SimplePractice

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About SimplePractice

SimplePractice is an EHR and all-in-one practice management solution that helps health and wellness providers access everything needed from appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. The platform offers a user-friendly interface that allows practitioners to access all the essential tools in one centralized location. From scheduling and documentation to customizable templates and billing, SimplePractice covers every aspect of practice management for mental health professionals, speech-language pathologists, chiropractors, social workers, and more. One of the key features of SimplePractice is its scheduling functionality, which enables practitioners to maintain control over calendars and appointments. The platform allows practitioners to set up online appointment requests, accept or decline appointments, and send automated reminders to clients. With features, such as telehealth integration, practitioners can conduct video appointments, offering clients a convenient and flexible way to access care. Group appointment scheduling is also made easy with the ability to schedule, send reminders, document, and bill group sessions with multiple clients, catering to the needs of larger practices. Documentation is a crucial aspect of any healthcare practice, and SimplePractice simplifies this process by offering customizable templates for progress notes, assessments, intake forms, and more. Practitioners can choose from a library of templates or create their own personalized templates to streamline their documentation workflow. The platform also features ePrescribe functionality, allowing practitioners to check medication histories, prescribe medications, and order refills directly from the platform, enhancing efficiency and accuracy in patient care. Billing is another essential aspect of practice management, and SimplePractice provides tools to streamline the payment process for practitioners. Secure online billing and payment options allow practitioners to store credit cards securely, automate client payments with features such as AutoPay, and manage insurance claims with ease. The platform offers a client portal that gives clients 24/7 access to documents, billing information, and appointments, improving communication and transparency in care delivery.
SimplePractice Software - SimplePractice calendar
SimplePractice Software - SimplePractice schedule
SimplePractice Software - SimplePractice notes
SimplePractice Software - SimplePractice client information
SimplePractice video
SimplePractice Software - SimplePractice calendar - thumbnail
SimplePractice Software - SimplePractice schedule - thumbnail
SimplePractice Software - SimplePractice notes - thumbnail
SimplePractice Software - SimplePractice client information - thumbnail

SimplePractice pricing

SimplePractice does not have a free version but does offer a free trial. SimplePractice paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Free Version:
No
Free trial:
Yes

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SimplePractice Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.4
Customer Support
4.4
5 reviews of 2,779 View all reviews
Dona
Dona
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/01/2025

I LOVE SimplePractice!

My overall experience with SimplePractice was AMAZING!!!!!

Pros

I love how easy it is to use and how user friendly it is.

Cons

The cost prohibited me from continuing to use the platform.

Kristin
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

A modern secure practice system.

It was pretty easy to set up and I'm still continuing to find extra features they offer. I like that they take cyber security seriously. I'm not sure why there are negative reviews about customer service as they have been quick to get back to me.

Pros

The calendar is great, easy to use and you can see the times client's are scheduled. You can set up notifications to be alerted about appointment times. The customer service has been helpful and they are quick to get back to me. They offer a lot of great features.

Cons

I would prefer more customizability with the invoices and Superbills.

Alternatives Considered

TherapyNotes, LLC and TherapyAppointment

Reasons for Choosing SimplePractice

Psyquel's customer service became an issue in 2024 after it was bought out. The system is outdated. They haven't made any real changes since I started with them over ten years ago. I worried about their security. It's quite basic and doesn't offer many features.

Switched From

Psyquel

Reasons for Switching to SimplePractice

I liked Simple Practice's calendar better, they offered a lot of features, and it was easy to use and set up.
Erica
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 15/01/2025

A great system for practice management - but not for MY group practice.

In the beginning we were excited about the prospect of moving to this system, but ultimately, it did not meet our needs and did not offer the flexibility to adapt the features to accommodate. I believe it would be a great option for an individual in private practice, but did not work for us as a larger group practice.

Pros

We moved from a system that was very antiquated and simple to this platform and so the features that it offered were new and exciting. We were able to manage electronic documents digitally which we had never done before, run reports, manage schedules all in one place, and claims and billing were all in one place.

Cons

Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs. We had many issues with reports processing correctly, were losing information, and there were inefficiencies in the way that claims and payments processed and posted.

TIFFANY
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

1
Reviewed on 21/12/2024

It was great when it was great, I guess!

I have had Simple Practice for over 3 years. At first things were lovely, little connection and tech issues and the it was a very reliable system to use. Once SP increased there prices, the quality of the telehealth functions severely decreased. Even my clients make jokes about how unreliable the telehealth features are. I am almost embarrassed to continue using the software. Effective 1/1/2025, I will be leaving SP and going to Carepatron. I am excited about this change as the prices are great (more than $60 less per month) with more features, including AI integration. They also have the option to use ZOOM which is synced with their platform. I am excited about the change and simply can no longer support Simple Practice. It was great when it was great, I guess!

Pros

Calendar sync, scheduling, user friendly, payment options, Stripe integration, client portal, templates available.

Cons

Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system issues at least 4 to 6 times per week.

Alternatives Considered

Carepatron, TherapyNotes, LLC and TheraNest

Reasons for Switching to SimplePractice

It was highly recommended at the time by colleagues.
Allison
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/01/2025

User Friendly

Overall it’s my favorite ehr platform because it’s so easy to navigate.

Pros

User friendly, the templates are helpful and easy to use, telehealth feature, and I like how the goals from the treatment plan show next to the progress notes.

Cons

I can’t think of anything I dislike. Sometimes the connection on telehealth sessions is poor, but that is likely not a SimplePractice issue.

Alternatives Considered

TherapyNotes, LLC

Reasons for Switching to SimplePractice

Simple Practice was more user friendly and easy to navigate.

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