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TrackSmart Attendance
4.3
Overall rating
Reviews
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About TrackSmart Attendance
TrackSmart is a cloud-based time and attendance management solution for small and mid-size businesses. It can be used in industries such as healthcare, restaurant, retail, office and warehouse.
TrackSmart Attendance helps users track employee time off requests, such as vacations and sick days. The solution enables managers to view timesheets as well as run detailed reports and maintain employee records. With TrackSmart TimeClock, the employees can clock in and out. It also allows managers to approve time-off requests. The system prevents employees from clocking in early and it manages payroll as well.
TrackSmart Scheduling helps managers plan work shifts and let employees see their schedules from any smart device 24/7. It also allows employees to communicate with each other and swap shifts from within the system.
TrackSmart uses SSL encryption as well as permission-based access to ensure the protection of employee information.
TrackSmart Attendance pricing
TrackSmart Attendance does not have a free version but does offer a free trial. TrackSmart Attendance paid version starts at US$41.95/month.
Starting Price:
US$41.95/month
Free Version:
No
Free trial:
Yes
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TrackSmart Attendance Reviews for UK Users
Feature rating
5 reviews of 180
View all reviews
parul
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 10/12/2018
Keeping tack of employees not that easy
Pros
Now when i got responsibility as a shift in-charge, it was very difficult to keep track of every employee as this is not a school. This software has reduced my headache a lot.
Employee can download the app in their phones and complete attendance anywhere and request offs as well.
It can send alerts in email form. You can see the over time shift availability and swap with other employees also.
It has a demo mode so that new person can learn the functions.
Cons
We cannot see that how many leaves are left in you account.
You can get email alerts but not in text message form. It is easier for employees but its administrator part is little complicated.
Andy
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
4
Reviewed on 08/08/2021
Not for everyone
It is a program that has many functionality to organize, track and report tasks, as well as being able to keep a complete agenda. But there are applications that have similar tasks (although perhaps they are less complete) that are free.
Pros
As a great point in favor, we can mention its ease of use, it is very intuitive. It allows you to keep track and order of tasks and organize yourself quickly. From a management role of a small group of employees makes it dynamic and useful.
Cons
In slightly larger teams I do not know if it is very useful, since we depend on the information provided and it is not always possible to contrast it with what has been reliably done. This control vanishes when the employees are many. For this same reason, I do not believe that the metrics are so reliable in that type of situation.
Richard
-
Review Source
1
Reviewed on 21/08/2015
TrackSmart Stinks
TrackSmart has the worst customer service I have ever experienced. It is very difficult to contact a person who can provide assistance. They do not respond to their emails either. When I finally talked to a person they told me " that the department I needed to talk to was busy and the phones automatically rolled over to their department and they would not be able to help me. They went further and took information and told me I was a priority and would be contacted that day, which never happened.
I paid for a yearly subscription and 7 months later the account locked up and asked for a payment. Because of their lack of support I had to make a monthly payment so that my employees could access the schedule.
TrackSmart use to be Hello Scheduling and they did provide great support. Since it was taken over by TrackSmart it stinks!!
Verified Reviewer
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 19/01/2018
Does a great job of streamlining time sheets/calendar/time-off requests.
Pros
For a long time, this process was all done on paper in our office. Tracksmart was a game changer for us, allowing us to streamline how we manage time sheets, time off requests, and seeing a up-to-date calendar of who's out of the office.
Cons
I really wish there was a way to get an email notification for when a Time Sheet has been submitted. Also, wish there was a good mobile app to be able to manage entries and requests.
Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 07/04/2019
Great product!
Pros
I loved how easy it was to track time and attendance. If something needed to be corrected it was an easy process. There was no guess work. I love it. Oh, and the time that i needed customer service, they were friendly, quick, and so efficient!
Cons
I honestly do not have any cons that I would be able to list. this is an excellent software program!
