4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About A1 Tracker

A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates, certificates of insurance, and more. The platform enables users to track contracts of any type, including NDA, buy-side (vendor agreements), and sell-side contracts (sales agreements). Additionally, contract dashboards & forms allow users to run analytical reports, batch update renewals, import & export data, and prioritize activity. The portal gives limited access for users to submit updates or documents. Both on-site and cloud-hosted options available with SSL, VPN, & data encryption security features. A1 Tracker can integrate with CRM, manufacturing, and ERP software. Pricing is available on request. Professional training is provided. Support is available via email, phone, and online help.
A1 Tracker Software - A1 Tracker Enterprise Claims and Incident Management analytics compare total claim costs to claim reserves by Root Cause. Root Cause indicates why the incident occurred. This analytic gives insights how Root Causes impact company financials and forecasts.
A1 Tracker Software - A1 Tracker Enterprise Claims and Incident Management analytics compare total claim costs to claim reserves by Root Cause. Root Cause indicates why the incident occurred. This analytic gives insights how Root Causes impact company financials and forecasts.
A1 Tracker Software - A1 Tracker Enterprise Claims Damage Analytics - Discover what damages happen the most frequently across your claim volume. What assets are damaged, and what caused those damages, and resulting costs. These analytics help understand how to reduce damages.
A1 Tracker Software - A1 Tracker Enterprise Risk Management Software ERM Heat Map. These analytics show how many risks are in each risk quadrant, allowing risk management teams to collaborate and prioritize what risks to focus on to protect people and assets of the company.
A1 Tracker Software - A1 Tracker Claims Management Software - Claim Diary Follow Up Calendar. This is one of our key features allowing users to view their workloads on a daily, weekly, and monthly basis. Calendars are available for all modules, allowing users to plan workloads
A1 Tracker Software - A1 Enterprise Claims Analysis Software - This analytics chart highlights trend lines across claim types to see historic trends. Certain market and workplace conditions impact claim volume and severity. Knowing this history helps mitigate future risk.
A1 Tracker video
A1 Tracker Software - A1 Tracker Enterprise Claims and Incident Management analytics compare total claim costs to claim reserves by Root Cause. Root Cause indicates why the incident occurred. This analytic gives insights how Root Causes impact company financials and forecasts. - thumbnail
A1 Tracker Software - A1 Tracker Enterprise Claims and Incident Management analytics compare total claim costs to claim reserves by Root Cause. Root Cause indicates why the incident occurred. This analytic gives insights how Root Causes impact company financials and forecasts. - thumbnail
A1 Tracker Software - A1 Tracker Enterprise Claims Damage Analytics - Discover what damages happen the most frequently across your claim volume. What assets are damaged, and what caused those damages, and resulting costs. These analytics help understand how to reduce damages. - thumbnail
A1 Tracker Software - A1 Tracker Enterprise Risk Management Software ERM Heat Map. These analytics show how many risks are in each risk quadrant, allowing risk management teams to collaborate and prioritize what risks to focus on to protect people and assets of the company. - thumbnail
A1 Tracker Software - A1 Tracker Claims Management Software - Claim Diary Follow Up Calendar. This is one of our key features allowing users to view their workloads on a daily, weekly, and monthly basis. Calendars are available for all modules, allowing users to plan workloads - thumbnail

A1 Tracker pricing

A1 Tracker does not have a free version but does offer a free trial. A1 Tracker paid version starts at US$200.00/month.

Starting Price:
US$200.00/month
Free Version:
No
Free trial:
Yes

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A1 Tracker Reviews for UK Users

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.8
Customer Support
5.0
5 reviews of 67 View all reviews
Rufina
Rufina
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2018

Very flexible and robust software

Pros

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Bernard
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2023

A1 - Partners in Success

From day 1, [sensitive content hidden]
and his team have worked tirelessly to help BCB design and rollout a custom claims management platform. A1 have been flexible and endlessly patient as BCB explored it's first tailor made claims system with A1 handling hundreds of requests, ideas and sudden changes in scope. A1 have worked extra hours to guide us through late night updates and feature releases. At every stage in this partnership (because that's what it is) A1 have been right there with us - always ready with advice and guidance. The A1 platform and team are incredibly flexible and ready to consider new ideas. Got a new client and you want to wow them? A1 are ready to mind map some amazing things to give your current processes some added sparkle/wow factor. We are one year after production now, and with all the ups and downs of then rollout and adoption of totally new system (completely new processes and features compared to our old system) would I do it again? With A1, the answer will always be yes!

Pros

A1 listen to what you need and work towards providing that. The A1 team ([sensitive content hidden]
) worked closely with BCB to help us move from having concepts to having clear ideas on what it was that BCB actually needed to succeed. A1 have continually provided excellent service in the almost 3 years I have had the pleasure to work with them. The A1 team feel like they want BCB to succeed first and foremost. I can't speak highly enough of the A1 team.

Cons

There are no cons. If you are reading this and want to find a software partner - go with A1, you genuinely won't regret it.

Alternatives Considered

VCA Software

Reasons for Choosing A1 Tracker

We wanted better/more professional claims management/data gathering/reporting abilities.

Reasons for Switching to A1 Tracker

The people at A1 and their willingness to take our feedback and ideas on board.
Verified Reviewer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

3
Reviewed on 12/10/2023

Simple and helpful

Pros

The simplicity of it made it easy to learn and use!

Cons

The settings side of the program could be a little more intuitive.

Kam
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 01/04/2024

A1 Review Great Product.

Overall, I think this is a great program for our purposes, I think it could be even better if access the information required were a little less rigid, for example, when attempting to access an existing claim, there should be more options available to do this, perhaps customer name, product, or even allowing the option to simply select a new claim or an existing claim and seeing a list of available options to choose from would be a great start.

Pros

A1 provides the insight required to track, access and execute next steps when dealing with customer warranty claims, it offers a comprehensive overview of the product a customer has registered along with the components for the product. at a glance warranty information and so much more.

Cons

Difficulty navigating through the system, there are no que's or hints that would assist a first time user or even an intermediate user, more information needs to be provided and an example offered to aid the novice user. Even better would be an instructed on line course that offered explanations for each section and feature. The more we empower the user, the better experience is had.

Joshua
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/06/2020

Fantastic Software and Fantastic Customer Support

I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros

The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons

There is really only one “con” to mention.
1. Building “custom views” was a little difficult and took some time to learn.

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