About EngageBay CRM









EngageBay CRM pricing
EngageBay CRM has a free version and does not offer a free trial. EngageBay CRM paid version starts at US$14.99/month.
Alternatives to EngageBay CRM
EngageBay CRM Reviews for UK Users
Feature rating

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
One of the best, complete and affordable crm and mail automation tool in the world
It's simply the easiest, complete and affordable email automation tool I ever used. That is why I suggested it to many of my customers.
Pros
It is simple, complete and easy to use. Also it is very affordable.
Cons
It's easy to make mistakes while setting email sequences
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
EngageBay - The only CRM you need
It is a quite good and satisfying CRM out of all the platforms out there!
Pros
It is really easy to use CRM! Would recommend this to any user.
Cons
I didn't like the UI of the platform initially, but it proved to be very efficient
Alternatives Considered
HubSpot Marketing HubReasons for Choosing EngageBay CRM
Due to the pricing of the other products vs ease and usability of engagebaySwitched From
Salesforce Sales CloudReasons for Switching to EngageBay CRM
Pricing, ease of usage, adaptability and the functionality- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Look elsewhere
We have had continual problems trying to be productive using this service. Nothing is straighforward and there are strange side effects and bugs. Online documtation is very poor, so you have to ask almost everything via support. Support chat is fast but low quality. Support tickets are better but they close them without resolving anything so you have to keep bugging them.
The most disappointing feature was automations, where they have only limited things that can trigger an automation and limited choices for what the automation can do. You can have multiple automations but there is no priority between them so you end up having to just have one very large one. Not designed or implemented well.
It is completely unacceptable that customer support tickets in the Support section are not reliably showing up in saved views.
Sounds good on paper but in practice it is not there. Look elsewhere.
Pros
Combines marketing automation, CRM, and ticketing system.
Cons
Nothing is straightforward, there are numerous bugs and poor design decisions, ticket views are unreliable (sometimes do not show all matches!).
Response from EngageBay
Hi Rob,
Sorry to know about your experience. The team is already working on adding the triggers and they should be live in a couple of days. We will let you know once the triggers are added.
Please reach out to our support to share any further feedback you may have and we would be more than happy to work on them.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Love Engage Bay
I love it. I have been using it since February 2024, having come over from Hubspot, and it's just much easier to use, doing all the same things, for about 1/4th the price. The customer support is awesome. Rarely can I not get help when I need it, and I always get what I need handled. They are a great team at Engage Bay, and I'm really happy I moved over to it.
Pros
Everything. It's just a super simple CRM to use and I love using it as do my 5 salesmen that work with me.
Cons
Not much at all. I rarely run into problems with it, actually.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
EngageBay: Simple, Affordable, and Effective
We’ve been using EngageBay for over 2 years now, and it’s been a game-changer for our business. It’s super easy to use, and having everything (CRM, email marketing, sales tools) in one place makes our work so much simpler.
The email campaigns are a breeze to set up, and we love how we can track everything in one dashboard. Their support team has always been helpful and quick to respond whenever we needed them.
Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution that actually works, we definitely recommend giving EngageBay a try
Pros
All-in-One Solution: Combines CRM, email marketing, sales, and support tools in one platform.
User-Friendly Interface: Easy to navigate, even for non-technical users.
Affordable Pricing: Offers great value compared to other CRM tools.
Email Marketing Made Easy: Simple drag-and-drop email builder with automation options.
Excellent Customer Support: Responsive and helpful support team.
Customizable Workflows: Create automated workflows to save time and boost productivity.
Detailed Analytics & Reporting: Track and measure campaign performance with ease.
Cons
Learning Curve for Advanced Features: Some advanced features require a bit of time to master.
Limited Customization for Reports: Customization of reports could be more flexible.
Mobile App Limitations: The mobile app could use more functionality.
Occasional Bugs/Glitches: Like any software, there are rare instances of small bugs.