--- description: Review of MobileServe Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MobileServe | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/416/volunteer-management-software/software) > [MobileServe](/software/87452/mobileserve) # MobileServe Canonical: https://www.softwareadvice.co.uk/software/87452/mobileserve Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/87452/mobileserve?page=2) > MobileServe is a cloud-based volunteer management solution designed to help organizations of all sizes manage, track and report the social impact of activities. Key features include individual recognition, volunteer tracking, event scheduling and issue management. MobileServe lets managers generate real-time statistical data on the economic impact of projects by calculating the total number of hours served by volunteers in a month across multiple service categories. It allows users to generate customizable and exportable reports with infographics and utilize it as fundraising and marketing material in future. Additionally, it helps members to verify volunteering work by adding location via geotagging, e-signatures and other verification tools. MobileServe facilitates integration with social media platforms such as Facebook and Twitter, enabling organizations to enhance their visibility across the web. Pricing is available on annual subscriptions and support is extended via live chat, email, documentation and other online measures. > > Verdict: Rated **4.3/5** by 190 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 190 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MobileServe - **Location**: Louisville, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Attendance Tracking - Customisable Reports - Customizable Fields - Event Management - Event Scheduling - For Nonprofits - Member Directory - Mobile Access - Recognition Management - Registration Management - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - Third-Party Integrations - Time Tracking - Volunteer Recruiting ## Integrations (4 total) - Blackbaud K-12 Solutions - PowerSchool SIS - Veracross - VolunteerMatch ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Volunteer Management Software](https://www.softwareadvice.co.uk/directory/416/volunteer-management-software/software) ## Alternatives 1. [SignUpGenius](https://www.softwareadvice.co.uk/software/390445/signupgenius) — 4.6/5 (1983 reviews) 2. [VolunteerLocal](https://www.softwareadvice.co.uk/software/59946/volunteerlocal) — 4.8/5 (204 reviews) 3. [Vome Volunteer](https://www.softwareadvice.co.uk/software/366441/vome-volunteer) — 4.6/5 (34 reviews) 4. [ivolunteer.com](https://www.softwareadvice.co.uk/software/458126/iVolunteerOnline) — 4.7/5 (40 reviews) 5. [SignUp.com](https://www.softwareadvice.co.uk/software/111753/volunteerspot) — 4.8/5 (395 reviews) ## Reviews ### "MobileServe happy customer" — 4.0/5 > **Teresita** | *26 March 2020* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: This product is very useful to cut down on unnecessary paperwork and files\! The student apps have been seamless with our system so that everything is in real time. The reports that it exports are very fast and I am constantly running reports that I was unable to do before. The customer service is excellent. The updates are always improving functionality and they seem to really listen to the customer and innovate the app accordingly. > > **Cons**: The language of the app takes some getting used to. Also since it is built for individual volunteers,service agencies and also schools, at times it is not one size fits all with the features. I would very much prefer that it did not post the total hours submitted when the student opens the app, because in our program the student's approved hours are what matters, and also the student starts at zero each school year. So it is a challenge to have to tell them to look past that number. Also the kiosk mode is hard for a school to use. Made more for another setting I think. > > I am very happy with MobileServe in general. I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers ----- ### "Love MobileServe" — 4.0/5 > **Elena** | *6 August 2019* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: It's easy to work with. I love that students can get supervisor signatures on site, or that they can email their supervisor requesting approval, and Mobileserve will send the supervisor and email for approval. I use to have to do all the entries myself, now with Mobileserve students are responsible for their own entries. It has saved me a lot of time, and my time is now used with just simply verifying student service entry. Mobileserve has made this part of my job a lot easier, and more efficient. > > **Cons**: What I don't like is that you cannot tell when a student has a new entry. You have to go into each of the students records to see if a new entry was entered. What I would like to see, is when a new entry is entered, it should have a flag informing you that a entry has been submitted. This would save time from having to go into each individuals students records looking for new entries. > > My overall experience has been really good. The support system at MobileServe is wonderful. The tech that I work with is very responsive, and extremely helpful. When I need to know something new (i.e. reports), the tech will send me a video and walk me through it step by step. MobileServe has made this part of my job so much easier. I so happy that we were introduced to Mobileserve. ----- ### "Verified Community Service" — 4.0/5 > **Audrey** | *10 December 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: This software is easy for students and faculty to install and use on the go. Finally, there is a way to verify community service without having to record on paper and turn in. Students are motivated by being able to keep track of their hours in a few quick steps. > > **Cons**: As an administrator, it is hard to find exactly the data that I am looking for. There are lots of options, but sometimes too many to search through for exactly what I want. > > MobileServe has been the perfect tool in helping students track community service quickly and efficiently. ----- ### "Mobile Serve and Service Projects for Middle and High Schoolers" — 4.0/5 > **Mary Ellen** | *30 July 2019* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Number 1: I like the ease that students can log in their service hours by either taking a photo of the place they served, or having an adult supervisor sign their name on the student's cell phone or having the student send the supervisor a verification form that just needs a click an automatically logged in. Number 2: as a teacher I have easy access to verify student's service it's at my fingertips. Number 3: Alleviates a "paper trail," which is what I had to use; now, I am paperless. Number 4: Expert help was always available and responsive in a timely manner. > > **Cons**: Number 1: I work with 7th graders who are 11 or 12 years old and they need parental consent, first. I understand the policy, however, a mother e-mailed me she did not want to give her social security number to Mobile Serve. This was one experience - she waited until her daughter turned 13 (in April) and could set up her account on her own. Another "negative" is the system does not allow me to check the same student multiple times, that is, when I log into a student's account to check for verification of her service, I check, then want to check her other services, but I am out of her account and have to go to the beginning where all students are listed and click on her name to check for the next service. I don't have the liberty to stay on the same person and scroll and check her other services. > > No business problems, just getting used to the system and the challenge to train my 11 and 12 year old's who have to call or text parents to have them set up the account - takes time. The high school students have no problem, they can set up their own accounts with parental help. ----- ### "Excellent tool for tracking service hours" — 5.0/5 > **Jessi** | *6 September 2019* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: The customer service is excellent. The team is very responsive to our needs and to our suggestions for future upgrades. I manage the service hours for over 150 students a year. MobileServe makes it easy to track and verify hours as well as to communicate with volunteers. I love the ability to set goals and also to create reports from all the data. > > **Cons**: The only things I wish this software had that it doesn't are: 1) The ability to attach a file to a service event. Many service opportunities require an application and I can't attach the applications to the event announcement. 2) The ability to announce/advertise an open-ending volunteering opportunity. The opportunities have to be an event or something that occurs on a recurring date. If there is an organization that has flexible hours and/or that is looking for students to volunteer over a long period of time, I can't use the event feature. > > The students find the app very user-friendly and reporting hours is much easier for them now. I like that there is a way to put in volunteer shifts now with the number of volunteers needed so that students can sign up for specific time slots. The mobile app checks them in when they arrive, which is very convenient. Also, when we have events on campus, the students can sign in and out using the kiosk mode. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/87452/mobileserve?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/87452/mobileserve) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data