--- description: Review of Gong.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Gong.io | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [Gong.io](/software/75783/gong) # Gong.io Canonical: https://www.softwareadvice.co.uk/software/75783/gong Page: 1 / 24\ Next: [Next page](https://www.softwareadvice.co.uk/software/75783/gong?page=2) > Gong is an AI-based revenue intelligence platform that helps businesses centralize revenue workflows in a unified platform. The platform caters to a wide range of industries, empowering sales, customer success, marketing, and revenue operations teams to drive productivity, predictability, and pipeline growth. Gong's key features include AI-powered engagement and forecasting capabilities. Gong Engage let stakeholders use AI to inform the engagement strategy and eliminate redundant tasks and ineffective outreach. Gong Forecast powers the revenue operating rhythm with more customer data, enabling organizations to drive forecast accuracy and organization-wide actionability. The platform also enables teams to simplify data management and provides comprehensive customer insights through the Gong Data Engine, which automates data capture, mapping, and protection across the revenue lifecycle. Gong's AI capabilities map insights to the specific business context, informing critical decisions. > > Verdict: Rated **4.8/5** by 560 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 560 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gong.io - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bangla, Basque, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 133 more ## Features - AI/Machine Learning - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Assessment Management - Audio Capture - Automatic Call Distribution - Automatic Outbound Dialer - Automatic Transcription - Budgeting/Forecasting - Business Process Automation - CRM - CRM Integration - Call Monitoring - Call Recording - Call Reporting - Call Scripting ## Integrations (98 total) - 6sense - 8x8 Cloud Communication Platform - Accord - Aircall - Aligned - Aloware - AlphaSense - Alta AI Revenue Platform - Amazon Connect - Ambition - Apollo.io - Ask-AI - Atrium - BigID - Brainshark ... and 83 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Conversation Intelligence](https://www.softwareadvice.co.uk/directory/4847/conversation-intelligence/software) ## Related Categories - [Conversation Intelligence](https://www.softwareadvice.co.uk/directory/4847/conversation-intelligence/software) - [Sales Intelligence Tools](https://www.softwareadvice.co.uk/directory/4620/sales-intelligence/software) - [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software) - [Sales Enablement Software](https://www.softwareadvice.co.uk/directory/595/sales-enablement/software) - [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software) ## Alternatives 1. [Fathom](https://www.softwareadvice.co.uk/software/423207/fathom) — 5.0/5 (807 reviews) 2. [Clari Copilot](https://www.softwareadvice.co.uk/software/88654/wingman) — 4.7/5 (313 reviews) 3. [Traq.ai](https://www.softwareadvice.co.uk/software/248796/traq365) — 4.9/5 (12 reviews) 4. [Outreach](https://www.softwareadvice.co.uk/software/352419/outreach) — 4.4/5 (308 reviews) 5. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (858 reviews) ## Reviews ### "Others are catching up and no longer as unique as they use to be" — 3.0/5 > **Sean** | *10 February 2026* | Information Services | Recommendation rating: 6.0/10 > > **Pros**: The interface to jump around calls and focus on parts of the meeting is a great feature. Easy to share. > > **Cons**: AI features are no longer a unique aspect. A lot of the basics can now be accessible from Zoom, Google Meets, etc. ----- ### "Gong made me a fan" — 5.0/5 > **Danny** | *28 March 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I love that it aggregates all the information about all of our accounts into a single place with different views to help us streamline our workflows. Its been one of the most impactful tools in our tech stack for sales, customer success, and product and we've amplified that by using Gong plugins like Zapier and TranscribeIQ. > > **Cons**: I wish the reporting was more centralized and customizable but its still really easy to use - we've taken some of our analysis outside of gong to make it more actionable. Overall the cons are minimal and they keep releasing new features to help us grow with them. > > Its been a positive experience and with the ecosystem of tools that integrate with us we've been able to fill most remaining gaps through Zapier, reporting workflows, Slack, and TranscribeIQ ----- ### "Excellent Tool for Training and Remembering Call Details" — 4.0/5 > **Verified Reviewer** | *3 April 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I really depend on Gong to remember the details I miss or don't document correctly on customer calls. The ability to see, through the graph below the video, talk time and who talks when, not to mention the topic at hand, is incredibly valuable. It's also very useful as a training/coaching tool. > > **Cons**: It could be my organization's configuration, but we've seen problems at times with the Gong recorder actually kicking off. There's nothing worse than going in to listen to a call and notice that it wasn't recorded. > > Overall I'm very pleased that my company utilizes Gong. It's great being able to (mostly) depend on the notes I need being recorded in those conversations. ----- ### "Important growth tool for sales teams" — 5.0/5 > **Armin** | *24 August 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I love Gong and have used Gong in previous jobs. Before Gong it was a lot of manual transcribing and listening to calls multiple times. Now with Gong, we are able to also see the transcription of the call and also tag team members immediately for feedback and important notes within the calls. > > **Cons**: Not much to dislike about Gong as they have been super helpful with the implementation and support. ----- ### "Lots of greatness in this product" — 5.0/5 > **Jon** | *12 August 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Gong offers a great recording system that you can do a whole lot more from. We have weekly reviews and the functionality makes it easy to get through in a quick time. The assessments also let us know how we're doing and from a manager to peer aspect review the calls. > > **Cons**: Some time search functionality seems off and logging in has a slow lag to start. Other than that I can't really complain. Those 2 things are really nit-picking too. > > Gong has really helped our sales team grow by getting our AEs on the same page and continuing to build them into stronger Sales People. ----- Page: 1 / 24\ Next: [Next page](https://www.softwareadvice.co.uk/software/75783/gong?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/75783/gong) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data