--- description: Review of CallHippo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CallHippo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [CallHippo](/software/80310/callhippo) # CallHippo Canonical: https://www.softwareadvice.co.uk/software/80310/callhippo Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.co.uk/software/80310/callhippo?page=2) > CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more. Key features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. > > Verdict: Rated **4.4/5** by 687 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 687 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallHippo - **Location**: WALNUT, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic plan: $0 per user per month Starter plan: $25 per user per month Professional plan: $39 per user per month Ultimate plan: $55 per user per month Enterprise plan: Contact Sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China and 69 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Routing - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking Metrics - Call Transfer ## Integrations (21 total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software) ## Related Categories - [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software) - [Automatic Call Distribution Systems Software](https://www.softwareadvice.co.uk/directory/1694/auto-call-distribution/software) - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) - [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software) - [SIP Trunking Providers Software](https://www.softwareadvice.co.uk/directory/425/sip-trunking/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (881 reviews) 2. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 3. [VoIP.ms](https://www.softwareadvice.co.uk/software/185743/voipms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.softwareadvice.co.uk/software/173497/officeuk) — 4.2/5 (1205 reviews) 5. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) ## Reviews ### "Best Customer Support - Minor Integration Issues" — 5.0/5 > **Mohammad Ishaque** | *3 November 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Excellent customer support and easy CRM integration. Very responsive team and reliable call quality. > > **Cons**: The ability to use normal Gmail has been removed which i don't like ,Gmail integration was removed and occasional call quality issues during peak hours. > > Great support team, solid features, minor technical glitches but overall very satisfied with service. ----- ### "love using the call hippo" — 5.0/5 > **Verified Reviewer** | *28 July 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: good connectivity and easy to use Satisfactory experience till now, no call connectivity issues observed, improved connectivity due to valid display numbers. ... > > **Cons**: CallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool.nothing much to dislike > > atisfactory experience till now, no call connectivity issues observed, improved connectivity due to validCallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool.nothing much to dislike display numbers. ... ----- ### "Call Hippo is very easy to use" — 4.0/5 > **Dhiraj** | *27 June 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: - User friendly UI - customer service- call tracking- voice recording > > **Cons**: - adding multiple users- call forwarding- eco in voice > > \- Great experience with them, have been using this for many years now. will continue using it. Make sure to keep developing the services as per customer. ----- ### "Professional and Empathetic Support Experience" — 5.0/5 > **Viplab** | *23 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I was impressed by how professionally and patiently my request was handled. Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier > > **Cons**: Our refund request was not in our favour entirely. We were expecting that we get at least 90% of the amount but we are getting only 75%. > > Overall experience of interacting with the CallHippo support team regarding a refund request was great. I was impressed by how professionally and patiently the matter was handled. \[sensitive content hidden\] and the team were responsive, empathetic, and kept me updated at every step. Kudos to \[sensitive content hidden\] and the team for their courteous and prompt support, keep up the great work\! ----- ### "The best VOIP company I've tried" — 5.0/5 > **Vanessa** | *16 March 2025* | International Affairs | Recommendation rating: 10.0/10 > > **Pros**: This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-) > > **Cons**: A little pushy about leaving reviews, but I get it. ----- Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.co.uk/software/80310/callhippo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/80310/callhippo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data