--- description: Review of VisionVPM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VisionVPM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [VisionVPM](/software/82422/visionvpm) # VisionVPM Canonical: https://www.softwareadvice.co.uk/software/82422/visionvpm Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/82422/visionvpm?page=2) > VisionVPM is a veterinary platform that helps businesses streamline client management, marketing and appointment scheduling operations. It enables healthcare professionals to consult patients through video conferencing functionality and capture and store patient details in a centralized repository. It offers a variety of features such as billing, performance tracking, an activity dashboard, automated reminders, communication management and more. The application allows employees to organize marketing campaigns and send promotional content to clients via text messages and emails. Additionally, VisionVPM lets administrators generate custom reports, track expenses and manage inventories via a unified platform. VisionVPM facilitates integration with numerous in-house applications such as eVetPractice, AVImark, RxWorks, ImproMed, RoboVet and more via APIs. Pricing is available on request and support is extended via phone, email and other online measures. > > Verdict: Rated **4.4/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 25 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Covetrus Software Services for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United States ## Features - API - Activity Dashboard - Appointment Scheduling - Billing & Invoicing - Client Management - Communication Management - Confirmations/Reminders - Imaging and X-rays - Inventory Management - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Telemedicine Software - Treatment Planning ## Integrations (6 total) - Covetrus Avimark - Covetrus Impromed - Covetrus Impromed Equine - Covetrus Pulse - RoboVet - RxWorks ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Veterinary Software](https://www.softwareadvice.co.uk/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.co.uk/software/356421/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.softwareadvice.co.uk/software/319655/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.co.uk/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.softwareadvice.co.uk/software/263143/shepherd) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.softwareadvice.co.uk/software/133723/ezyvet) — 4.6/5 (276 reviews) ## Reviews ### "Jenny Clinic Co-ordinator" — 4.0/5 > **Jenny** | *7 May 2024* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and ability to fix or change things if necessary. > > **Cons**: Unfortunately it is hard to know what we "don't know". Not sure how to make this better, training or a list of tips? > > Great, support is great, however sometimes we would like an answer right away rather than waiting for someone to contact us back the next day. ----- ### "Customer Service second to none" — 4.0/5 > **Cathy** | *1 September 2020* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: Vision, developed over such a long time, obviously contains the functionality needed to effectively manage a veterinary clinic, but it's the customer service that really makes the difference for me. The Vision support Team are always friendly, helpful and FAST. Nothing is too much trouble. It makes an enormous difference to know that there is someone on the end of the line who will respond immediately and actually solve your problem the first time, whenever needed. > > **Cons**: There's a few areas where fewer clicks would be useful and there is a lot to learn, so often this is a case of just knowing a better way .... Much of my reporting I do external to Vision, exporting data and then using different tools to present it. > > I've had no regrets with installing Vision from day 1 at the clinic. I use the full General Ledger capability which essentially saves me from having to buy an entire additional software package. The Team has been responsive to change requests and the customer service has been outstanding. When we had a server disaster I had round the clock help from Vision until we were back up and running. I can't fault their Team. ----- ### "Not to sure how to feel about this one." — 3.0/5 > **Roberto** | *28 February 2019* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: With all the recent buzz about all this acquisitions by Henry Schein is a bit hard to evaluate their products with an open mind. Software perse this is your typical PIMS system with more or less the same features like any other. > > **Cons**: I dont like where Shein is heading with their EULA these days seem like they are more keen in what they can use your data for than what their software can help you do with that data. I would be very weary of any Shein software from this point on in the future. ----- ### "WT\&C Vets Vision VPM Review" — 5.0/5 > **Shelley** | *6 May 2024* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: What we as a business like most about VisionVPM is its ease of use. We can have new staff join us \& within a couple of lessons of learning the system, they are having no issues or hassles navigating through the Vision system. > > **Cons**: What we like least as a business with VisionVPM is not having direct IT support \& majority of the time are having to leave messages for someone to contact us back. We are normally only calling when we have major IT/programme concerns \& too not have direct access to fix straight away can be a little frustrating. ----- ### "Great product" — 5.0/5 > **Miranda** | *8 May 2024* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: We have used VisionVPM for 16 years. Great product, easy to learn and has lots of additional feature options. Regular updates and they listen to user suggestions. > > **Cons**: Although the customer service staff are wonderful (highly recommend \[sensitive content hidden\]). It can take a bit to hear from them. I believe they may be a bit understaffed at the moment. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/82422/visionvpm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/82422/visionvpm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data