4.0
Overall rating
Reviews

4.0
Overall rating
Reviews

About DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions. DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time. Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.
DrChrono Software - DrChrono claims eligibility status
DrChrono Software - DrChrono appointment details
DrChrono Software - DrChrono patient vitals
DrChrono Software - DrChrono medical form builder
DrChrono Software - DrChrono appointment scheduling
DrChrono video
DrChrono Software - DrChrono claims eligibility status - thumbnail
DrChrono Software - DrChrono appointment details - thumbnail
DrChrono Software - DrChrono patient vitals - thumbnail
DrChrono Software - DrChrono medical form builder - thumbnail
DrChrono Software - DrChrono appointment scheduling - thumbnail

DrChrono pricing

DrChrono does not have a free version but does offer a free trial. DrChrono paid version starts at US$250.00.

Starting Price:
US$250.00
Free Version:
No
Free trial:
Yes

Alternatives to DrChrono

DrChrono Reviews for UK Users

Feature rating

Value for Money
3.8
Functionality
3.9
Ease of Use
4.1
Customer Support
3.7
5 reviews of 479 View all reviews
Mike
Mike
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2018

Love the program. I had all my charts shredded--15 years worth.

chart elimination, eas of use, efficiency

Pros

Now I have all patient data in my small ipad. DrChrono is an efficient and easy program to use. NAd they have very good customer support. Just imagine eliminating all your paper charts!!

Cons

I have to pay for it. LOL. I have no negative comments to make about this great program.

Karolyn
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2019

DrChrono Software Review

Positive.

Pros

The ease of use, the numerous videos that provided tutorials, the excellent support and customer service provided by DrChrono's team.

Cons

Have yet to build in telemedicine portal, for example doxy.me, into their platform. That's the only missing piece.

Response from DrChrono

We are glad to hear that you enjoy our platform Karolyn!

Replied 24/01/2020
Laura
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 19/05/2021

TERRIBLE CUSTOMER SERVICE! DON'T DO IT!

We used them for several years, used to have great customer service and communication and it's pretty obvious they are going under and we were overpaying for years!

Pros

Customization of templates and scheduling calendar.

Cons

Many system crashes over the last year. We decided to switch to a different EHR system that was more user friendly, better online booking system and our account manager will NOT get back to us after WEEKS of sending emails and phone calls to get notes imported to new system and to cancel the account.

Alternatives Considered

ChiroTouch

Reasons for Choosing DrChrono

Interface was way more user friendly, more integrative, and the customer service is exceptional!

Switched From

Jane

Reasons for Switching to DrChrono

Customization of templates and could do notes from home (web-based)
Patricia
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2020

Customer Service and Ease of Use is Unmatched

The billing service is very good and efficient. They have made collections much easier

Pros

The ease of use of the program. It makes sense

Cons

There were no cons that I have experienced

Alternatives Considered

Tebra

Reasons for Choosing DrChrono

Their billing and customer service was very poor

Reasons for Switching to DrChrono

Liked their product secretions and services to make my life smoother and less
Tracy
Tracy
  • Industry: Management Consulting
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/05/2018

Easy to use program with great support

Pros

I love how very self explanatory Dr. Chrono is. I find it very easy to navigate from reporting to scheduling. The support staff is very responsive and attentive for any and all questions. Any time I needed assistance I received responses promptly. Every staff member that I spoke with always took the time to show me step by step instructions and were always available for follow up questions down the road.

Cons

The biggest problem that my clinic has run into with this software is that we have three different doctors in our practice that each have there own ways of taking payments, but because we only have one license for Dr. Chrono is hard to know which doctor the patient owes money too considering they see all three. We have worked around the problem, but it's very time consuming.
Also the reporting was very minimal but has gotten better through the years

Related categories