--- description: Review of CommandCenterHD Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CommandCenterHD | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Digital Signage Software](/directory/4565/digital-signage/software) > [CommandCenterHD](/software/86699/commandcenterhd) # CommandCenterHD Canonical: https://www.softwareadvice.co.uk/software/86699/commandcenterhd Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/86699/commandcenterhd?page=2) > CommandCenterHD is a digital signage solution catering to non-profit organizations and enterprises in various industries. The solution can be deployed both on-premise or in the cloud. CommandCenterHD offers various modules which help users in channel management, template management, campaign management, media management and administration. Users can upload videos and images which can be added to a variety of built-in display templates. The solution offers an interface that allows users to configure templates and add elements such as dates, times and weather feeds. These templates can be set to display in custom sequences on connected monitors. Users can also select logos and colors for content, such as text, set reboot frequency for all devices in the network, set upgrade preferences and manage account information. CommandCenterHD is available on an annual subscription basis and offers customer support via phone, email and live chat. > > Verdict: Rated **4.6/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 62 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Industry Weapon - **Location**: Pittsburgh, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$750.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact Industry Weapon for pricing information. Users never charged for tech support nor training. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Audit Trail - Auto Update - Content Scheduling - Customisable Branding - Customisable Templates - Data Import/Export - Data Security - Digital Menu Boards - Drag & Drop - Interactive Content - Layout & Design - Media Library - Multi-Screen Support - Playlist Management - Remote Display Management - Social Media Integration - Third-Party Integrations - User Management ## Integrations (23 total) - Avaya Experience Platform - Class for Web - Clover - Dropbox Business - Google Calendar - Google Docs - Google Drive - Google Maps - IBM Cognos Analytics - Infor Point of Sale (POS) - Instagram - LinkedIn for Business - Meta for Business - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Digital Signage Software](https://www.softwareadvice.co.uk/directory/4565/digital-signage/software) ## Alternatives 1. [Yodeck](https://www.softwareadvice.co.uk/software/442194/yodeck) — 4.8/5 (4618 reviews) 2. [OptiSigns](https://www.softwareadvice.co.uk/software/410094/optisigns) — 4.8/5 (4428 reviews) 3. [Play Digital Signage](https://www.softwareadvice.co.uk/software/165460/play-digital-signage) — 4.8/5 (784 reviews) 4. [Rise Vision](https://www.softwareadvice.co.uk/software/109893/rise-vision) — 4.7/5 (279 reviews) 5. [Xibo](https://www.softwareadvice.co.uk/software/264773/xibo) — 4.6/5 (221 reviews) ## Reviews ### "User Friendly" — 4.0/5 > **Kaitlin** | *13 August 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: It's very easy to use. The content that I put on the screens comes across clearly. Option for RedCore is awesome. My coworkers all give good reviews. I like the option to put multiple campaigns on one channel. It makes it easy to regionalize the screens while still giving them shared content. > > **Cons**: Issues with the TVs, we have multiple that go down at once and issues with getting them back up. I can't get any of the gifs that I make to move on the screens. > > Overall, I think it's a great tool. It's very useful and easy to use. I can update content within minutes. ----- ### "Essential Tool for Internal Comms" — 5.0/5 > **Amanda** | *31 July 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features. > > **Cons**: It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well: Device = TVs in different rooms of the house Channel = Netflix, Amazon Prime, YouTube Campaign = The Show that plays You get to choose all of the above--what your viewers watch, on which channel and which TV. > > I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. \[SENSITIVE CONTENT HIDDEN\] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in \<30 minutes. They really take care of their clients. ----- ### "CommandCenterHD with Embedded LG Players" — 3.0/5 > **Eric** | *29 January 2019* | Plastics | Recommendation rating: 7.0/10 > > **Pros**: It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive. > > **Cons**: The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon\#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally. > > CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users. ----- ### "Perfect Enterprise Solultion\!" — 4.0/5 > **Verified Reviewer** | *16 October 2018* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The structure and work flow of the software makes it very easy for our graphic designers and admins alike, to use this in a day to fashion that suits their specific needs. The learning curve is small and with the ongoing free training, it allows our users to get comfortable with the software and its features, as they need them. > > **Cons**: This is not really so much a negative, as just a reality with a software tool that is expansive, as CCHD is. For some users, they get initially overwhelmed at the capability and can get scared to dive in. This is where we point to the training to help get them over their fears. > > CCHD allows us to address our digital marketing needs from the simplest of internal messaging, to the most creative of client facing content in a single platform. From a single screen in a hallway to some of our multiscreen video walls, we can use the same solution and control it centrally. ----- ### "Enhancing the Brand with Digital Signage" — 4.0/5 > **Verified Reviewer** | *19 October 2018* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: The ability to update our digital signage, located in multiple buildings, from my connected computer or laptop at work or remotely. > > **Cons**: The management of the media files is a bit clunky, but not too bad. > > CommandCenterHD is a portal that allows me to quickly upload images and place them in a campaign. The options to schedule the start and end time of a slide is convenient. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/86699/commandcenterhd?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/86699/commandcenterhd) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data