--- description: Review of MEX Maintenance Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MEX Maintenance | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [MEX Maintenance](/software/84653/mex-maintenance) # MEX Maintenance Canonical: https://www.softwareadvice.co.uk/software/84653/mex-maintenance Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/84653/mex-maintenance?page=2) > MEX is a technician-first CMMS for mid-market asset-intensive, multi-site facilities and maintenance operations used across sectors such as across manufacturing, healthcare, government, education and more. Backed by more than 30 years of industry experience, MEX provides configurable maintenance and asset management software designed for organisations that need clear visibility and control over maintenance operations. Key capabilities and benefits: • Asset \& Maintenance Management: Track, organise, and optimise every asset from one central system. • Fleet Maintenance: Simplify fleet servicing, compliance, and maintenance tracking. • Preventative Maintenance: Plan, schedule, and automate maintenance to reduce downtime. • Work Order Management: Create, assign, and complete jobs with total visibility and control. • Reporting \& Analytics: Track performance, analyse trends, and export reports easily. Learn more at mex.com.au. > > Verdict: Rated **4.3/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 84 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TMA Systems - **Location**: Tulsa, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pricing is based on the functionality and modules your organisation requires. Please reach out for a quote and additional pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish - **Available Countries**: Australia, Canada, Fiji, France, Japan, New Zealand, Papua New Guinea, Samoa, Solomon Islands, Spain, Tonga, United Kingdom, United States, Vanuatu ## Features - API - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Planning - Asset Tracking - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Budgeting/Forecasting - Commercial Properties - Corrective and Preventive Actions (CAPA) - Cost Tracking - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export - Depreciation Management ## Integrations (4 total) - MYOB Business - ProCal - SAP Enterprise Asset Management - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HVAC Software](https://www.softwareadvice.co.uk/directory/1552/hvac/software) ## Related Categories - [HVAC Software](https://www.softwareadvice.co.uk/directory/1552/hvac/software) - [Fleet Maintenance Software](https://www.softwareadvice.co.uk/directory/1148/maintenance/software) - [Small Business Accounting Software](https://www.softwareadvice.co.uk/directory/506/small-business/software) - [Farm Accounting Software](https://www.softwareadvice.co.uk/directory/289/agriculture-software/software) - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) ## Alternatives 1. [Fracttal One](https://www.softwareadvice.co.uk/software/413016/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.softwareadvice.co.uk/software/116409/maintainx) — 4.8/5 (1035 reviews) 3. [Limble](https://www.softwareadvice.co.uk/software/34626/limblecmms) — 4.8/5 (753 reviews) 4. [eMaint CMMS](https://www.softwareadvice.co.uk/software/1926/emaint-x3) — 4.4/5 (393 reviews) 5. [Maintenance Connection](https://www.softwareadvice.co.uk/software/1781/maintenance-connection-facilities-management) — 4.4/5 (443 reviews) ## Reviews ### "MEX Maintenance Review" — 5.0/5 > **philip** | *13 March 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files, > > **Cons**: Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality > > MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time. ----- ### "Use of MEX in Aged Care Facility" — 5.0/5 > **Grace** | *8 April 2024* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: MEX enables to building a broad and robust Asset Register for all sites. It makes high number of routine maintenance jobs handle with ease, enables to send Work Orders that have customizable and editable fields. It builds data into various reports assisting with compliance, organizational requirements. Preventative maintenance scheduler details the schedule for a year. Contractor portal easily navigate WOs, helps to track WOs for contractors. Having MEX user guide and help videos are super helpful to navigate or trouble shooting. > > **Cons**: 1. MEX is not compatible with new outlook so unable to send WOs through new outlook. All MEX users employees have to revert back to old outlook version. 2. In MEX Ops, the Add request page does not have exit icon on the top left or right corner. The employees have to close the browser as there is no option. 3. In Contractor's portal, Contractors cannot see WOs that have been closed off. So, they ask for a report on closed jobs to double check on our end. They do have record of completed jobs but when it's closed off from our side, they can't view it. ----- ### "Mex user, spare parts and WO's mostly" — 3.0/5 > **Chris** | *8 April 2024* | Mechanical or Industrial Engineering | Recommendation rating: 3.0/10 > > **Pros**: relatively straight forward to use. THE BETTER the initial SET-UP the better the end product and usability. (for clarity, I'm supplying feedback on the Mex system of a company I contract too. They have 200+ employees) > > **Cons**: Would REALLY like to see ways of simply uploading from an excel spreadsheet for Work Orders. By this, I mean clear to see how the current Mex data base is setup i.e. First column (or field) is x, second field is Y etc. That way, I can arrange MY EXCEL spreadsheet correctly before uploading > > Our program was setup by an office junior, not an experienced user, therefore it's not setup right and it's too complicated for anyone to risk changing / correcting it. As such we use it the best we can, but don't tap into a tenth of the functions we should be using it for ----- ### "Whakapapa Ski Area" — 5.0/5 > **Debbie** | *8 April 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I like pretty much everything about Mex. I've been using it since 2014. Today there's no way I could manage the huge volume of work thats involved in executing the preventative and repair work that keeps our assets compliant and in good working condition. We can keep an eye on everything and are able to recognise when we need to replace an asset before current fails entirely. Your support team are awesome. > > **Cons**: I would like to be better educated about report writing or modifying reports. Its not something I do very often and always need support if I need something changed or modified. One suggestion I do have is when I'm working in the Work Order Listing, which is often, if I close a work order I lose my place because there is no highlighted (in blue) line of where I was last at like it does when you print a work order from the list. I understand that when you close a work order it disappears from the list but it would be helpful if a way could be found to perhaps highlight the work order line preceding the one that was just closed. > > Very good, it does everything I need it to. There features I dont use that I intend to learn about. My job is very busy so finding the time to spend upskilling myself is difficult. ----- ### "Very effective and easy CMMS" — 4.0/5 > **Max** | *26 March 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Very intuitive user interface. while some icons could be confusing (ex: Details/Search) it is very easy to find your marks and being autonomous in navigating. We appreciate the possibility to tune the interface, having access to control files that allow us to gain and of course the possibility to have a mobile access > > **Cons**: There is still improvement as the system has a "Logic" approach. You have to quite the page you are one to fetch an info somewhere else. It will be useful to be able to navigate through the top tabs without quitting/saving the work. Finally While there are plenty of very useful fields, it would have been interesting to included in the commisionning time a schedule to tune Front end/back End to facilitate report creation. > > Very positive. they provided a very good support for the training and the development of our infrastructure. They have a set of skilled people that are aware of the reality of what is an industrial site ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/84653/mex-maintenance?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/84653/mex-maintenance) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data