About Odoo
Odoo pricing
Odoo has a free version and offers a free trial.
Alternatives to Odoo
Odoo Reviews for UK Users
Feature rating
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Complete set of business management software
Odoo has helped us to automate our business process securely while leveraging more revenue.
Pros
The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.
Cons
The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.
Reasons for Choosing Odoo
Odoo can be implemented on-premise making it more reliable and secure.Switched From
NetSuiteReasons for Switching to Odoo
Odoo is open source and can be hosted on-premise making it best for growing business.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Buckle your seatbelt, it's going to be a bumpy ride!
The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Pros
Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.
The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.
The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
Cons
The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
Alternatives Considered
StatiiReasons for Switching to Odoo
It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Terrible company
As soon as I paid them, they demanded that I pay them double or else I'll delete everything that I did. Then they refused to refund what I already paid and I had to go to my credit card company to get my money back. What a disgusting company!
Pros
The software works fine so long as you don't have to ever contact anyone from the company
Cons
The customer service is horrendously terrible! I am absolutely disgusted and can't believe this place is still in business!
Alternatives Considered
Salesforce Sales Cloud
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Odoo is a great ERP and operations optimization tool
We don't have a clue about the engineering behind the systems' backend python code, nor do we have any experience with those systems.
Pros
Odoo's enterprise resource planning (ERP), point-of-sale (POS), human resources (HR), attendance (attendance), websites (websites Time and attendance can be easily tracked with this program, and its user interface makes it simple to set up and use.
Cons
The POS software is user-friendly and flexible, but the hardware itself needs some TLC; perhaps the support team can assist with that.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Do Not Purchase Directly From Odoo
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
Pros
The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.
Cons
Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.
