I can't judge the value. ----- ### "Easy to schedule Social Media Blasts" — 4.0/5 > **Jessica** | *21 November 2019* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: It's easy to set up a schedule and map out your social media blasts for specific dates \& times . It streamlines and keeps you on track. > > **Cons**: I wish you could post to Instagram Stories or Live versus only on your feed - needs a bit more specific directive. > > Overall positive\! I think the more we work with it the easier it will be and more efficient. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.uk/software/87719/soci?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/87719/soci) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data