About Paubox Email Suite

Paubox is a cloud-based, HIPAA-compliant email solution provider that helps small to midsize health care businesses send and receive emails. It provides several modules, including Email DLP suite, which protects data and assures compliance; Encrypted Email, which negates the usage of plugins; HIPAA Email API, which allows developers and health care providers to integrate the solution in their IT infrastructure. Paubox follows zero-step encryption for all sent emails – Senders send emails and Paubox encrypts the messages end-to-end without any keywords or login. With its 256-bit AES encryption, Paubox works with G Suite, Office 365 and Salesforce. It comes with features such as business associate agreements, APIs, customizable rules and insights. In addition to this, Paubox provides benefits including ongoing sales and training support, no renewal fees, commission structure based on the business model and support for clients and partners.
Paubox Email Suite Software - Downloading and viewing channels
Paubox Email Suite Software - Syncing emails
Paubox Email Suite Software - Switching views
Paubox Email Suite Software - Downloading and viewing channels - thumbnail
Paubox Email Suite Software - Syncing emails - thumbnail
Paubox Email Suite Software - Switching views - thumbnail

Paubox Email Suite pricing

Paubox Email Suite has a free version and offers a free trial. Paubox Email Suite paid version starts at US$29.00.

Starting Price:
US$29.00
Free Version:
Yes
Free trial:
Yes

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Paubox Email Suite Reviews for UK Users

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
5 reviews of 29 View all reviews
Beau M.
  • Industry: Primary/Secondary Education
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2020

Seamless encryption for email that doesn't rely on trained users to use it

Excellent seamless email encryption that doesn't require a heavy training component to teach people when and how to use it.

Pros

I like the fact that it is always on, and I don't have to teach anyone how to encrypt emails, or when to encrypt emails.

Cons

I wish it had a feature to expire or recall an email that was sent by mistake.

Jason S.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/04/2021

Set IT & Forget It Encryption

With Paubox, we have been able to get our email encryption compliance to 100% with very minimal IT effort and no effort at all from the end-users. Using this system has eliminated many man-hours of looking through email logs to see if users were encrypting messages with PHI. Not having to dig through logs has made our weekly Compliance Meetings much more productive.

Pros

The Paubox solution is simple for the IT staff to administer, and it is completely transparent as far as the end-users are concerned. This solution is HITRUST certified, which makes our Compliance Officer very happy. :) We get a weekly report to show us how many emails are being processed through the system and quick insight into any issues.

Cons

The dashboard and reporting are very basic, but that could be because we only purchased the Encryption piece. Things might be different with the other modules installed. To be honest, there isn't much that I would change about this system. It is simple, and works well.

Kelly B.
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/10/2020

Secure and HIPAA compliant email encryption

I am required to utilize HIPAA compliant communication for my mental health private practice and this service ensured compliance with end-to-end encryption.

Pros

The customer service was excellent during my free trial and the instructions for set-up were easy to follow, even with limited tech knowledge.

Cons

The primary downside was the cost associated with the email encryption service. It was too expensive for me as a single account user.

Emily F.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/04/2021

Smooth Sailing with Security

I really think this software is amazing and I plan on integrating it with my own business.

Pros

Using Paubox only requires that you hit 'send'. There's nothing else necessary, and I feel confident that it is secure and running smoothly. If I've ever run into any issues, customer service is excellent and fast.

Cons

That more organizations haven't started using it (email portals are horrid).

Cheryl H.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2020

Love my Paubox!

Paubox has been invaluable for Trinity. We desperately needed HIPAA compliant e-mail and Paubox filled that void. Our initial team, [SENSITIVE CONTENT HIDDEN], we WONDERFUL! They were always available in help, pricing, and customer service.

Pros

When researching different HIPAA compliant software companies, we elected to go with Paubox, even though they weren't the least expensive. Two reasons mainly effected our decision. The first was it was not necessary to go through a third party (i.e. Secure Mail, etc) for our clients and residents to receive our e-mail. The second was the customer service and set-up. The set-up team was wonderful and continued that support through out the entire process from start to finish. We still have wonderful customer service reps.

Cons

Very little actually. As stated above, the team and ease more than make up for the few additional dollars we spend.

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