---
description: Review of LiveDesk CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveDesk CRM | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [LiveDesk CRM](/software/774200/LiveDesk-CRM)

# LiveDesk CRM

Canonical: https://www.softwareadvice.co.uk/software/774200/LiveDesk-CRM

> LiveDesk is entertainment agency management software for businesses that book performers for weddings, corporate functions, private parties and public events. It replaces the mix of spreadsheets, email threads, calendar apps and invoicing tools that many agencies rely on with a single cloud-based system.

How it works: A client fills in a booking form on your website, and the enquiry appears in LiveDesk as a lead with all the event details attached. Your team moves it through a sales pipeline, sends a quote, and converts it into a confirmed booking once the client accepts. You then assign a performer, issue an invoice, collect payment online, and record what the performer is owed, all from the same record.

Built for managing talent: LiveDesk treats performers as a core part of the system rather than an afterthought. Each act has a detailed record covering rates, availability notes, travel radius, technical requirements and past bookings. Agencies can share performer profiles with clients, display filtered performer lists on their website, and recruit new acts through an online application form.

Automation that saves time: Message templates, scheduled emails and SMS, booking reminders and daily task lists reduce manual admin. Follow-ups go out on time even on your busiest days, and both clients and performers receive the information they need before every event.

Marketing and insight: Run email and SMS campaigns to client segments based on tags such as event type or location, and use built-in reports to see enquiry volumes, bookings and revenue.

Who it suits: LiveDesk works for solo agents and growing teams alike, with user roles and permissions for multi-person agencies. It’s used by agencies that book DJs, live bands, magicians, wedding singers, children’s entertainers, corporate acts and promotional staff.

LiveDesk runs in the browser, with nothing to install. A 30-day free trial is available, and no credit card is required.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Fyrestone Business Solutions

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: LiveDesk offers three plans designed to match where your entertainment agency is today — and grow with you as you scale. The Forever Free plan gives solo operators access to core tools at no cost, with no time limit and no credit card required. It covers contacts, invoicing, bookings, and performer payment management — everything you need to run a one-person agency from day one.

The Standard plan at $89.95 per month unlocks lead management, no-code booking and application forms, daily tasks, business reports, and tag segmentation — the tools that make the difference when you move beyond ad hoc admin and start operating as a structured agency. A 30-day free trial lets you explore every Standard feature before committing to a single payment.

The Premium plan at $139.95 per month is built for agencies with a team — up to five users — and adds sales flow automation, a Kanban pipeline board, scheduled messaging, email and SMS marketing, website performer profiles and lists, Quotes management, and 40GB of file storage. If you are looking for entertainment agency management software that handles your entire operation in one place, Premium is where all of the advanced capability lives.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- CRM
- Calendar Management
- Channel Management
- Commission Management
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Contract Management
- Customer Segmentation
- Customer Support
- Customer Support Portal
- Customizable Fields
- Customization
- Data Import & Export Tools
- Data Import/Export
- Data Security

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/774200/LiveDesk-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/774200-LiveDesk-CRM/> |
| en-AU | <https://www.softwareadvice.com.au/software/774200/LiveDesk-CRM> |
| en-GB | <https://www.softwareadvice.co.uk/software/774200/LiveDesk-CRM> |
| en-IE | <https://www.softwareadvice.ie/software/774200/LiveDesk-CRM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/774200/LiveDesk-CRM> |

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