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description: Review of Cortex XDR Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Cortex XDR | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Cortex XDR

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> Cortex XDR (formerly Traps) is cloud-based and on-premise endpoint security solution, which assists security teams with threat detection and response management. Key features include malware protection, incident tracking, root cause analysis and records management. &#10;&#10;&#10;The platform uses artificial intelligence and machine learning technology to collect data on endpoints, network and cloud, providing visibility to teams within the organization. It analyzes attack techniques and behaviours, prevents the launch of malicious executable files and blocks malware, exploits and ransomware. Additionally, it helps network administrators determine root cause of various threats to optimize triage and incident response, adapting defenses in real-time.&#10;&#10;&#10;Cortex XDR integrates with various security applications such as WildFire, AlienVault USM, Cortex XDR and more. Its management service console enables administrators to review security events and analyze associated logs.&#10;&#10;&#10;Support is provided via phone, email and other online measures.
> 
> Verdict: Rated **4.4/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 18 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Palo Alto Networks
- **Location**: Santa Clara, US

## Commercial Context

- **Pricing Details**: Contact Palo Alto Networks for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, English, German, Italian, Japanese, Korean, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, North Korea, Singapore, South Korea, Spain, Taiwan, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Application Security
- Behavioural Analytics
- Data Security
- Device Management
- Encryption
- Endpoint Protection Software
- Firewalls
- Incident Management
- Monitoring
- Network Security Software
- Real-Time Monitoring
- Root Cause Analysis
- Threat Intelligence
- Threat Response
- Web Threat Management

## Integrations (2 total)

- Cortex XSOAR
- WildFire

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Computer Security Software](https://www.softwareadvice.co.uk/directory/4528/security/software)

## Related Categories

- [Computer Security Software](https://www.softwareadvice.co.uk/directory/4528/security/software)
- [Threat Intelligence Tools](https://www.softwareadvice.co.uk/directory/3995/threat-intelligence/software)
- [Endpoint Protection Software](https://www.softwareadvice.co.uk/directory/4777/endpoint-protection-software/software)
- [XDR Platforms (Extended Detection & Response)](https://www.softwareadvice.co.uk/directory/4754/xdr-software/software)

## Alternatives

1. [SentinelOne](https://www.softwareadvice.co.uk/software/363019/sentinelone) — 4.8/5 (109 reviews)
2. [Microsoft Defender XDR](https://www.softwareadvice.co.uk/software/417885/microsoft-365-defender) — 4.5/5 (61 reviews)
3. [ManageEngine Endpoint Central](https://www.softwareadvice.co.uk/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews)
4. [CrowdStrike](https://www.softwareadvice.co.uk/software/135499/crowdstrike) — 4.7/5 (55 reviews)
5. [Intercept X Endpoint](https://www.softwareadvice.co.uk/software/159223/sophos-endpoint-antivirus) — 4.5/5 (220 reviews)

## Reviews

### "XDR for endpoint security is a game changer." — 5.0/5

> **Verified Reviewer** | *7 January 2025* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: I am an administrator off this tool and it is a powerful tool with good capabilities. Seamless integration with other sensors, log ingestion and log stitching gives a brief story of an incident. It has remediation suggestions based on AI. XDR analytics and Behavioral detection feels promising to foil up ZERO day attack. We can also configure Co-relation rules. XQL provided by palo alto can be used to query the whole dataset and covers data that are not covered in UI.
> 
> **Cons**: Costing is on heavy side, each feature has add-on license cost. UI takes time to understand. Policy structure is a bit rigid.
> 
> It has brought a security posture enhancement. Important audit related demands were fulfilled by querying on XDR dataset. It is accurate with work/policy assigned.

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### "A double defense for threat: Cortex XDR" — 5.0/5

> **Jai** | *21 November 2024* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Cortex XDR is an extended version of XDR. The best thing in Cortex XDr is it has integrated threat detection which help in combining the endpoint, network, and even cloud data. It allow the comprehensive visibility and also provide the threat detection across the environment. It comes with automated response capabilities which make easier for security team to responds to threats quickly and efficiency. It has customizations dashboard as per the need of organizations and user. The best thing is it can be integrated with other security solutions like SIEM, SOAR.&#10;The best thing is support of Cortex, they provide the imidate reponse on High ticket and for medium they take 1-2 hr.
> 
> **Cons**: We face some challenges while configuring it, but with a proper security team we can achieve it. Its hard for the non technical guy or fresher to use it but with a proper training they can achieve it. Sometimes we face issues like false positive alerts, which can be decrease by proper investigation of incidents by security teams. It has limited integrations with third party tools.&#10;Sometimes it block the external devices even adding in excepptional but it can be solved by support team.
> 
> Cortex Xdr is a comprehensive security solutions which help in improving the security posture of the organizations. It comes with advanced threat detection which help security team to focus on high priority incidents rather than wasting time on low severity incidents. Its friendly interface and customizable dashboard provides the clear visualization of incidents and easy to recognize the incidents. It can be integrated with soar as well as siem which allow security team to investigate. It has automated response which help in taking the action on incidents before the attack happen.

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### "Difficult to get setup" — 3.0/5

> **Davesh** | *24 April 2019* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: Quick intrusion/threat detection, silent background running
> 
> **Cons**: Extremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install. In addition, the software does not have a great UI, it appears very serious and unnecessarily serious when detecting small threats

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### "Cortext XDR - Great Endpoint Protection and so much more." — 5.0/5

> **Shawn** | *2 October 2023* | Primary/Secondary Education | Recommendation rating: 10.0/10
> 
> **Pros**: Cortex made our network more secure.  When we swapped from our previous anti-virus platform to Cortex XDR we started seeing things that had slipped past our old AV platform and was causing issues in our network.  Cortex made it easy to locate and clean these machines and if needed it made it easy to isolate them until they were cleaned and approved to be put back on our network.
> 
> **Cons**: The biggest con for our team, being part of a public school system, is the cost.  The cost of this platform compared to traditional anti-virus/endpoint protection platforms such as Avast, Symantec, etc. is very significant and we had to get a trial of this setup and running as a proof of concept to justify the cost difference to our board and county commission in order to get the money to purchase this product but it has definatley been worth it.

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### "Cortex XDR Review" — 4.0/5

> **Jerome** | *19 October 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Our team is responsible for the deployment of Cortex into our Mac and PC environment. The agent was very easy to distribute utilizing our Deployment Software tool. The dashboards provide an excellent view into what is active and reporting back to the tool. We haven't had any major whitelist issues between the tool and endpoints.
> 
> **Cons**: I would like to see the scan on demand option as an easy one-click process for end users so they can be pro-active.
> 
> Cortex is a solid product. We haven't had any major complaints from the user community. We haven't had to unblock any major products that were perceived as spam at this point. Many other products tended to block updates to products due to the executable file not being recognized by their database. We haven' had that issue with Cortex.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/82155/traps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/security/traps-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/82155/traps> |
| en-GB | <https://www.softwareadvice.co.uk/software/82155/traps> |
| en-IE | <https://www.softwareadvice.ie/software/82155/traps> |
| en-NZ | <https://www.softwareadvice.co.nz/software/82155/traps> |

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