--- description: Review of Fullbay Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fullbay | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Aviation Maintenance Software](/directory/412/aviation-maintenance/software) > [Fullbay](/software/81882/fullbay-maintenance) # Fullbay Canonical: https://www.softwareadvice.co.uk/software/81882/fullbay-maintenance Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/81882/fullbay-maintenance?page=2) > Fullbay is a cloud-based shop management solution designed for heavy-duty commercial repair shops. The app allows shop owners, technicians, managers and customers to stay involved throughout the repair process. Fullbay tracks a vehicle’s maintenance history and allows customers to submit repair or maintenance requests, view a vehicle’s progress and approve work and settle invoice payments through a branded portal. Owners can see how efficient each technician is and create real-time reports to see how the shop is performing. Fullbay integrates with QuickBooks Online for thorough recordkeeping. The app is Android and iOS compatible, and runs on tablets, phones, and internet browsers. Fullbay's customer communication tools enable two-way texting to update clients on repair progress. > > Verdict: Rated **4.7/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 98 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fullbay - **Location**: Phoenix, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$188.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Asset Tracking - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Calendar Management - Communication Management - Components Tracking - Contact Database - Cost Tracking - Customer Database - Customer History - Customisable Forms ## Integrations (1 total) - QuickBooks Online ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Aviation Maintenance Software](https://www.softwareadvice.co.uk/directory/412/aviation-maintenance/software) ## Related Categories - [Aviation Maintenance Software](https://www.softwareadvice.co.uk/directory/412/aviation-maintenance/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) - [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software) - [Car Repair Software](https://www.softwareadvice.co.uk/directory/4261/auto-repair/software) - [Equipment Maintenance Software](https://www.softwareadvice.co.uk/directory/405/equipment-maintenance/software) ## Alternatives 1. [MaintainX](https://www.softwareadvice.co.uk/software/116409/maintainx) — 4.8/5 (1060 reviews) 2. [Fracttal One](https://www.softwareadvice.co.uk/software/413016/fracttal) — 4.6/5 (1785 reviews) 3. [Motive](https://www.softwareadvice.co.uk/software/51721/motive) — 4.5/5 (1688 reviews) 4. [Limble](https://www.softwareadvice.co.uk/software/34626/limblecmms) — 4.8/5 (757 reviews) 5. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1475 reviews) ## Reviews ### "Fullbay was solution we needed" — 5.0/5 > **Glen** | *24 February 2021* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Fullbay has many great features and has continued to improve and evolve since we adopted it in 2016. I think the best features are its relative ease of use, and the available tutorials. I also particularly like the inventory module. This is one area that I think we struggled with previously, and although the software does not solve all of our problems, it gives us the tools and framework to truly streamline our parts processes. Also, we are seeing more and more of our customer's making use of the portal. I think this feature holds a lot of promise for the future. > > **Cons**: I really do not personally have any major complaints about Fullbay. We've experienced a few glitches with the interface with our accounting software, but these issues are usually quickly resolved. I suppose one personal issue is the speed with which the product as evolved has more or less left me behind. The level at which I use Fullbay does not take me into the day to day tasks as it once did. As the result I have to play catchup at times. But again, there are always excellent tutorials that usually get me to where I need to be. > > Fullbay truly transformed our business. The manner in which we managed shop operations was very haphazard and "seat of the pants" before we adopted Fullbay. Fullbay provided us with a roadmap to streamlining much of our processes. It's not a magic bullet, and it only works if you use it as intended. I personally believe that we could improve in a number of areas of our Fullbay usage if we had the time to stop and really focus on it. Overall, I am very pleased with Fullbay and believe it was a great choice for us. ----- ### "My teams experience" — 5.0/5 > **Taylor** | *31 October 2025* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: My team really enjoys the inventory management system as well as the individual action items. It helps us to keep us organized > > **Cons**: It was a bit difficult to get set up and intergrated with our employees just because of it being so new to our company. We attened the diesel connect conference this past May and that did help to get us more involved. > > It has been a thorough process. We use the help line alot and it is very handy to have. The on boarding process was as easy as it could be and i really enjoyed being able to have a one on one expreience while traning. ----- ### "Game Changer" — 5.0/5 > **Troy** | *30 July 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, portability, and professional appearance towards customers. So easy to train new users and I can work from anywhere I need to. Our customers love the way their invoices look and their access to their portal 24/7. > > **Cons**: I really have nothing that I do not like about Fullbay. We often perceive problems, but those are sorted out quickly by our support team. There are very frequent updates and changes that continually improve and polish the software. > > From the very first day Fullbay was very much interested in our success as a business and with the use of their software. Fullbay has always been extremely professional and prompt with our questions or needs. This partnership with them has helped push us to ever higher levels of service and excellence. I strongly believe we owe a lot of our growth to Fullbay. It frees us up to manage and service our fleet customers. From start to finish we are better, faster, and more accurate than we were before Fullbay. ----- ### "Poor communication and Service" — 1.0/5 > **Joshua** | *12 February 2025* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Great product and works well for the most part > > **Cons**: the ability for them to help you out. they are stuck by company policies and do not bend or even attempt to help their customers. > > This is a fully honest review, I will also explain my short comings also. I signed up for FullBay, got started, went through integrations, which was really awesome and everyone was super helpful, I had some promos on my trial subscription, which they tell you about and let you know you need to cancel them before the trial is up. the thing they neglect to tell you is when your trail is up unless you ask them, and they do not send out any reminders either. I went past my date and got a charge for well over $600, I am a single person managed small business and do not have that type of capital to throw away for a program that I don't use. I emailed immediately and tried to resolve the issue, they were able to cancel the subscription, but denied any refund, even though I hadn't used the service. I like their system, and I like how it works for the most part. But I will not be recommending this to anyone due to their inability to understand and work with people due to their own company policy. ----- ### "Fleet Adminsitrator" — 4.0/5 > **Alyssa** | *11 December 2024* | Construction | Recommendation rating: 4.0/10 > > **Pros**: Everything was available, including parts and VIN look up > > **Cons**: It is not equipped for fleet. It is very Customer/shop based ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/81882/fullbay-maintenance?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/81882/fullbay-maintenance) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data