--- description: Review of Call Tracker io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Call Tracker io | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Call Tracker io](/software/75258/call-tracker) # Call Tracker io Canonical: https://www.softwareadvice.co.uk/software/75258/call-tracker Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/75258/call-tracker?page=2) > Call Tracker is a web-based system that provides the ability for small to medium sized call centers to track all incoming and outgoing phone calls. It caters to local and toll-free numbers used in the United States and Canada. The application also helps manage call analytics in real-time, giving agents and managers insights that can help make data-driven decisions, while supporting the organization's marketing strategy. Call Tracker also allows organizations to brand the interface with the company's logo, for no additional cost. It can cut down on the information gap between customers and agents by providing SMS functionality. Additionally, the application offers call recording and automatic note-taking functionality, allowing agents to focus more on the conversation at hand. Multiple accounts can be added, which gives users the ability to customize the organization of teams and user groups. Instant call notifications are available to alert users when a call is incoming. Additional users can be added for no extra charge. > > Verdict: Rated **4.8/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 19 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Call Tracker - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$37.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Starts at $37.00 per month includes tracking numbers and 500 minutes. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Call Recording - Call Routing - Call Tracking - Call Tracking Metrics - Caller ID - Conversion Tracking - Keyword Tracking - Recording ## Support Options - Chat ## Category - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software) ## Alternatives 1. [800.com](https://www.softwareadvice.co.uk/software/120982/800-com) — 4.7/5 (322 reviews) 2. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 3. [CTM](https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics) — 4.6/5 (155 reviews) 4. [smrtPhone](https://www.softwareadvice.co.uk/software/360490/smrtphone) — 4.7/5 (67 reviews) 5. [Liine](https://www.softwareadvice.co.uk/software/429251/liine) — 4.9/5 (161 reviews) ## Reviews ### "Good and Easy to use" — 4.0/5 > **Chris** | *8 January 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I like the face that is so easy to use. I also like the fact that the pricing is low even for a small start up. My favoret thing is that is can be a white label solution. Our clients think is very professional to have a login and password to their own portal. > > **Cons**: I really have nothing bad to say about the software or the company. Support sometime can be a little slow but they do respond and resolve issues. > > My overall experience with Call Tracker has been good. We have used them for almost a year with no real issues. I would recomend them to anyone looking for a call tracking solution. ----- ### "Highly recommend" — 5.0/5 > **Verified Reviewer** | *11 May 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It’s a useful tool that helped me increase my call volume. The price is fair for the service and all the features are easy to use. This was all I needed to get more calls to my small business. I can already see the growth from the changes I was able to make. I rely heavily on calls, so Call Tracker just made it easier to get more of them by marketing smarter. The call notifications help me to follow up on missed calls. > > **Cons**: The cross integrations are a bit confusing at first. > > Call Tracker saves us a lot of time by displaying all call data in one place. It’s a simple solution, but it’s effective. My team seems to be happy with it. ----- ### "Accurate and helpful" — 5.0/5 > **Verified Reviewer** | *3 May 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Good support, reports, and customizable call flows and voicemails. The call recording software is useful and lets us retain client information. > > **Cons**: No real issues. Maybe have the interface available in more languages. > > I’ve tried many call tracking services and Call Tracker has so far had the easiest interface. It helps me and my team make better decisions about our marketing and allowed us to up our ROI. ----- ### "Good call tracking" — 5.0/5 > **Verified Reviewer** | *6 May 2022* | Design | Recommendation rating: 10.0/10 > > **Pros**: The solution is simple and the data is easy to interpret. The call forwarding has helped us manage our phone lines and the reporting functionality has shed light on our offline conversions. > > **Cons**: We haven’t had many challenges. I would just like to pull all the Google Analytics data into my Call Tracker account so I wouldn’t have to leave the site to view analytics. > > Call Tracker makes lives easier by showing us what we need to know about our call volume and call quality on an easily-accessible interface. ----- ### "Great for Agencies" — 5.0/5 > **Verified Reviewer** | *10 May 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It's easy to set up and customize your account and there is ample support that walks you through the steps. We have numerous clients on our account that are happy with the solution we provide. > > **Cons**: The integration setup seemed confusing at first, but the overview quickly clarified the process. > > We started with Call Tracker to solely track calls, and have since discovered other features like call recording and call flows that make our operation easier. Good support and onboarding experience. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/75258/call-tracker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/75258/call-tracker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data