--- description: Review of Relatient Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Relatient | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Relatient](/software/74142/relatient) # Relatient Canonical: https://www.softwareadvice.co.uk/software/74142/relatient Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/74142/relatient?page=2) > Relatient is a web-based solution designed to help healthcare centers and hospitals schedule appointments and streamline communication with patients via emails, text and voice messages. Key features include online registration, data capture, customizable branding, survey collection and targeted campaigns. The HIPAA-compliant application enables staff members to book appointments, send notifications for missed visits and record patients’ acknowledgment/cancellation. Users can create custom reminders based on factors such as location, practitioner and appointment type for patients. The solution comes with a messenger feature, which lets doctors converse with patients as well as view upcoming appointments and unpaid balances. Relatient integrates with multiple third-party platforms such as AdvancedMD, AllMeds, AntWorks, Aprima, Athenahealth, Cerner, eClinicalWorks, Epic, Lytec, MacPractice, SOAPware and more. Pricing is available on request and support is provided via phone and documentation. > > Verdict: Rated **4.3/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 36 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Relatient - **Location**: Nashville, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing Details**: Contact Relatient for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Scheduling - Broadcast Messaging - Calendar Management - Calendar Sync - Call Reminders - Campaign Management - Care Plan Management - Client Database - Client Portal - Communication Management - Confirmations/Reminders - Contact Database - Customisable Branding ## Integrations (19 total) - AdvancedMD EHR - AdvancedMD for Mental Health - Azalea Health - Compulink - Dentrix Ascend - DrChrono - EPIC - Epic - MEDITECH Expanse - MedEvolve - ModMed - NextGen - Nextech EHR & PM - Office Practicum - Oracle Health Ambulatory Suite ... and 4 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) - [Internal Communications Software](https://www.softwareadvice.co.uk/directory/4572/internal-communications/software) - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.co.uk/directory/3/community-health-center-software/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) - [Mental Health EHR Software](https://www.softwareadvice.co.uk/directory/16/mental-health-emr-billing-software/software) ## Alternatives 1. 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[GoReminders](https://www.softwareadvice.co.uk/software/162679/goreminders) — 4.8/5 (255 reviews) ## Reviews ### "Pleased with all of their products" — 5.0/5 > **Dana** | *19 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The eRegistration platform that allows our patients to complete all necessary paperwork from a link in their appt reminders. > > **Cons**: The lack of customization when it comes to recall messages, which is a large part of our patient engagement. > > Relatient allows us to customize our appointment reminders by practice, in turn making our offices really feel in control of the messaging to their patients. Their development team has always been transparent with timelines and expectations, and are quick to resolve any issues that may arise. Additionally, the account managers are knowledgeable of their products, always willing to listen, and will involve any necessary parties (even the CEO) when expectations have to be adjusted. ----- ### "Painless patient engagement" — 5.0/5 > **Jonathan** | *21 June 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Flexibility. Relatient is capable of "bobbing and weaving" to meet the needs of their customers. We've worked with other vendors, but no one matches Relatient's quality and service in the patient engagement space. > > **Cons**: That we didn't use them sooner. Using Relatient out of the gate would have saved our organization many headaches. ----- ### "Practice Manager" — 3.0/5 > **Christy** | *6 March 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: It was good for sending reminders and getting confirmations from patients with out having a person calling. > > **Cons**: It was a separate portal from our EMR system. ----- ### "Relatient review" — 5.0/5 > **Michelle** | *15 August 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: It Was very easy to use, and it confirmed our appointments automatically. The reporting functionality was great.. Customer support was very useful. > > **Cons**: The one thing I do not like about relation is it does not remove the appointments from the schedule when they are canceled. That was a manual process for us due to the directional integration with our EMR. > > Relatient is very user-friendly And pricing was reasonable for the functions that it offered. Bi directional integration Was great, but our EMR did not allow for cancellations on the schedule without manual process ----- ### "Relatient Review" — 4.0/5 > **Judith** | *7 April 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I like the capabilities of Relatient. They are lacking in a few areas. We are hoping they will expand their services. If not, I will need to move to another company. > > **Cons**: We use them for reminders. THe patients had difficulty understanding who RELATIENT was. We needed them to change the name the text, email and call came from. It needed to be us. They do not have all information that we needed, they are working on it. > > They have been responsive. We work well with their team through our EMR. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/74142/relatient?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/74142/relatient) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data