---
description: Review of SmartRoute AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartRoute AI | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [SmartRoute AI](/software/775442/SmartRoute-AI)

# SmartRoute AI

Canonical: https://www.softwareadvice.co.uk/software/775442/SmartRoute-AI

> SmartRoute AI is an email routing and chatbot automation platform that helps businesses of all sizes manage incoming customer communications. It suits teams across industries such as retail, support, and professional services. SmartRoute AI is deployed via the cloud, so no installation is required. Core features include automated email triage, which sorts and assigns incoming messages to the right team members, and a built-in chatbot that handles common customer questions around the clock without agent involvement. Conversation history and reporting tools give managers visibility into response times and team workload. Users can set custom routing rules based on keywords, sender type, or topic. Support is available through email, live chat, and a self-serve knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Smartroute AI

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Italian
- **Available Countries**: Italy

## Features

- Inbox Management
- Multiple User Accounts
- Response Management

## Support Options

- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Email Management Software](https://www.softwareadvice.co.uk/directory/3433/email-tracking/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/775442/SmartRoute-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/775442-SmartRoute-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/775442/SmartRoute-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/775442/SmartRoute-AI> |
| en-IE | <https://www.softwareadvice.ie/software/775442/SmartRoute-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/775442/SmartRoute-AI> |

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