--- description: Review of Convirza Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Convirza | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [Convirza](/software/75123/convirza) # Convirza Canonical: https://www.softwareadvice.co.uk/software/75123/convirza Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/75123/convirza?page=2) > Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline and online sources. While call recording feature of Convirza can gauge customer sentiment and activities, call tracking numbers can work with digital ads, conventional advertising, digital ads, emails and social media. Convirza comes with features such as speech recognition, a customizable language library, local tracking numbers, visitor level tracking, multi-channel call attribution, dynamic number insertion, paid search, call reporting, caller details, geo routing, automated interactive menus, a call flow builder, spam guard and call back reports. Convirza integrates with Google Adwords, DoubleClick, Acquisio, API and Webhooks. Support is offered via email, phone and live chat. > > Verdict: Rated **4.4/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 99 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Convirza - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter: $0 Professional: $69 Agency: $179 Custom plans available - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automatic Call Distribution - CRM - Call Disposition - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer ## Integrations (13 total) - Acquisio - Google AdSense - Google Ads - Google Analytics 360 - Google Data Studio - HubSpot CRM - HubSpot Sales Hub - Marketo Engage - Marketo Sales Connect - Slack - Wix - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Conversation Intelligence](https://www.softwareadvice.co.uk/directory/4847/conversation-intelligence/software) ## Related Categories - [Conversation Intelligence](https://www.softwareadvice.co.uk/directory/4847/conversation-intelligence/software) - [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software) - [Business Intelligence Platform](https://www.softwareadvice.co.uk/directory/4336/bi/software) - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) - [Auto Attendant Software](https://www.softwareadvice.co.uk/directory/1328/auto-attendant/software) ## Alternatives 1. [inconnect](https://www.softwareadvice.co.uk/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) 2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [CallRail](https://www.softwareadvice.co.uk/software/34474/callrail) — 4.5/5 (173 reviews) 4. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (858 reviews) 5. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews) ## Reviews ### "Convirza A User Friendly, Multi-featured Call Tracking Tool" — 5.0/5 > **Teresa** | *21 November 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Customer support is top level\! They have a great SPAM filtering tool, variety of reports and customizatin features and their pricing was very affordabe for our needs. > > **Cons**: You will have to get used to their drill down "breadcrumb" menu system and their terminology. > > We came back to Convirza after being with a couple of other Call Tracking companies. We were unhappywith the lack of adequate SPAM filtering at our previous call tracking company. We opted to return to Convirza for the features, support and pricing. ----- ### "Easy to use and provides excellent information\!" — 5.0/5 > **Anais** | *29 September 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: The software is very easy to use and provides several options. The customer support at Convirza is very professional and swift and will go the extra mile to resolve any issues you may have with a number or recording. They also take the time to follow up, which is something most companies don't do now. This software has been key factor to our advertising business as we can track calls and provide vital information to our clients. > > **Cons**: This may be there already and I don't know about it, but if the metrics could be personalized with very specific words, that would provide better readings. > > It has been great so far. Customer support has resolved our problems swiftly and even going the extra mile to help me with additional tools and training. The \[SENSITIVE CONTENT\] and our account representative, \[SENSITIVE CONTENT\] has been invaluable and always available for any urgent issues. ----- ### "IndeeLift" — 4.0/5 > **Jay** | *27 September 2022* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Call recordings are good quality - logs/metrics are easy to navigate on site. > > **Cons**: None that I am aware of. > > Product works as advertised. Customer service is impeccable. ----- ### "Find information quickly" — 5.0/5 > **Jackie** | *27 June 2023* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: I like the amount of information about the calls placed to our partners that we can find quickly. > > **Cons**: I wish we could have quicker access to archived information. ----- ### "Best Customer Service EVER" — 5.0/5 > **Bruce** | *3 July 2023* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The individuals with whom I interact at Convirza always treat my requests like mine is the most important thing they will do today. That makes me feel valuable. > > **Cons**: I am not a fan of user interface changes just to make things look "fresh". If it isn't broke, don't fix it. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/75123/convirza?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/75123/convirza) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data