--- description: Review of OpenCRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OpenCRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [CRM for Small Businesses](/directory/489/small-business/software) > [OpenCRM](/software/8288/opencrm) # OpenCRM Canonical: https://www.softwareadvice.co.uk/software/8288/opencrm Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/8288/opencrm?page=2) > OpenCRM is a customer relationship management software designed to help businesses in the UK manage administrative operations related to helpdesk, sales, project, inventory, contact, and email marketing. It offers an auto emailing functionality, which lets sales teams pre-schedule emails according to preferences. Businesses can utilize OpenCRM to track statuses or time spent on tasks and report on the team's progress across projects. Managers can build custom job views. delegate tasks notify staff about to-dos and gain insights into activities on a calendar. Other features include SLA management, integrated customer portal, eSignature, quotation, invoicing, interaction tracking, event management and more. It provides a mobile application on Android and iOS devices, which lets field teams access and engage with customers even from remote locations. Pricing is available on per user subscriptions. > > Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 294 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenCRM - **Location**: North Yorkshire,, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: £39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The price is £39 per month (per user) No hidden features or modules\! No paywalls\! £39.00 per month gets you access to everything OpenCRM has to offer - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Activity Dashboard - Alerts/Notifications - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting ## Integrations (12 total) - ClicData - Dashly - Google Calendar - Jotform - Mailchimp - Microsoft 365 - Microsoft Outlook - Sage 50 Accounting - Stripo.email - Textlocal - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software) ## Related Categories - [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software) - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) - [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software) - [Contact Management Software](https://www.softwareadvice.co.uk/directory/434/contact-management/software) - [Lead Management Software](https://www.softwareadvice.co.uk/directory/1682/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Old school CRM system. Easy to use but can be over-complicated easily." — 4.0/5 > **Grey** | *5 June 2024* | Staffing & Recruiting | Recommendation rating: 5.0/10 > > **Pros**: Simple, easy to use for the most part but can be over-complicated easily. > > **Cons**: Reports are very difficult to navigate but once you have them configured they work well. ----- ### "CRM for IT Resellers" — 5.0/5 > **TIMOTHY** | *7 June 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It's customizable, has an intuitive interface and easy reporting > > **Cons**: nothing of note to mention here so I will leave the field blank > > Outstanding product with a great UI, great reporting and functionality. ----- ### "Open CRM Platform Review" — 3.0/5 > **Alex** | *4 June 2024* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: It is very customizable and that helps set it up based on user needs > > **Cons**: its is not great to navigate back on pages, and when creating accounts and trying to attach an account where you have multiple acccounts, when pressing back button you get an error and have to start again. > > Good experience overall, definitely can improve a bit on user interface hence why a score of 6 in terms of referring. would be an 8 with a more solid user friendly interface. ----- ### "Great CRM package for small businesses" — 4.0/5 > **Angie** | *5 June 2024* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: This was the first CRM system we have used and it was extremely easy to setup. The support from the team was phenomenal and we were guided and supported at every stage and also since then, support is available at the click of a button and any queries have been resolved straight away, the team are great. > > **Cons**: It is a basic CRM package and many additional features can only be used via add ons, saying that it is compatible with a lot of add ons and therefore can be easily modified to suit users needs. > > Extremely postitive from the initial sales enquiry, through to setting up and since then daily use. ----- ### "Fantastic Business Tool" — 5.0/5 > **Karen** | *11 June 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Flexibility and great user interface. Ability to create custom workflows. Customizable dashboard. > > **Cons**: Nothing comes to mind. There was a steep learning curve with the implimentation but we have been well supported. > > The team at OpenCRM are such a pleasure to work with. Our implementation came with a steep learning curve, but we have felt supported all the way. OpenCRM software has a great user interface and so much potential that we are just starting to tap into. Feeling excited about continuing to improve our efficiency over the coming months as OpenCRM becomes even more central to our business. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/8288/opencrm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/8288/opencrm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data