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description: Review of Inboxful Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Inboxful | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Inboxful](/software/774212/Inboxful)

# Inboxful

Canonical: https://www.softwareadvice.co.uk/software/774212/Inboxful

> Inboxful is built for customer service teams that need to follow a customer across social messages, service requests and callbacks without losing context. Agents work from one Arabic or English browser workspace for connected WhatsApp, Facebook Messenger and Instagram channels. Each conversation has one responsible agent, while managers can review workload, response activity and customer history. A service request can be routed to the responsible department and tracked through its decision. Professional includes queues, workflows, a knowledge base, quality reviews, surveys and AI-generated drafts that a person reviews before sending. Contact Center adds a Grandstream UCM hotline connector, installed after a site survey and acceptance calls; the in-app phone requires trial calls at each site. Inboxful offers online training, manuals and business-day support according to the selected subscription. Channel activation depends on the customer’s accounts, platform permissions and connection testing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Bokha

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Inboxful is a subscription per workspace, with included users and connected accounts. International list prices outside Egypt are Team USD 100/month, Professional USD 200/month and Contact Center USD 300/month. One-time setup fees are USD 400, USD 800 and USD 1,200 respectively. Egypt has separate local pricing by quotation. There is no free version or free trial; a guided demo is available.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, United States

## Features

- Call Center Features
- Case Management
- Contact Management
- Customer Database
- Customer Support
- Interaction Tracking
- Knowledge Base
- Multi-Channel Communication
- Reporting/Analytics
- Role-Based Permissions
- Workflow Management

## Integrations (3 total)

- Facebook
- Instagram
- WhatsApp Business Platform

## Support Options

- Email/Help Desk

## Category

- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/774212/Inboxful)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/774212-Inboxful/> |
| en-AU | <https://www.softwareadvice.com.au/software/774212/Inboxful> |
| en-GB | <https://www.softwareadvice.co.uk/software/774212/Inboxful> |
| en-IE | <https://www.softwareadvice.ie/software/774212/Inboxful> |
| en-NZ | <https://www.softwareadvice.co.nz/software/774212/Inboxful> |

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