EHR YOUR WAY is an electronic health record (EHR) software designed for mental health professionals, clinical health...
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About Jane
Jane is a comprehensive practice management software designed for health and wellness practitioners, offering a wide range of features to streamline clinic operations. These features client-friendly booking, online and in-person payment processing, custom reporting tools for real-time business insights, and staff scheduling with multi-location support. The platform also supports HIPAA, PIPEDA, and GDPR compliance for secure telehealth services.
Jane software includes charting features with customizable forms, SOAP notes, and over 1,000 templates, making it easy for practitioners to manage patient records efficiently. Users can optimize their charting process using time-saving features like Phrases, Smart Options, Narratives, and Dictation, streamlining entry creation. Additionally, Jane enables users to manage and track cash or insurance-based billing, ensuring accuracy and ease in financial transactions.
Jane also provides security and reliability features, being fully compliant with remote data storage and boasting a 99.9% uptime guarantee. The platform eliminates the need to input data into multiple programs by securely storing and password-protecting all files, making them accessible from anywhere. This centralized approach to data management enhances data security and accessibility for practitioners.
Jane's online booking system is a key feature, providing a user-friendly interface for patients to book and manage their appointments easily. The platform simplifies scheduling tasks, making them efficient and accessible to staff, ultimately improving workflow and reducing administrative burdens. Additionally, Jane provides billing capabilities that automate calculations, streamline payment acceptance, and facilitate insurance billing with ease.
Jane is also designed to cater to the needs of patients, allowing them to book appointments online, access exercises prescribed by their therapists, and facilitate insurance reimbursements without paperwork. Jane's smart and aesthetically pleasing design enhances the user experience, creating an enjoyable and efficient software platform for both practitioners and clients. The platform supports a variety of devices, including tablets, smartphones, laptops, and desktop computers, regardless of the operating system.
Jane's affordability, unlimited support, and intuitive design can benefit practitioners of various disciplines and clinic sizes. With a team behind the software that understands clinic management and prioritizes easy-to-use technology, Jane offers a robust platform to enhance clinic operations. Jane's commitment to storing medical data locally in different regions ensures compliance with privacy legislation. Jane provides support and training, including unlimited phone, email, and chat support, as well as free data migrations for seamless onboarding.
Jane pricing
Jane does not have a free version and does not offer a free trial. Jane paid version starts at US$54.00/month.
Starting Price:
US$54.00/month
Free Version:
No
Free trial:
No
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Jane Reviews for UK Users
Feature rating
5 reviews of 445
View all reviews
Michelle
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/06/2024
Support team are top notch professionals
Consistently helpful support team, but I have only needed them 3 times in 2 years! On boarding / set up documents and system were well organized and easy to follow. I love being able to use templates and / or tweak notes on the fly. As a solo practitioner, it is helpful to have access to the template library to save time (borrow others' templates or standardized testing tools) rather than needing to build it all out myself.
Pros
When I need help, I have options to use chat, voice call, email, use the bot, or search the guide. Today I choose the chat option so I could continue to work in the background while getting timely assistance. Through the chat, screen shots and a loom video, I was able to correct my issue at my convenience. As happens most of the time, it wasn't a Jane issue, it was a user issue but I was given professional, nonjudgemental support from
[sensitive content hidden]. He was able to ask clarifying questions, look into the various aspects that impacted my scheduling issue and show me how to fix it.
I also appreciate the new Ted Test option to see what clients see/ experience without creating false data in the system.
Cons
I sometimes get confused or forget some details about different appointment types and schedule settings; the details need to line up for the whole system to work properly. But this is true for any EMR, and it isn't really a Jane issue, it's a human issue of keeping up with the details.
Response from Jane Software
Michelle, this is such a wonderful and detailed review of Jane - thank you so much for taking the time to share this with us! Isn’t the template library one of the best?
Reading this review and seeing you sing the praises of so many things, but especially Support and your recent experience is so rewarding - we’ll pass along that lovely feedback! Sounds like Ted Test is meeting the needs we hired him for, so glad to hear that he’s been helpful in your clinic.
We are so lucky that you chose Jane and we hope there are many more years ahead of working together.
-Caitlin on behalf of Jane
Replied 25/06/2024
Tricia
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 31/12/2024
Thank you Jane team
I have recently returned to Jane after a three-month break and I LOVE it all over again. The team was so helpful in bringing me back; answering all of my questions even when I thought I had asked them all and found more!
Pros
Ease of use for clinician and client, availability to create surveys for clients to fill out, or for clinicians to use valuable measures online, helpful team members who are qualified to answer any questions.
Cons
there really isn't much I don't like about Jane.
Alternatives Considered
Owl PracticeReasons for Choosing Jane
it was an awful experience for both clinician and clientSwitched From
GOrendezvousReasons for Switching to Jane
Ease of use with Jane and the helpful knowledge of the staff
Colleen
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
3
Reviewed on 03/12/2024
I wanted to like this EHR more than I actually did.
I spent over a month setting up my account only to abandon it after having problems with creating a test client that linked to my account. I was locked out of my account. It created a lot of problems that customer service wasn't able to fix. Customer service was kind and responsive and I believe they would have helped if they could. They refunded my payment, which I think says something good about the company.
Pros
I liked the streamlined intake process for clients. I liked viewing the paperwork that other users submitted.
Cons
It was very time consuming to set up my practice in comparison to other EHRs. The site felt more complicated and less intuitive than other programs I have used.
Alternatives Considered
Sessions HealthReasons for Choosing Jane
I don't like the direction Simple Practice is taking.Switched From
SimplePracticeReasons for Switching to Jane
Janes had more features that I was interested in.Response from Jane Software
Hey Colleen. Thank you for sharing your experience with Jane—we appreciate you taking the time to leave such thoughtful feedback. It’s awesome to hear you enjoyed the intake process for clients and found our Template Library helpful.
That said, we’re sorry to hear that setting up your practice was complicated. It sounds like the process was frustrating for you, especially with the hiccups around creating a test client and being locked out of your account. Ugh, that’s definitely not the kind of first impression we want anyone to have. We’re glad our Support Team was able to lend a hand and was kind in the process, but understand how tough that must have been during such an important stage of getting started.
We’re grateful to you for giving Jane a go and trusting us to support your practice—even if it didn’t end up being the right fit this time. Wishing you all the best as you move forward, and if the stars align, we’d love the chance to reconnect down the road.
-Jane Team
Replied 23/12/2024
Sheila
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 26/09/2024
Great for a large Clinic
A great intuitive program that is constantly improving and has excellent support. Better suited for more public-facing operations, as opposed to smaller practices that need more control over their bookings.
Pros
It's beautiful, Canadian, and many businesses use Jane, making it easy for customers to use.
Cons
It makes it very difficult to limit your day. I had to remove my online availability completely and book all of my appointments manually due to the lack of control online in this regard.
Reasons for Choosing Jane
Practitioners in my studio wanted a Canadian software for safety reasons.Switched From
MassageBookReasons for Switching to Jane
Noterro's interface was instantly unappealing; though I wish I'd looked into it further. Wellness Living did not offer the services required for record keeping for Massage Therapists. They are also a bit more gimmiky and their efforts to onboard the clinic were aggressive.Response from Jane Software
Hi Sheila. Thanks so much for taking the time to share your thoughtful review of Jane. We really appreciate your insights and candid feedback. It’s awesome to hear you find Jane intuitive and well-supported, and that our Canadian roots add that extra layer of security for your practitioners!
It’s so interesting to hear about your challenges with limiting your day while still using Online Booking. We’d love to learn more about the challenges you’re facing in particular and how we may be able to help - such as what your day looks like, what you’ve tried, and more. If you’re open to sharing more, feel free to send a message to our email.
Your choice and trust in Jane means the world to us and plays a big part in Jane’s growth and improvement. We’re here to support your clinic and hope we can continue to meet your needs and grow with you.
-Caitlin on behalf of Jane
Replied 04/10/2024
Scott
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 23/11/2024
Comprehensive with Incredible Support
I've tried a few systems, but Jane is the one app I trust to make sure all my needs are taken care of.
Pros
I enjoy the comprehensive nature of the product. That I can maintain my schedule, my client roster, my notes, and financial transactions all in one place makes it very convenient. The customer support is incredible and helped me through some reasonably complex questions. Jane also anticipates my needs, for example sending a comprehensive email about setting up the POS system, the moment I ordered it, so all I had to do was open the box and follow the instructions (that were both written and included visual screen shots. Bravo!)
Cons
There is a bit of a learning curve to the product. It isn't as intuitive as some booking programs. And the online video sessions still need a bit of work, but it is improving!
Alternatives Considered
Owl PracticeReasons for Switching to Jane
The comprehensive nature. OWL may be a bit easier to use, and a little less expensive, but I was looking for one app with multiple features that could be customized.Response from Jane Software
Thanks so much for your thoughtful review, Scott! We're beyond excited to hear that Jane's features and support have made managing your practice easier—and that resources like our Guides have been a real help. That’s exactly what we’re here for: making things simpler and more smooth for you.
We totally hear you on the learning curve and online video sessions. The videos are something we're actively working on, and your feedback helps us get better. Seriously, keep those thoughts coming—they’re invaluable to us as we continue to improve Jane!
It means the world to us that you trust Jane to support your practice. We’re so grateful to be part of your journey and can’t wait to keep helping you every step of the way. Thanks for choosing Jane—you’ve made our day!
-Caitlin, on behalf of Jane
Replied 13/12/2024
