Papaya Global

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Papaya Global

Papaya Global is a SaaS fintech company providing global payroll technology and the only one with an embedded payments platform designed for the workforce needs of global enterprises. Papaya's comprehensive technology, known as Papaya Payroll OS, provides global payroll with automation, compliance, flexibility, and security. The platform gives finance teams the visibility and control to master workforce spending and payments — with full liability if anything goes wrong. Papaya's integrated approach connects the dots of global payroll, unifying and standardizing data and processes from HCM and ERP tools to create a single source of truth. It turns payroll - every company's biggest expense and liability - into a strategic asset, empowering growth at scale.
Papaya Global Software - The Papaya project tab
Papaya Global Software - Papaya Analytics
Papaya Global Software - Org chart tool
Papaya Global Software - The Papaya mobile App
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Papaya Global Software - The Papaya project tab - thumbnail
Papaya Global Software - Papaya Analytics - thumbnail
Papaya Global Software - Org chart tool - thumbnail
Papaya Global Software - The Papaya mobile App - thumbnail

Papaya Global pricing

Papaya Global does not have a free version and does not offer a free trial. Papaya Global paid version starts at US$15.00/month.

Starting Price:
US$15.00/month See pricing details
Free Version:
No
Free trial:
No

Alternatives to Papaya Global

Papaya Global Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.4
Customer Support
4.7
5 reviews of 30 View all reviews
Verified Reviewer
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/03/2023

Recommended

I have a very good experience with the platform and specially the implementation and customer success teams. They are very pleasant, professional and great to work with.

Pros

Easy to use, centralize everything into one location, very helpful customer success team

Cons

The platform itself is not very well displayed

Magnolia
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/03/2023

Papaya as PEO Partner

Great portal and team for support. I also love Papaya's Countrypedia. Very useful and insightful!

Pros

Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help.

Cons

So far I am happy with the services Papaya Global offers to us.

Julie
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
1

1
Reviewed on 14/05/2024

Customer Services needs a lot of improvement

Not very good. Initially we used their paying agent in the country we were doing payroll. When there paying option became available- we switched but encountered several issues with an employee not being paid on time and tax authority payments being paid late.

Pros

Nothing. I was very optimistic when I started with Papaya, but after the initial set-up the customer service went down hill fast. We only did the actual payroll for 4 months after which I switch back to my previous vendor

Cons

Their customer service is very poor. Also time zones presented a problem. We are located in the US, doing payroll for employees in Korea and was assigned a customer service representative in Australia.

Varda
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2024

The immense knowledge on Global Payroll is critical .

Great Global payroll tool and A class grade for customer service

Pros

The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally.

Cons

I do not see any dislike with Papaya, the team is doing pretty well in resloving issues very quickly.

Hadar
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2023

Thank you

Pros

A great company with a very useful and efficient solution, especially for those who employ in a variety of countries. Support many countries. A friendly and easy-to-implement platform.The customer success team is always very nice, available, gets back quickly and tries to help as much as possible with what is needed.

Cons

It would be nice if the mediation between the local 3rd party companies was faster on the one hand, on the other hand since it is mediation it is always more difficult so I'm not sure there are any culprits here

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