--- description: Review of Host Tools Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Host Tools | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Hostel Management Software](/directory/4399/hostel-management/software) > [Host Tools](/software/85889/superhost-tools) # Host Tools Canonical: https://www.softwareadvice.co.uk/software/85889/superhost-tools Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.uk/software/85889/superhost-tools?page=2) > Superhost Tools is a cloud-based vacation rental platform, which assists property managers with messaging and price setting for online listings. Key features include predefined templates, review management, automated reminders and booking management. Users can integrate the application with Airbnb listings, and send automated messages to guests via multiple channels. It enables hosts to send notifications and reminders to guests for review completion before the expiry of the review period. Property managers can maintain a calendar to manage bookings, and email or text cleaning staff to monitor maintenance tasks. Further, the rules-based engine automatically adjusts prices based on seasonal demand and booking trends. Superhost Tools allows users to manage multiple listings from a centralized dashboard, enabling visibility into booking status and guest communication. It is available on a monthly subscription, with support provided via live chat and other online measures. > > Verdict: Rated **4.7/5** by 157 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 157 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Host Tools - **Location**: Austin, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $8/month/listing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Availability Management - Channel Management - Contact Management - For Vacation Rentals - Guest Communications - Guest Experience Management - Housekeeping Management - Reminders - Reservations Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Hostel Management Software](https://www.softwareadvice.co.uk/directory/4399/hostel-management/software) ## Related Categories - [Hostel Management Software](https://www.softwareadvice.co.uk/directory/4399/hostel-management/software) - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) ## Alternatives 1. [Little Hotelier](https://www.softwareadvice.co.uk/software/140581/littlehotelier) — 4.0/5 (220 reviews) 2. [Sirvoy](https://www.softwareadvice.co.uk/software/156859/sirvoy) — 4.7/5 (301 reviews) 3. [SpaceBasic](https://www.softwareadvice.co.uk/software/524299/SpaceBasic) — 5.0/5 (3 reviews) 4. [Cloudbeds](https://www.softwareadvice.co.uk/software/167761/cloudbeds) — 4.3/5 (337 reviews) 5. [Amenitiz](https://www.softwareadvice.co.uk/software/214240/amenitiz) — 4.3/5 (238 reviews) ## Reviews ### "Great tool to automate Airbnb messaging" — 4.0/5 > **Lisa** | *1 March 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up, saves time and trouble, great customer service > > **Cons**: A bit expensive for multiple listings, message timing is not spot on ----- ### "Saves us unbelievable amount of time and improves service" — 5.0/5 > **Andrew** | *1 March 2019* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Simple to construct event driven (checking, check out, settled in, inquiry, etc) from templates and edit those messages if necessarybin advance. Messages to coordinate services providers such as self-checkins, cleaners, cleaners etc never get overlooked or contain typing errors. We have two AirBnB's and this communication overhead is very significant. > > **Cons**: We don't use the pricing feature as much yet. > > Excellent overall experience with this tool. It does what it is supposed to reliably and we can get on with our other Airbnb services :) ----- ### "Unreliable with poor customer support" — 1.0/5 > **Daryoosh** | *21 August 2022* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: The pricing rules cover many combinations and flexibility, allowing one to define custom pricing based on dates and other conditions. > > **Cons**: Hosttools still has many bugs and occasionally causes accounts to disconnect, syncing issues, etc. For example, we have received many double bookings due to sync problems. I reposted many of the bugs to the owners over the years, but even after a few years, many haven't been fixed. > > The \[SENSITIVE CONTENT\] used to be very responsive through the chat window, but it's about a year or so that they either do not reply or reply with a long delay. Quite often, the response isn't helpful either. There is no phone number to call either. They increased their process for better customer service, but it worsen in practice. We're looking to move our business to a different platform. ----- ### "Wish I'd Found It Sooner" — 5.0/5 > **Caley** | *21 May 2019* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Superhost Tools is easy to set up and has pre-written templates that you can customize to fit your Airbnb. It's made communication with our guests so much more reliable, and our guests have been gushing with how great of attention we pay to them. > > **Cons**: I had some pricing glitches that caused some issues at first, and customer service didn't write me back after the initial email. > > I wish I'd found Superhost Tools sooner\! This has made the Airbnb experience with our guests so much better\! The pre-written templates are a great starting point to making sure your guests have all the information they need for their stay. Our guests have gushed about how great our communication is — and we know we were lacking in that area previously. Since we both own our own business, and Airbnb is something we do on the side, it'd been super helpful for us now that our guests think that we're initiating conversation​ with them to check in on their stay. I wish we'd had it the past two years\! ----- ### "Very useful" — 5.0/5 > **Jeremiah** | *1 March 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The automated messaging is really helpful. Also I use the automated feedback for my airbnb guests. Really helpful and a time saver. > > **Cons**: I wish it had dynamic listing dates where you could limit the number of or day one day bookings but it opened up week of. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.uk/software/85889/superhost-tools?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/85889/superhost-tools) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data