---
description: Review of HelpBird Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HelpBird | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [HelpBird](/software/773720/HelpBird)

# HelpBird

Canonical: https://www.softwareadvice.co.uk/software/773720/HelpBird

> HelpBird is a live chat and shared inbox solution built for small to mid-sized businesses, ecommerce stores, and lean support teams. The software is cloud-based, so no installation is required. Core features include live chat, a shared team inbox, canned responses, and basic visitor tracking. HelpBird helps support teams manage customer conversations from one place, reducing the chance of missed messages or duplicate replies. Canned responses let agents reply to common questions quickly, while the shared inbox keeps all team members aligned on open tickets. Ecommerce businesses can use HelpBird to handle order inquiries and post-purchase support without switching between tools. Support for users is available via email and a self-serve knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: DevCloud
- **Location**: Newark, US
- **Founded**: 2015

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Feedback Management
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/773720/HelpBird)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/773720-HelpBird/> |
| en-AU | <https://www.softwareadvice.com.au/software/773720/HelpBird> |
| en-GB | <https://www.softwareadvice.co.uk/software/773720/HelpBird> |
| en-IE | <https://www.softwareadvice.ie/software/773720/HelpBird> |
| en-NZ | <https://www.softwareadvice.co.nz/software/773720/HelpBird> |

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