--- description: Review of Doxy.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Doxy.me | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/4564/telemedicine/software) > [Doxy.me](/software/85649/doxy-me) # Doxy.me Canonical: https://www.softwareadvice.co.uk/software/85649/doxy-me Page: 1 / 50\ Next: [Next page](https://www.softwareadvice.co.uk/software/85649/doxy-me?page=2) > Doxy.me is a telemedicine platform designed to provide a secure solution for healthcare providers and clinics. The platform focuses on facilitating remote medical consultations and patient care through online interactions. It aims to streamline the telemedicine process by offering user-friendly features accessible in major desktop and mobile browsers without requiring any downloads or installations. The key features of Doxy.me include clinic-optimized workflows that empower providers and their teams to deliver better care efficiently. These workflows are designed to adapt to various clinical scenarios and enhance the overall patient experience. It prioritizes security by being fully HIPAA and GDPR compliant, SOC2 certified, and encrypted end-to-end. Additionally, it ensures enterprise-grade security measures, meeting worldwide requirements, including HIPAA, GDPR, PHIPA, PIPEDA and HITECH compliance. Doxy.me emphasizes empowering clinics to leverage telemedicine effectively within their organizations, showcasing the potential benefits of embracing virtual care. The platform offers users a seamless and impactful telemedicine experience, allowing them to experience the advantages of integrating digital healthcare solutions into their practices. Additionally, with a range of features geared towards enhancing clinical workflows, it encourages clinics to explore the possibilities and benefits of telemedicine for improved patient care and operational efficiency. Doxy.me offers custom branding solutions, allowing organizations to maintain their image. The platform includes a dedicated landing page feature with custom branding to enhance the patient experience. Additionally, analytics tools are available to track usage, monitor trends and identify improvement opportunities. Doxy.me facilitates patient transfers within the platform, allowing users to move patients from one waiting room to another. This feature replicates an in-office experience, accommodating workflows for patients seeing multiple providers or assistants in one visit. Additionally, the platform provides personalized subdomains for clinics, peer-to-peer meeting capabilities for internal communication, and room access sharing among clinicians. Users can benefit from admin capabilities to manage their clinic accounts efficiently, including adding/removing users, setting waiting room content, and more. Priority customer support is offered to paying clients, ensuring quick resolution of any issues. Additionally, Doxy.me emphasizes features such as seamless live chat capabilities, efficient patient queue management, high-quality video and audio and waiting room customization. Doxy.me stands out for its compatibility with popular browsers, eliminating the need for downloads or installations for both providers and patients. The platform's ease of use is supported by a Clemson University study, which recognized it as the simplest telemedicine solution. Additionally, it offers mobile-friendly access and free usage to encourage healthcare providers to leverage its services without financial barriers. > > Verdict: Rated **4.6/5** by 1224 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1224 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Doxy.me - **Location**: Rochester, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic. Monthly Professional Plan: $35/mo Monthly Clinic Plan: starts at $50/mo for 1 provider Annual Professional Plan: $29/mo Annual Clinic Plan: starts at $42/mo for 1 provider - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Compliance Management - Confirmations/Reminders - Customisable Branding - Document Management - Electronic Payments - Email Reminders - File Sharing - For Medical Purposes - HIPAA Compliant - Live Chat - Monitoring - Multi-Provider Practice - One-to-One Messaging - Online Forms ## Integrations (4 total) - Cloudflare - Okta - Stripe - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telemedicine Software](https://www.softwareadvice.co.uk/directory/4564/telemedicine/software) ## Alternatives 1. [Mend](https://www.softwareadvice.co.uk/software/45193/mend) — 4.6/5 (920 reviews) 2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (843 reviews) 3. [DocVilla](https://www.softwareadvice.co.uk/software/246945/docvilla) — 5.0/5 (74 reviews) 4. [TherapyNotes, LLC](https://www.softwareadvice.co.uk/software/5615/therapynotes) — 4.7/5 (955 reviews) 5. [Jane](https://www.softwareadvice.co.uk/software/86099/jane) — 4.8/5 (494 reviews) ## Reviews ### "Love new features\!" — 5.0/5 > **Angelika** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea\! I don't worry about losing important details just because I am having technical issues. > > **Cons**: There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites. > > I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected. ----- ### "Good for the very small people." — 5.0/5 > **Rosalyn** | *13 November 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform. Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra costs. > > **Cons**: Sometimes connection is dodgy - postponement of appojntments has been necessary. > > Overall, very good. Clear picture, clear sound quality. Intuitive to use for me and clients. ----- ### "Doxy .ME Review" — 4.0/5 > **Elizabeth** | *11 June 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room. > > **Cons**: Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago. > > Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA. ----- ### "Doxy.me is the only telehealth/teletherapy tool for me\!" — 5.0/5 > **Vickie** | *22 September 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures. > > **Cons**: Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding\!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker. > > Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities. ----- ### "A tremendous help to my psychology practice" — 5.0/5 > **Stephen** | *24 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients. > > **Cons**: I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms. > > Doxy.me is extremely helpful, useful, convenient and safe. It respects and insures my patients' privacy. ----- Page: 1 / 50\ Next: [Next page](https://www.softwareadvice.co.uk/software/85649/doxy-me?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/85649/doxy-me) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data